Toyota of Watertown
Watertown, MA
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
I can not say enough about Kamel Khnaizir, one of the service managers at Toyota of Watertown. Kamel and his team of service technicians have provided extraordinary service for each of the 6 Toyotas I h service managers at Toyota of Watertown. Kamel and his team of service technicians have provided extraordinary service for each of the 6 Toyotas I have owned since 1990. Kamel listens to questions and concerns I have about my vehicle, his team ferrets out what needs to be done, Karmel brings the findings to me, together we decide how to proceed with any needed repairs. His team provides quality service. I always feel confident that I have received the best service available for my Toyota. Thank you Toyota of Watertown for maintaining this quality service technician team under the management of Kamel Khnaizir. On my last visit, I was surprised to learn that they also offered a free basic manicure while you wait by Careen. More
Our recent experience with Toyota of Watertown was excellent. We have been life long GM customers but not any more. We love our new Highlander thanks to Sarkis and Haddy! Both were knowledgeable and a excellent. We have been life long GM customers but not any more. We love our new Highlander thanks to Sarkis and Haddy! Both were knowledgeable and accommodating and made the process very easy! This is how all dealers should conduct business. We will refer our friends and family. More
My wife and I purchased a 2023 RAV4 XLE from Steve and Ben. We had an excellent experience from start to finish. It the first car buying experience that has been positive for us. Great customer service! W Ben. We had an excellent experience from start to finish. It the first car buying experience that has been positive for us. Great customer service! We will be back and will refer friends. Mike M. More
Superior experience - I went to Toyota of Watertown last Saturday having identified and researched the 2023 Toyota Camry I wanted to trade in my 2018 Volvo for. The Camry was as described and very nice per Saturday having identified and researched the 2023 Toyota Camry I wanted to trade in my 2018 Volvo for. The Camry was as described and very nice perfectly detailed - it drove wonderfully. The saleswoman, Chase, the Sales Manager, Manny, and the finance manager, Marat, were all excellent - very knowledgable and friendly. I highly recommend them and this Dealership. They're fantastic and the dealership is well appointed and laid out and has a great car collection too. A+ and 100%. More
Our experience was flawless and very satisfying. We were served with knowledge, experience and grace by Haddy Daw. Can't say enough flood things. Thank you. We were served with knowledge, experience and grace by Haddy Daw. Can't say enough flood things. Thank you. More
My recent experience with this dealer was extremely positive. I bought my car at MSRP and it was a special edition to boot. This model (even non-special edition) was still being marked up in a few de positive. I bought my car at MSRP and it was a special edition to boot. This model (even non-special edition) was still being marked up in a few dealers in the area so I have to commend this place for sticking to MSRP. My salesman Jordy Zawadski was one of the best I've ever had to deal with. Paid attention to details, did everything I asked of him(which was a lot), and communicated very well. Very easy person to work with. Highly recommended AAA+++ More
The process of buying my car couldn’t have gone any smoother! Thank you so much to Elkin for all your help and guidance. He could’ve not done it any better. He didn’t pressure me at all but gave advice smoother! Thank you so much to Elkin for all your help and guidance. He could’ve not done it any better. He didn’t pressure me at all but gave advice and guided me through all the steps! I could not be any happier with how everything turned out! More
Thank you, Toyota of Watertown! You are the best and I highly recommend Jordy and Marat, they helped me and were very professional and friendly! The car was prepared exceptionally You are the best and I highly recommend Jordy and Marat, they helped me and were very professional and friendly! The car was prepared exceptionally perfectly, I got answers to all my questions and the whole process was fast and pleasant! Thanks! More
I worked with Elkin twice in the last 5 months. The first was a lease for my father and just this past week for a new tacoma for myself. He is awesome to work with, very knowledgeable, extremely pa The first was a lease for my father and just this past week for a new tacoma for myself. He is awesome to work with, very knowledgeable, extremely patient and is overall just great to talk to. He kept me up to date with the entire purchase making things extremely easy and painless. I can't thank him enough for giving me that phone call back in September when I originally inquired about a tacoma. Thanks again Elkin! Highly recommend working with him and will work with him again in the future! More
Absolutely the best service! They actually went the extra mile for me when i forgot my transfer tags in the car for two weeks and they were able to find them and get me on my way They actually went the extra mile for me when i forgot my transfer tags in the car for two weeks and they were able to find them and get me on my way! Love my Forester too. kudos to Toyota of Watertown! I keep coming back! Highly recommend! More