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Toyota of Wallingford - Service Center
Wallingford, CT
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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643 Reviews of Toyota of Wallingford - Service Center
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December 03, 2023
The quality of work is fine and there isn't excessive pressure to do work that isn't essential. I dropped the car off at 8:45 for an oil change and tire rotation. I requested a noon pick up and was told pressure to do work that isn't essential. I dropped the car off at 8:45 for an oil change and tire rotation. I requested a noon pick up and was told "I will do my best." I was hopeful but the vehicle wasn't ready until 4. Dave was patient and courteous at pick-up time. A good experience overall except that a quicker turn around time for straightforward service visits would be much appreciated. More
by violamann
Employees Worked With
November 28, 2023
Excellent Prius service. Much faster than estimated. I drive for 45 minutes when other Toyota delaers are closer because this service is outstanding. Thank you! Much faster than estimated. I drive for 45 minutes when other Toyota delaers are closer because this service is outstanding. Thank you! More
by zplyte29u
Employees Worked With
Other Employees :
Bob Olson, Shannon McCallum
November 23, 2023
the corrective work was done promptly and the vibration in the front end was taken care of after the new tire install. I was in and out in a short time. Dave did a great job keeping me informed. thank you in the front end was taken care of after the new tire install. I was in and out in a short time. Dave did a great job keeping me informed. thank you More
by tfenton7058
Employees Worked With
November 10, 2023
Dropped in without an appt. because my tire light came on. I was welcomed in without an appt; everyone was friendly and helpful. Advisor, Dave Chaney, was particularly excelle because my tire light came on. I was welcomed in without an appt; everyone was friendly and helpful. Advisor, Dave Chaney, was particularly excellent in his attention to my concerns. As a new customer he was efficient in getting all information from another dealership so he could provide whatever service might be needed. He correctly approximated the time needed and reviewed the details of the "find" and was helpful in answering all my questions. I cannot speak any more highly about what great folks I encountered throughout!! More
by barbaraqlibby
Employees Worked With
November 05, 2023
Everyone was very friendly and efficient , the service was timely, and my car was easy to drop off and pick up was timely, and my car was easy to drop off and pick up More
by PF2517
Employees Worked With
October 31, 2023
Car was completed sooner than expected and truck was pulled up ready to go when I came in to pick it up great job pulled up ready to go when I came in to pick it up great job More
by Reo489
October 23, 2023
Noel Guidone very professional and friendly to what my tire was experiencing Tex Jordan Tyler was very good fixing my tire in and out in less then an hour thank you guys !! tire was experiencing Tex Jordan Tyler was very good fixing my tire in and out in less then an hour thank you guys !! More
by Maryann
Employees Worked With
Other Employees :
Noel Guidone service dept excellent , Bob Olson, Shannon McCallum
October 15, 2023
Love the new look of the showroom and service area. Service department was smooth sailing from the time I dropped car off to the time I picked it up! Service department was smooth sailing from the time I dropped car off to the time I picked it up! More
by Cwysk1954
Employees Worked With
Bob Olson, Shannon McCallum
