Toyota of Wallingford - Service Center

"TOYOTALLY" awesome dealership I have total confidence in this dealership. That says it all! They are "TOYOTALlY" awesome! There are many other dealerships, Toyota and others, cl I have total confidence in this dealership. That says it all! They are "TOYOTALlY" awesome! There are many other dealerships, Toyota and others, closer to our home but from the first time I entered Toyota of Wallingford I knew this was the right dealership for me! It is such a great experience to be personally welcomed and have confidence in ALL aspects of this dealership. More

Happy Customer experience we receive quality service in a timely manner, and the car is always ready when promised. the service staff has always explained the work required and we receive quality service in a timely manner, and the car is always ready when promised. the service staff has always explained the work required and answered all our questions. More

Dave "The No pressure Salesman!" My husband & I have been doing business with this dealership for quite some time now and in that time we have purchased used and new vehicles. In our My husband & I have been doing business with this dealership for quite some time now and in that time we have purchased used and new vehicles. In our most recent visit we had Dave Goodrich approach us in the parking lot as we were viewing the new inventory of cars since we were waiting for service to be done on our Tacoma. Well long story short, we ended up trading in our Tacoma and leasing a new Rav4. The whole experience from start to finish was painless due to Dave and the team that he works with because of their friendliness. You won't be disappointed with Dave Goodrich because he is the most sincere salesman you will ever meet! More

Great experience. I moved to CT about 6 months ago and have been having my Toyota serviced here. Every time I go everyone is super nice, friendly, and helpful. Toda I moved to CT about 6 months ago and have been having my Toyota serviced here. Every time I go everyone is super nice, friendly, and helpful. Today I spoke with a gentleman named Angelo about options with my car. He was extremely helpful and very nice to talk to. I appreciate him taking his time to speak with me and would recommend anyone to go see him! More

Service Dept. A couple of months ago I brought my car to Toyota of Wallingford. I can say that I had a great first experience. The first person to greet me was Ge A couple of months ago I brought my car to Toyota of Wallingford. I can say that I had a great first experience. The first person to greet me was Genna. She was cheery and extremely helpful. Second time was when i received letter in mail about a recall. I went back and once again Genna was first person to greet me. She stated she remembered me from first visit, and was friendly and helpful. She said it was for airbag, but that there was another recall. She took time to schedule appt around my work schedule. After dropping my car off to be inspected for the recall part, I noticed my check engine light was on. It had never turned on prior to appt. When I called service dept a man answered the phone and was NOT helpful. He first stated that there was no record of me being there. I explained to him that I was waiting for part to come in for ECM. He than found my info and stated that air bag recall and ECM was the same thing and it must be another reason for check engine light to be on. I stated I did not believe that it was the same thing. He seemed frustrated and asked me to drop the car off. I waited for call that part came in. I this time asked to speak with Genna. She took time to look up info on the ECM and printed it for me, for my peace of mind. The printout clearly stated that engine light COULD come on as a result of this. Either way she went out of her way., This is definitely Great Customer Service!!! I think she is knowledgeable and if she has any doubts she would verify, she is devoted and should be recognized for Excellent Customer Service. by Ada L. More

Service on 3 Toyotas Bob Olsen is the only reason I continue to buy and service all my cars at Wallingford Toyota. He is wonderful and I also like to deal with John. Great Bob Olsen is the only reason I continue to buy and service all my cars at Wallingford Toyota. He is wonderful and I also like to deal with John. Great guys and always make me feel welcome. More

The Best of the Best My husband and I have purchased 3 cars at this dealership. No matter how long we have owned our cars we are treated with the utmost respect. If in a My husband and I have purchased 3 cars at this dealership. No matter how long we have owned our cars we are treated with the utmost respect. If in an emergency (screw in tire) they made time to get me in to fix it. I totally trust everyone there. More

Vern Fortin Runs the best Auto Service Department! Courteous, knowledgeable and cares about every vehicle being serviced. I took all my Toyotas to Vern Fortin when he was service manager at Middletown Courteous, knowledgeable and cares about every vehicle being serviced. I took all my Toyotas to Vern Fortin when he was service manager at Middletown Toyota and now am traveling over an hour to have him continue taking care of my families Toyotas. He is excellent and his new team in Wallingford are very proficient!!! More

Great service from Robert Olsen. Came in to get my car serviced for a recall and Robert Olsen helped me out. He was so great and helpful. Not often do we get great customer service an Came in to get my car serviced for a recall and Robert Olsen helped me out. He was so great and helpful. Not often do we get great customer service anymore so when it does happen it needs to be noticed. Great job taking care of customers that need the extra help and guidance. More

Great service Recently serviced 3 of my 4 cars. Staff was polite and thorough. Work was completed timely. Will definitely be coming back even though I did not buy Recently serviced 3 of my 4 cars. Staff was polite and thorough. Work was completed timely. Will definitely be coming back even though I did not buy these cars here. More