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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
649 Reviews

649 Reviews of Toyota of Wallingford - Service Center

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December 17, 2023

The process was smooth, the staff were informative and the new lobby rocks. Would definitely recommend. More

by juandjuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Olson, Shannon McCallum
December 15, 2023

Service was excelente no complain. Everything was explain well. Shannon was very nice and pay attention to me and answer my questions. More

by Saul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McCallum
December 14, 2023

They are always accommodating and polite. Very helpful. Giovanni who does the shuttle service is very pleasant, kind, and respectful. More

by Edmeqs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni with shuttle service , Shannon McCallum
December 13, 2023

The service reps are always friendly and efficient. Everything is explained well. Also, all the new improvements to the dealer service area are finally nearing completion and it looks amazing! More

by Sam21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Olson
December 09, 2023

Noel was awesome from beginning of o end helping me with what I needed to fix my car. The best person I’ve ever seen in the service department and I’ve been coming for years. More

by Jh.2374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
December 07, 2023

The service was very good, the people were friendly, and I was happy with the experience. More

by drmlbonham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

The quality of work is fine and there isn't excessive pressure to do work that isn't essential. I dropped the car off at 8:45 for an oil change and tire rotation. I requested a noon pick up and was told More

by violamann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Excellent Prius service. Much faster than estimated. I drive for 45 minutes when other Toyota delaers are closer because this service is outstanding. Thank you! More

by zplyte29u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Olson, Shannon McCallum
November 23, 2023

the corrective work was done promptly and the vibration in the front end was taken care of after the new tire install. I was in and out in a short time. Dave did a great job keeping me informed. thank you More

by tfenton7058
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Dropped in without an appt. because my tire light came on. I was welcomed in without an appt; everyone was friendly and helpful. Advisor, Dave Chaney, was particularly excelle More

by barbaraqlibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Wallingford responded

Thank you Barbara!

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