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Toyota of Watertown
Watertown, MA
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Quick and Easy I had a wonderful experience at this dealership and my saleman, Andrew Pelletier was on point flexible and easy to work with. I got everything i neede I had a wonderful experience at this dealership and my saleman, Andrew Pelletier was on point flexible and easy to work with. I got everything i needed. Hope to come back again :) More
Great Service, now a Life-time Customer I've always known as Toyotas as cars you will have 'forever', so I already knew I would be buying one. Enter Toyota of Watertown to come to my rescue I've always known as Toyotas as cars you will have 'forever', so I already knew I would be buying one. Enter Toyota of Watertown to come to my rescue. Toyota of Watertown's friendly staff helped me make my decision quickly and did everything they could to make sure I was satisfied with the right vehicle for me. Big thanks to Andrew Pelletier for his patience with me during the process. He answered every one of my questions, and didn't even bat an eyelash when I complained 'nobody sells new cars with Manual transmission anymore!'. What a champ! Another big thanks for the Finance team for taking a chance on me. I couldn't have done it without your help. gentlemen! You've got a Life-time customer, and I'll continue telling everyone I know to come see my pals at Toyota of Watertown. Toby Shearer More
Unhappy I usually dont write reviews, but I really felt extremelly offended today! I waited 2 1/2 hrs. for my service to be completed. During that time I hear I usually dont write reviews, but I really felt extremelly offended today! I waited 2 1/2 hrs. for my service to be completed. During that time I heard how the car of the other customers where vacuumed and washed. However, mine was not and when I asked about it, the women at the front desk was really annoyed about my question. I decided to just leave without getting it done, but I was offended to be the only custumer in those 2 1/2 that gor such poor customer service. More
"Awesome deal" Thanks to Nick's professional advise i am driving a brand new Toyota Corolla! I came to the right place, excellent service, nice people, and couldn' Thanks to Nick's professional advise i am driving a brand new Toyota Corolla! I came to the right place, excellent service, nice people, and couldn't be happier with my new vehicle! I have told my co-workers and friends about my experience at your dealership...how easy, simple and everything went so well and done on the same day! best of all - awesome deal!! Thank you! More
Excellent & Caring Staff In a sea of New Dngland dealerships, Toyota of Watertown stands out. Rick Hall, Stanley Schwartz, and Edwin Urena are a winning team. Call ahead, ask In a sea of New Dngland dealerships, Toyota of Watertown stands out. Rick Hall, Stanley Schwartz, and Edwin Urena are a winning team. Call ahead, ask for them, and you won't be let down! More
Outstanding & Exemplary Service Especially, over the past several months I have had various issues (recalls, etc) with my 2008 Rav4 (my 3rd Toyota). Kamel has been the best providin Especially, over the past several months I have had various issues (recalls, etc) with my 2008 Rav4 (my 3rd Toyota). Kamel has been the best providing outstanding and exemplary service. He returns phone calls quickly, provides solid info to make decisions and just takes care of his customers to make the whole process easier. I always bring my car here and to Kamel as the advisor who is just fantastic! I would highly recommend Kamel as a service advisor - he is easy to talk to about problems, is very knowledgeable, helpful, gets to good solutions for whatever the problem would be. A great experience! More
Exceptional Experience I absolutely love this place! My whole family consistently comes back again and again because of the exceptional service and care. I just recently lea I absolutely love this place! My whole family consistently comes back again and again because of the exceptional service and care. I just recently leased my first car by myself, and could not have had a better experience. I worked with Elkin Pereanez and he was incredibly patient and helpful, making sure I had all of the information, never pressuring me, and going over and above. He let me drive around 2 cars multiple times, showed me all of my options, and really listened to my needs and worked with me on price, upgrades, and anything else he could fit into my budget to get the best deal! I will absolutely be coming back! Such a stellar experience here all around. If you are looking for a place to get your car, or service a car I would absolutely recommend it. More
Awesome Customer Service I got a flat tire very close to this location and thats how i ended up going to this place. As i was driving with my spare tire on I was calculating h I got a flat tire very close to this location and thats how i ended up going to this place. As i was driving with my spare tire on I was calculating how much would it cost to replace that tire. The best thing was i didn't realize i had replaced all 4 tires at another toyota location 5 months ago. Kamel Khnaizir informed me that these tires are still under warranty and will be replaced at no cost to me. Have been going here since then for my regular car servicing. Great place, very friendly people. I highly recommend going here for your car needs. More
Great Experience I knew what I was interested in when I visited the Dealership. Was introduced to Andrew in Sales, Test drove a few cars, no pressure - I was quite s I knew what I was interested in when I visited the Dealership. Was introduced to Andrew in Sales, Test drove a few cars, no pressure - I was quite satisfied with the process. The price was matched - and am now enjoying my RAV4 Limited with the help of Andrew!. Deb More
Great experience This is the second car I've bought from Steve Skolnick at Toyota of Watertown. Both times the process of buying a car was made as easy as it could be This is the second car I've bought from Steve Skolnick at Toyota of Watertown. Both times the process of buying a car was made as easy as it could be. He actually made it fun! Great experience. More