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Toyota of Watertown

Watertown, MA

4.8
1,035 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,035 reviews

October 27, 2006

I went in to look at a Prius. I was told "there are none and none in the entire Boston area." However, they could "arrange" for me to test drive a Prius for a day for 250 dollars! Yes, I am not kiddi More

by blowfish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
October 01, 2006

(They SEEMED friendly, all spring & summer, but now I know it's FAKE friendly, so that's why I put "1" above.) Summary: They were not truthful with me & strung me along. They wasted 5 months of my tim More

by hsirvin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al (Sales), Alex (Manager)
July 27, 2006

I had a dreadful experience trying to buy a car from this dealership. I wanted a Highlander Hybrid and needed to trade in two cars. Mikail and I agreed on a trade in price for each car. After we agreed on my More

by adoyle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikail, Alex
September 07, 2005

Here is my first car-buying experience... I was lied Here is my first car-buying experience... I was lied to by three employees including the Sales Manager regarding my new car. It arrived at the dea More

by skikatie21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig, Bruce, Olliver, Jamal
July 02, 2003

This dealer tried to screw me out of $1000. Basically I brought the car in 5 times for a squeaky noise coming from the clutch in my Toyota Tacoma over a 2 year period. The car was under warranty and they More

by mbaldwin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kamel
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