Toyota of Watertown

Amazing! I love doing business with Kamel. He goes the extra mile for his customers. He is authentic, kind, personable - I go back to him every time I love doing business with Kamel. He goes the extra mile for his customers. He is authentic, kind, personable - I go back to him every time More

TIRE ISSUES Tire warranties pretty much covers nada. I purchased the highlander hybrid brand new at the end of 2015. It failed its second inspection due to worn t Tire warranties pretty much covers nada. I purchased the highlander hybrid brand new at the end of 2015. It failed its second inspection due to worn treads with only 28,500 miles. While they didnt replace the tires, or pro-rate them based on the mileage... they worked with me when it came to mounting and alignment. I found the tires online for less than half the price. The price Range was huge at $121 - $350.00. I highly recommend Chuck Holmes, Kamel and ultimately Michael, who heads up the Service team. Over the years I have had them service the cars and they know what they are doing. not inexpensive but they take good care of you. When purchasing new vehicles go there with all your comps and info in hand and see Edwin and ultimately Alex. They are both great guys. The only negative on buying cars is that they told me to come and pick up the new vehicle at a specific time that Edwin chose and the last two times I waited over two hours before driving off.. People drop in, etc. stuff happens.. More

Great car buying experience I had a great experience car shopping at Toyota of Watertown. The quality of both the service and the vehicle I got was excellent. Everyone I spoke I had a great experience car shopping at Toyota of Watertown. The quality of both the service and the vehicle I got was excellent. Everyone I spoke to there was very friendly and helpful. Sales consultant, Elkin Pereanez came highly recommended from a close friend, so although I had almost decided on a car from another dealership, I decided to check out Toyota of Watertown. He couldn’t have been nicer or more accommodating, and didn’t put on the high-pressure tactics I had experienced at some other dealerships. He answered all my (numerous) questions patiently and responded to any calls promptly and basically made me feel like a valued customer. In the end, I felt confident that I got a wonderful car for a great price. Finance Manager, Edwin Urena was also patient and helpful as I navigated this experience. I would definitely recommend this dealership and particularly Elkin if you are looking for a car. More

Best salesperson ever Beat salesperson, honest salesperson , would only buy my car from STEVE Skolnick he took. A long time demonstrating my new truck would recommend th Beat salesperson, honest salesperson , would only buy my car from STEVE Skolnick he took. A long time demonstrating my new truck would recommend the dealership and STEVE . ALEX Kazan works very hard to keep customers happy More

Excellent Experience I just bought my second car from Toyota of Watertown and once again had a wonderful experience. Elkin and the rest of the staff are very kind, patient I just bought my second car from Toyota of Watertown and once again had a wonderful experience. Elkin and the rest of the staff are very kind, patient, and I look forward to doing business with them again in the future. More

Excellent working with Andrew Pelletier I called in for sales. I spoke with, Andrew Pelletier, a salesperson I worked with on one lease before. Andrew called me back later that day with a I called in for sales. I spoke with, Andrew Pelletier, a salesperson I worked with on one lease before. Andrew called me back later that day with a good offer which I accepted. I sent him some documents electronically and he processed all the paperwork before I arrived a couple weeks later to sign everything. I give 5 stars for: 1) Competitive price, 2) Straightforward (i.e., not underhanded) negotiation (i.e., not tacking on charges afterwards), 3) Politeness of all staff I interacted with, and 4) Not dragging their feet and not keeping me there all day. I highly recommend working with Andrew Pelletier at Toyota Watertown. More

Awesome Experience This is to Chuck Holmes in service for providing a great experience. I was assured my car would be fixed properly on time and it was. The whole proces This is to Chuck Holmes in service for providing a great experience. I was assured my car would be fixed properly on time and it was. The whole process was easy and hassle free. I was treated like family. I will highly recommend Toyota Of Watertown to anybody. Thanks again Chuck. More

The wisdom of dealing with a veteran car salesman.. After visiting many dealerships in search of a new vechicle, how enjoyable my car shopping experience became when I encountered Steve Skolnick. His kn After visiting many dealerships in search of a new vechicle, how enjoyable my car shopping experience became when I encountered Steve Skolnick. His knowledge and many years in the business made for a most enjoyable afternoon and I left the dealership feeling most confident that I had made the right decision! More

Excellent experience always My family has dealt with Steve Skolnick on many occasions and have always been very pleased with the treatment and service that Steve provides . Would My family has dealt with Steve Skolnick on many occasions and have always been very pleased with the treatment and service that Steve provides . Would highly recommend him to anyone . More

Steve Skolnick Steve made the whole car buying experience great. Curtious, explained everything. Overall great job. I will recomend TOYOTA OF WATERTOWN AND STEVE TO Steve made the whole car buying experience great. Curtious, explained everything. Overall great job. I will recomend TOYOTA OF WATERTOWN AND STEVE TO ANYONE ASKING MY THOUGHTS. More