Toyota of Watertown
Watertown, MA
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Great car buying experience I had a great experience car shopping at Toyota of Watertown. The quality of both the service and the vehicle I got was excellent. Everyone I spoke I had a great experience car shopping at Toyota of Watertown. The quality of both the service and the vehicle I got was excellent. Everyone I spoke to there was very friendly and helpful. Sales consultant, Elkin Pereanez came highly recommended from a close friend, so although I had almost decided on a car from another dealership, I decided to check out Toyota of Watertown. He couldn’t have been nicer or more accommodating, and didn’t put on the high-pressure tactics I had experienced at some other dealerships. He answered all my (numerous) questions patiently and responded to any calls promptly and basically made me feel like a valued customer. In the end, I felt confident that I got a wonderful car for a great price. Finance Manager, Edwin Urena was also patient and helpful as I navigated this experience. I would definitely recommend this dealership and particularly Elkin if you are looking for a car. More
Best salesperson ever Beat salesperson, honest salesperson , would only buy my car from STEVE Skolnick he took. A long time demonstrating my new truck would recommend th Beat salesperson, honest salesperson , would only buy my car from STEVE Skolnick he took. A long time demonstrating my new truck would recommend the dealership and STEVE . ALEX Kazan works very hard to keep customers happy More
Excellent Experience I just bought my second car from Toyota of Watertown and once again had a wonderful experience. Elkin and the rest of the staff are very kind, patient I just bought my second car from Toyota of Watertown and once again had a wonderful experience. Elkin and the rest of the staff are very kind, patient, and I look forward to doing business with them again in the future. More
Excellent working with Andrew Pelletier I called in for sales. I spoke with, Andrew Pelletier, a salesperson I worked with on one lease before. Andrew called me back later that day with a I called in for sales. I spoke with, Andrew Pelletier, a salesperson I worked with on one lease before. Andrew called me back later that day with a good offer which I accepted. I sent him some documents electronically and he processed all the paperwork before I arrived a couple weeks later to sign everything. I give 5 stars for: 1) Competitive price, 2) Straightforward (i.e., not underhanded) negotiation (i.e., not tacking on charges afterwards), 3) Politeness of all staff I interacted with, and 4) Not dragging their feet and not keeping me there all day. I highly recommend working with Andrew Pelletier at Toyota Watertown. More
Awesome Experience This is to Chuck Holmes in service for providing a great experience. I was assured my car would be fixed properly on time and it was. The whole proces This is to Chuck Holmes in service for providing a great experience. I was assured my car would be fixed properly on time and it was. The whole process was easy and hassle free. I was treated like family. I will highly recommend Toyota Of Watertown to anybody. Thanks again Chuck. More
The wisdom of dealing with a veteran car salesman.. After visiting many dealerships in search of a new vechicle, how enjoyable my car shopping experience became when I encountered Steve Skolnick. His kn After visiting many dealerships in search of a new vechicle, how enjoyable my car shopping experience became when I encountered Steve Skolnick. His knowledge and many years in the business made for a most enjoyable afternoon and I left the dealership feeling most confident that I had made the right decision! More
Excellent experience always My family has dealt with Steve Skolnick on many occasions and have always been very pleased with the treatment and service that Steve provides . Would My family has dealt with Steve Skolnick on many occasions and have always been very pleased with the treatment and service that Steve provides . Would highly recommend him to anyone . More
Steve Skolnick Steve made the whole car buying experience great. Curtious, explained everything. Overall great job. I will recomend TOYOTA OF WATERTOWN AND STEVE TO Steve made the whole car buying experience great. Curtious, explained everything. Overall great job. I will recomend TOYOTA OF WATERTOWN AND STEVE TO ANYONE ASKING MY THOUGHTS. More
Great experience and service! I went to Toyota of Watertown looking for a reliable and affordable used car and was so excited to have found the perfect car for my budget and needs I went to Toyota of Watertown looking for a reliable and affordable used car and was so excited to have found the perfect car for my budget and needs with the help of Andrew Pelletier!! He was extremely helpful, responding to any and all questions I had quickly and efficiently, answering texts at any hour and sending me any information I might need. He was very honest and friendly throughout the entire process! This was my first time buying a car and it was a great and very transparent experience! After getting it inspected at an external mechanic, the car was in perfect condition and Andrew was able to work with me to make sure everything I needed in my first car was accommodated for, even recommending the locally owned mechanic I saw for the inspection. I never thought this process would be so smooth and efficient with all of my concerns and questions answered and taken care of professionally! Thanks again! More
Great selection of cars, solid service, and a good deal .. ! My wife and I were looking for a late-model pre-owned Rav4 ... and we found just what we were looking for ... thanks to the creative and responsive se My wife and I were looking for a late-model pre-owned Rav4 ... and we found just what we were looking for ... thanks to the creative and responsive service from our Elkin P. He helped us understand the possibilities, and then helped us figure out what was important to us -- and equally important, what wasn't. And then he came up with just what we were looking for -- a base model 2016 Rav4 with only 1900 miles (no typo there)! We couldn't believe it. And when it came to negotiating the price, he was flexible ... so we left feeling that we had gotten a fair deal. Couldn't be happier. Stan S was also very helpful in setting up our financing (1.9% !!) ... and then helping us to sort through the extended warranty and other "add on" options. He was very flexible and helpful ... even when we changed our mind on a couple of products. A real pro ... More



