Toyota of Watertown
Watertown, MA
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great sales experience got exactly what I wanted, no pressure, no nonsense - this is my second time buying here, would highly recommend. Best trade in values of any dealers got exactly what I wanted, no pressure, no nonsense - this is my second time buying here, would highly recommend. Best trade in values of any dealership. More
Great dealer, great deal, great overall experience If you need a new car go to Elkin Pereanez. I'm a 28 year old, who just got their first (used) car on their own for a new job out of the city. I was If you need a new car go to Elkin Pereanez. I'm a 28 year old, who just got their first (used) car on their own for a new job out of the city. I was terrified I was going to be scammed, a lot of other places I stopped at felt borderline predatory, including managers that sat down and 'trapped' me for 45 minutes trying to get me to walk out that day with a car that met only a few of my needs (thank you Herb Chambers Honda for that). I'd had no appointment and was a walk-in with my girlfriend and had the good fortune to encounter Elkin. The entire process he made me feel at ease and explained the process, the dos/don'ts, made it clear that if I communicated my needs to him he'd make sure I got a car that I could drive away happy with. When I told him I wanted a day at least to think over any purchase, his reaction was how I knew he was a good guy. He didn't continue to try pressure me into a sale and that alone meant the world to me. I can't recommend him enough, I thought the experience would be worse than my root canal last year and instead it was pleasant and friendly. More
Easy and quick Recently bought our Toyota Highlander from Silvio and it was quick and easy. He was easy going with no pressure to buy. Would do business again!!! Recently bought our Toyota Highlander from Silvio and it was quick and easy. He was easy going with no pressure to buy. Would do business again!!! More
Friendly and Efficient! I have been coming to Toyota of Watertown since 2010 (which is where I also brought my 2008 Rav4). Kamel has been my service adviser almost every time I have been coming to Toyota of Watertown since 2010 (which is where I also brought my 2008 Rav4). Kamel has been my service adviser almost every time I have gone. He always lets me know what are the priorities and what I can wait on for repairs and service. I always call him directly to make an appointment instead of online or through the automated service, which I find makes my visit much smoother at Toyota of Watertown. It is always a pleasure working with Kamel and I hope he never leaves or retires! More
Great dealership! I recently leased a car at Toyota of Watertown. After spending hours at other dealerships getting the run around, I got a straight answer when speaki I recently leased a car at Toyota of Watertown. After spending hours at other dealerships getting the run around, I got a straight answer when speaking to my salesman, Javier. I was able to get a deal in less than an hour, no back and forth or frustration. Javier really went above and beyond helping me (I had a toddler in tow) and was super patient and friendly. I had my new car the next day and I LOVE it! More
Painless car buying experience I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of the I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of the inventory to test drive. I was given a fair price and a good trade in deal and drove home in my gorgeous new RAV4 the same day. There was a minor issue with the mirror that was fixed without question when I returned for the registration and inspection sticker. I will be bringing my car to Toyota of Watertown for routine maintenance and would not hesitate to purchase a car from Toyota of Watertown and Steve Skolnick in the future. More
Customer Freindly and honest He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service to He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service to your car. More
Very helpful sales team, with no pressure I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada (wh I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada (where we are moving) to avoid the import fees, they were still really friendly and very helpful. They were excellent stewards of the Toyota brand overall and answered all of our questions about the car. If we did not have to buy it in Canada, we would absolutely buy our new Rav4 from this dealer. Excellent, knowledgable, and friendly service all around, and in particular from both Roman Laiacona and Silvio Santos More
oil change bad cleaning for the car inside , no condiments , long wait the people who work out are great , the advisors are horrible, bad coustmer service , i ha bad cleaning for the car inside , no condiments , long wait the people who work out are great , the advisors are horrible, bad coustmer service , i have to update my address every time i come , they don't know how to do it correct in the computer. More
Kamel has always taken excellent care of me and my car. superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty . superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty . More