Toyota of Watertown
Watertown, MA
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
Elkin and the Toyota of Watertown Team are Fantastic! I can't say enough good things about my most recent experience at Toyota in Watertown. I leased a 2019 RAV4 XSE which was a hard vehicle to find, but I can't say enough good things about my most recent experience at Toyota in Watertown. I leased a 2019 RAV4 XSE which was a hard vehicle to find, but they were able to get it for me quickly and at a great price. I was going back and forth with a few other local Toyota dealers to see what deals they could offer me, and I found that this location not only gave me the best deal on my car, but also offered the best service. I worked with Elkin Pereanez and he was excellent. Knew everything about the car, replied to calls and texts very quickly (and even on days when he wasn't working), and made me feel like he really cared about the quality of service he was offering me. I also had a great experience with the finance manager (forget his name - Manny?). Generally going into the back room to sign the documents and go over the financials of the deal is the worst part of the car buying process. For the first time I felt like I wasn't terribly pressured into any unnecessary add-ons for the car and found the manager to be helpful and seemed to care about my experience at the dealership. I will certainly be referring friends, family, and clients to Elkin and Toyota of Watertown and plan on returning for future vehicles. More
Stress free experience! Purchasing cars from Steve and Toyota of Watertown has always been a pleasure, Steve makes the process stress free. I can't thank him enough for pro Purchasing cars from Steve and Toyota of Watertown has always been a pleasure, Steve makes the process stress free. I can't thank him enough for providing an outstanding experience. Thanks to all involved. More
Excellent service for the past 10+ years with Kamel I can always count on Kamel to help me! Thanks for being part of the Toyota family in Watertown, you are one in a million! I can always count on Kamel to help me! Thanks for being part of the Toyota family in Watertown, you are one in a million! More
Great experience Extremely happy with our experience. Drove from the Cape with two kids under 4 and one day to purchase our next family car. Elkin was extremely help Extremely happy with our experience. Drove from the Cape with two kids under 4 and one day to purchase our next family car. Elkin was extremely helpful, efficient, and understanding, he even gave our kids fresh popcorn to take on the test drive! He went above and beyond. The negotiation process was no fuss, we were given a very fair trade value on our old car, and drove away the same day (in less than four hours!) in a certified preowned vehicle. I have purchased more than 15 cars over the past 20 years from many different types of dealerships, and this is by far the best experience I have ever had. We got a great value on an amazing car and incredible service with no hassle and no BS. Completely refreshing car buying experience. I would highly recommend Elkin and Toyota of Watertown. More
Professional Dealership I went to Watertown Toyota to roll over a leased Rav4 SUV into a hopefully new three year lease. My 5 star rating reflects the professional treatment I went to Watertown Toyota to roll over a leased Rav4 SUV into a hopefully new three year lease. My 5 star rating reflects the professional treatment I received from Steve Skolnick and Alex Kazan. Steve Skolnick is a true old time car guy. He knows the car business and goes the extra mile to provide customer satisfaction. Alex is detail oriented and was happy to guide me through the nuances of the leasing/financing area. Adam Skolnick ,the general manager, even came to meet me and make sure my needs and requirements were being met. These guys demonstrated how a dealership should be run. They all reflect positively on Toyota of Watertown. More
Great Service! Steve was very helpfull with my 2016 toyota tacoma Purchase! I Highly recommend Steve for any vehicle purchase, He really takes care of customers! T Steve was very helpfull with my 2016 toyota tacoma Purchase! I Highly recommend Steve for any vehicle purchase, He really takes care of customers! Thanks More
Amazing sales Steve in sales helped me in the process. He takes his time and doesn’t rush you - that gave me time to actually make a decision without coming back th Steve in sales helped me in the process. He takes his time and doesn’t rush you - that gave me time to actually make a decision without coming back the following day . His soo amazing. I like the car I got and hope I don’t get tired of it . More
they lie They sold me a car they said they had in stock and when i went to pick up they told it was not in yet, why would they lie? I bought 3 cars from them o They sold me a car they said they had in stock and when i went to pick up they told it was not in yet, why would they lie? I bought 3 cars from them over 16yrs , they did all our work on all our vehicles and i never questioned them! Stay away from these liars!!!!! More
Best service Time is short when your kids reach college and they need help to buy a car, we go back to do Buisness with Steve Skolnick. Because he treats us very Time is short when your kids reach college and they need help to buy a car, we go back to do Buisness with Steve Skolnick. Because he treats us very well, we purchased a pre-owned rav 4 for our daughter More
Excellent! This is my 3rd car purchased at Toyota of Watertown. Great experience, no pressure from Steve. Everything very clearly explained. Reassuring, helpful This is my 3rd car purchased at Toyota of Watertown. Great experience, no pressure from Steve. Everything very clearly explained. Reassuring, helpful, caring. Thank you! More