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Toyota of Watertown

Watertown, MA

4.8
1,035 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,035 reviews

January 02, 2020

Outstanding customer service Great dealership which provides end to end solutions. Recently purchased a new vehicle, while trading in an old one - the process was painless, no pre More

by Sevsob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marat Alaverdian, Ignacio Garcia
Jan 02, 2020 -

Toyota of Watertown responded

Hello, we are pleased to know that Ignacio and Marat were able to provide you with a seamless purchasing experience. Your feedback is greatly appreciated. Thank you for choosing Toyota of Watertown, welcome to the family!

December 20, 2019

Amazing experience, The extra mile It's easy to leave a good review when things go smoothly. You get an even better picture of the real quality when things get a bit bumpy. I origin More

by Scott G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marat Alaverdian, Steven Skolnick, Edwin Urena, Adam Skolnick, Manny Ferreira
Dec 20, 2019 -

Toyota of Watertown responded

Hi Scott, thank you so much for your feedback. We are so happy to have been able to help you out through this purchase experience to ensure your satisfaction! Wishing you safe travels and many happy miles in your new vehicle! Thank you for choosing Toyota of Watertown and for being a member of our family! Happy Holidays!

December 19, 2019

Steve, Edwin and the team were great, efficient and professional, thank you all for being a great team. Happy holidays and happy New Years to the team in Watertown of Toyota. More

by Spairani1993
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Steven Skolnick, Edwin Urena
Dec 20, 2019 -

Toyota of Watertown responded

Hello, thank you for sharing your feedback! It is great to know you had a positive experience with Steve and Edwin. Happy Holidays and Happy New Year to you and your family! Thank you for being a part of our Toyota of Watertown Family!

December 06, 2019

I have leased several cars from Steve, and each time has been a positive experience. He is kind and friendly, and will give an honest assessment of each car to help me choose the right one for my lifestyle. More

by Pam R.
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick
Dec 07, 2019 -

Toyota of Watertown responded

Hi Pam, we are very happy to hear about your experience with Steve. Thank you for being a valued member of our Toyota of Watertown Family! We look forward to seeing you during your next visit.

December 01, 2019

We had a great experience at Toyota of Watertown. Steve was so helpful during the whole car buying process. I would high-five recommend them. More

by Kerricalbert
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick
Dec 01, 2019 -

Toyota of Watertown responded

Hi Kerri, thank you so much for your recommendation! It is awesome to hear that Steve was able to provide a helpful and positive experience throughout your buying process. Welcome to the Toyota of Watertown Family!

November 30, 2019

Positive experience with Elkin Toyota of Watertown provided excellent customer service. Each team member I interacted with was consistent and considerate. Elkin Pereanez was my sale More

by DCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
Dec 01, 2019 -

Toyota of Watertown responded

Thank you for your feedback! We are happy to know that Elkin provided you with an excellent experience! Thank you for sharing and welcome to the Toyota of Watertown Family!

November 26, 2019

Leasing a new car I had the best experience leasing my first car from toyota of watertown. It was my first time actually leasing, and Ignacio helped to answer all the q More

by liana.bekelian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
Dec 01, 2019 -

Toyota of Watertown responded

Hi Ms. Bekelian, We are so happy to hear that you had a great experience at our dealership with Ignacio! Thank you for sharing your feedback. We look forward to seeing you for your next service visit and for your future lease renewal. Welcome to the Toyota of Watertown Family!

November 25, 2019

Great experience! Went to Toyota of Watertown with my wife, it was time to get a new car. We worked with Ignacio and he was very easy to work with. When the car buying More

by jasmcmahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
Nov 25, 2019 -

Toyota of Watertown responded

Hi Jas, we greatly appreciate your feedback. It is great to know that Ignacio was able to make your car buying easy and stress free. Welcome to the Toyota of Watertown Family!

November 25, 2019

Ignacio Garcia was great We bought a car from Toyota of Watertown in November. Ignacio Garcia did an amazing job of negotiating the deal, explaining everything and having our More

by ZoeK11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
Dec 01, 2019 -

Toyota of Watertown responded

Hi ZoeK11, thank you for your review. We appreciate the feedback and are happy to know that Ignacio was able provide you with a positive purchasing experience. Welcome to the Toyota of Watertown Family!

November 23, 2019

Ignacio was awesome The sales rep was incredibly empathic and tremendously helpful. He made sure to lay down all my options and didn’t pressure me either way. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
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