Toyota of Watertown

Best Experience with the Best Results I had a great experience at Toyota of Watertown from the moment I walked onto the lot, I was greeted by an awesome service tech and was directed to th I had a great experience at Toyota of Watertown from the moment I walked onto the lot, I was greeted by an awesome service tech and was directed to the sales department where I met Edwin Urena. I told everyone I came in contact with what I was looking for and they worked with me every step of the way. I can't thank the Toyota of Watertown enough for helping me find the perfect car for the perfect price! I would suggest everyone looking for great service and great prices, head to Toyota of Watertown. More

AMAZING CUSTOMER SERVICE I LOVE Toyota of Watertown! I started to come from another dealer because I had heard about the service being the best! They did not disappoint it is I LOVE Toyota of Watertown! I started to come from another dealer because I had heard about the service being the best! They did not disappoint it is great! Amazing customer service. Then I was in the market for a new car so I went to Toyota of Watertown. I met Andrew Pelletier and he was exceptional! He is so knowledgeable it was mind blowing. Really there was not a question I asked he could not answer. You can tell he takes the time to really get to know his products! He was candid, friendly, knowledgeable, respectful and did not try to push us into buying a car. I went in with my guard up ready for the hard sell, but Andrew gave us the space to make our own decisions! High High praise for ANDREW! More

Favorite Sales Experience for New Car Deal Before I met Steve Skolnick at Toyota of Watertown, I usually expected to be approached by an aggressive sales person before I had even a chance to lo Before I met Steve Skolnick at Toyota of Watertown, I usually expected to be approached by an aggressive sales person before I had even a chance to look at the available cars and consider what I wanted. Because Steve was recommended to me by a trusted friend, I looked for him to help me narrow down my choices according to my practical needs and my wish for some luxury, while not straining my budget. Steve performed miracles, finding the perfect car to meet my objectives. He managed to find a beautiful 2015 Avelon with minimal mileage and negotiated a very reasonable price for me. I couldn't be happier with this car and all its exciting electronic capabilities that Steve explained to me in detail when I came to pick up the car. You can't go wrong with Steve Skolnick on your side. Thank you! More

Honest, ethical sales for single woman buyer When I arrived at the dealership, I was worried about being taken advantage of as a single female buying a car alone. So, I was pleasantly surprised a When I arrived at the dealership, I was worried about being taken advantage of as a single female buying a car alone. So, I was pleasantly surprised and even amazed by the professionalism and honesty I experienced at Watertown Toyota. The salesman, Elkin Pereanez, listened and helped me find the exact car I wanted at an excellent price. I am thrilled with my purchase! More

Excellent Attention: Raheem, Toyota of W Sales Consultant It was "time" to trade in my pre-owned vehicle, so I stopped at Toyota of Watertown "by chance." Sales consultant Raheem Obyat noticed that I glanced It was "time" to trade in my pre-owned vehicle, so I stopped at Toyota of Watertown "by chance." Sales consultant Raheem Obyat noticed that I glanced at some pre-owned Corollas, and invited me to take a look at some of the inventory that fit my objectives. He provided key facts and introduced me to additional members of the team who could join him in answering my questions. We moved quickly toward a deal. I recommend Raheem, the others, and this Toyota dealership !! Barbara H More

Excellent leasing experience I came in for sales. I knew which car I wanted to lease before I came. I brought in an ad from another Toyota dealership and wanted to know if Wate I came in for sales. I knew which car I wanted to lease before I came. I brought in an ad from another Toyota dealership and wanted to know if Watertown would beat it. The salesperson, Andrew Pelletier, came back 10 minutes later and made an offer 12% lower than the ad. I accepted, but needed to come back five hours later to fill out the paperwork due to my schedule. I left after having spent about 30 minutes at the dealership. Andrew was very polite. While at home, Andrew Pelletier emailed me and suggested that I send him a bunch of information (pick a color, license copy, pay stubs, etc.) over email so that he can process the paperwork before I came back. I did so. Based on my color preference, he said the car would be ready for pickup in two days. Andrew was very responsive by email and phone during this process. I came back to the dealership five hours after I last left it. I signed a few papers with Andrew and waited for about 15 minutes for a financing guy, John Ziedins. Once with John, he explained a few additional features we had the option of purchasing in a very calm and non-aggressive/pushy manner. When I requested a few minutes to look over the contract carefully, he did not give me any grief. He was very polite. I left John's office and the dealership. I left after having spent about 45 minutes at the dealership this time. I came back two days later to pick up the car. We met with Andrew and Rick Hall from Customer Relations. Andrew showed us the car as much as we wanted to see it, and Rick gave us a quick "debriefing" (asking us to fill out a form about our experience, making sure we were happy, etc.). I spent about 30 minutes at the dealership this time. I give 5 stars for: 1) Competitive price, 2) Straightforward (i.e., not underhanded) negotiation (i.e., not tacking on charges afterwards), 3) Politeness of all staff I interacted with, and 4) Not dragging their feet and not keeping me there all day. I highly recommend working with Andrew Pelletier, John Ziedins, and Rick Hall at Toyota Watertown. More

Great service Had the best time byeing my Rav4 great service very nice staff. Nice waiting aera you can have water coffie there is a tv look around. Best deale Had the best time byeing my Rav4 great service very nice staff. Nice waiting aera you can have water coffie there is a tv look around. Best dealer to bye your toyota More

Surprisingly pleasant experience I chose this particular dealership based on online reviews and I did not regret it. Brought it my RAV4 for service and Kamel, who was my service adv I chose this particular dealership based on online reviews and I did not regret it. Brought it my RAV4 for service and Kamel, who was my service advisor, went out of his way to fulfill all the special requests I had. It was a top notch experience, from start to end. I would also like to thank the mechanic, Patrick, who took a great care of the car. More

Who Ever Said Buying A Car Had To Be A Bad Experience??? The magic started when I was greeted at the door by Steven Skolnick - Sales Consultant at Toyota. Without any pressure all my questions were answered The magic started when I was greeted at the door by Steven Skolnick - Sales Consultant at Toyota. Without any pressure all my questions were answered. I was treated like the most important customer Toyota had. My Subaru was purchased for a very fair price. I bought a Rav 4 2016. Each step of the sale was efficiently handled and simply explained. ( I should clarify ~ I'm a single woman and a senior ). Within a few days I came back to the dealership. Steven made me familiar with my new car. Everything was ready for me. The customer service at Toyota is exceptional. Buying a car can be a good experience at Toyota of Watertown. Gale O. More

I highly recommend, best choice by far! This was my first Toyota experience and will not be my last! The service here is exceptional and came highly recommended by a friend of mine who has b This was my first Toyota experience and will not be my last! The service here is exceptional and came highly recommended by a friend of mine who has bought her last 3 cars here. Elkin, Alex and the entire team were always pleasant and went above and beyond to assure I was truly getting the best deal and that I was 100% happy when I drove my car off the lot. I'd recommend this location to anyone who is looking for helpful, efficient, kind and genuine service - ask for Elkin! He's the man :) More