Toyota of Watertown

Amazing Customer Service This is the second time we leased a car from Toyota, and Elkin, one of the sales consultants, was extremely friendly and helpful. He was always honest This is the second time we leased a car from Toyota, and Elkin, one of the sales consultants, was extremely friendly and helpful. He was always honest about prices and helped us to choose the right car for the family. This is the second time he has helped us, and as always, he was outstanding. He even helped us with the little details, and those are the ones that matter the most. I give him a 10/10! More

Fast, helpful, personal, excellent I rarely write reviews, but today I am making time in my busy day to be sure people know about the extraordinary care and service at Toyota of Waterto I rarely write reviews, but today I am making time in my busy day to be sure people know about the extraordinary care and service at Toyota of Watertown. They're just that good. Most of my adult life I have avoided dealerships for my car care. As a younger woman I took care of my car maintenance myself, changing oil, filters, spark plugs, wires, distributor cap (yes, long ago!). I knew that good service could keep a car alive and well for hundreds of thousands of miles, and so I always treated my cars very well. Because I knew the basics, I also knew that generally speaking getting service at a dealership would mean being treated as a number in line, and my car being shuffled through by mechanics who may or may not have been around for very long. I knew that "car guys" and Consumer Reports always recommended independent mechanics as the best way to get specialized and personal service. When I moved to Boston, I tried finding an independent mechanic, but after trying a couple, and having very limited time and energy, I ended up at the Toyota of Watertown purely because it was nearby and I needed an oil change. I expected that I'd take time later to find an independent. It's now been seven years, and because of the way I am treated and the way my car is taken such good care of, I have never bothered to find that independent mechanic. The staff and mechanics at Toyota of Watertown exceed my expectations every time I am there! The service manager, Kamel, is especially helpful, kind, and makes sure that things go smoothly and fast. He is a pleasure to work with. I can't imagine ever needing to take my car anywhere else. More

Good, easy to understand service This wa smy first time leasing a Vehicle and the process was a breeze here. Nothing threw me off guard and I drove away with exactly the type of vehic This wa smy first time leasing a Vehicle and the process was a breeze here. Nothing threw me off guard and I drove away with exactly the type of vehicle that met my needs. More

Elkin is excellent Elkin helped me find a vehicle that i could both afford and get safety features that i wanted. He took the time to show me the features and details of Elkin helped me find a vehicle that i could both afford and get safety features that i wanted. He took the time to show me the features and details of the new vehicle. I am a very satisfied customer. I would recommend Watertown Toyota to anybody. More