Toyota of Wallingford - Service Center

Be careful of your service I went to Toyota for an oil change and check my cylinders, my oil change was great. My cylinders were changed so called and when I get on the highway I went to Toyota for an oil change and check my cylinders, my oil change was great. My cylinders were changed so called and when I get on the highway my car had a hard time changing gears. I went to the service center and they told me it was th he gasket and tail pipe. I changed those as well. I went to Hartford last night and the same problem exist. Now my car seems to be making g a loud noise where they change the cylinders, the check engine light came on and vsp light as well. My next thing is contact the General Manager and if that does not change the issue I will contact DMV. These mechanics Don't always fix your car the first time. This will be my third time back within a week of bad service. More

fast and efficient Got my flat tire fixed and dealt with other needed repairs I hadn't known I needed, and did it all quickly despite not having an appointment Got my flat tire fixed and dealt with other needed repairs I hadn't known I needed, and did it all quickly despite not having an appointment More

Good service I had a good service this time. I had my tire pressure light on. I called for emergency appointment. The women asked me if I see my tire flatten? I sa I had a good service this time. I had my tire pressure light on. I called for emergency appointment. The women asked me if I see my tire flatten? I said no. She said that cold weather sometimes can cause the pressure inside the tire low. I said I want it check anyway. She checked me in right away because I need to go to work. When I got there, they took me right in and have my vehicle check and found a nail on the left tire. It took another 15 minutes to fix it. All together I get in and out in 35 minutes. I am able to go work without getting late. More

90 mile service and new tires I purchased my Highlander in 2013 and have always had it serviced here. Everyone has always been helpful and flexible. Staff is friendly and keeps me I purchased my Highlander in 2013 and have always had it serviced here. Everyone has always been helpful and flexible. Staff is friendly and keeps me informed. More

Great service. Great customer service. I bought my vehicle from this dealer for this main reason. Always top notch! Service, sales all the employees are very accommodating and hard workin I bought my vehicle from this dealer for this main reason. Always top notch! Service, sales all the employees are very accommodating and hard working. More

Very polite! Everyone in the service department is very polite. Someone is always there to open the door to the department when they see you heading in. I’m still Everyone in the service department is very polite. Someone is always there to open the door to the department when they see you heading in. I’m still surprised every time, because you just don’t see that anymore. As far as the service, my husband and I have 3 Toyota’s and we bring every one of them here when anything is needed. The workers are great. I know the job isn’t easy and I really appreciate what the do. More

45000 service Bob Olsen and John are fantastic service managers. They are prompt and available for answers to questions.. It is a pleasure doing business there as Bob Olsen and John are fantastic service managers. They are prompt and available for answers to questions.. It is a pleasure doing business there as always. More

Thorough fast service Service is usually timely for the most part , you are greeted with a smile . Waiting area needs more comfortable chairs Overall I’m satisfied so far Service is usually timely for the most part , you are greeted with a smile . Waiting area needs more comfortable chairs Overall I’m satisfied so far they do detail checks etc. would recommend. More

Toyota of Wallingford experience The staff at the service center is always very friendly and explain things very thoroughly. I can always get an appointment when I need it. I was not The staff at the service center is always very friendly and explain things very thoroughly. I can always get an appointment when I need it. I was not aware when I made the appointment on-line that it would be a long service appt. this last time. Shawna kept coming to check on me to see if i was comfortable while waiting and asked if i needed anything. That was much appreciated. Thank you More

Routine 5000-mile service From the time I arrived I was courteously treated. I was informed of what was to be done and ultimately provided with a written summary of all systems From the time I arrived I was courteously treated. I was informed of what was to be done and ultimately provided with a written summary of all systems checked and work done. Work seemed to have been done relatively quickly and waiting room was comfortable. More