Toyota of Wallingford - Service Center

A Welcoming Place Fast, prompt service, everything is explained well, very nice personnel, free coffee, and best of all a free manicure on Monday mornings while you wai Fast, prompt service, everything is explained well, very nice personnel, free coffee, and best of all a free manicure on Monday mornings while you wait! A shoutout to sales rep Elvin Witcher from whom we bought our latest Prius. He is the Prius Expert! More

They are so well organized Everything was ready for my arrival so that it took just minutes to process. Every staff person was cheerful and knew their jobs well. Great with cour Everything was ready for my arrival so that it took just minutes to process. Every staff person was cheerful and knew their jobs well. Great with courtesy call to let me know when the car was ready; very accommodating. We have also bought two cars there and found it a positive experience, unlike other dealerships. More

Awesome service center Recently had my Toyota Highlander serviced here. Everyone was extremely friendly. It was easy to get an appointment that worked with my schedule. Th Recently had my Toyota Highlander serviced here. Everyone was extremely friendly. It was easy to get an appointment that worked with my schedule. The service took the amount of time promised: Even my two two year daughter had a blast playing in the kids’ playroom. More

Oil change reservation While reservations are made in advance and on line the length of wait time was still over an hour. Surprising since online data would have the number While reservations are made in advance and on line the length of wait time was still over an hour. Surprising since online data would have the number of oil changes and maintenance for that time period. More

Be careful of your service I went to Toyota for an oil change and check my cylinders, my oil change was great. My cylinders were changed so called and when I get on the highway I went to Toyota for an oil change and check my cylinders, my oil change was great. My cylinders were changed so called and when I get on the highway my car had a hard time changing gears. I went to the service center and they told me it was th he gasket and tail pipe. I changed those as well. I went to Hartford last night and the same problem exist. Now my car seems to be making g a loud noise where they change the cylinders, the check engine light came on and vsp light as well. My next thing is contact the General Manager and if that does not change the issue I will contact DMV. These mechanics Don't always fix your car the first time. This will be my third time back within a week of bad service. More

fast and efficient Got my flat tire fixed and dealt with other needed repairs I hadn't known I needed, and did it all quickly despite not having an appointment Got my flat tire fixed and dealt with other needed repairs I hadn't known I needed, and did it all quickly despite not having an appointment More

Good service I had a good service this time. I had my tire pressure light on. I called for emergency appointment. The women asked me if I see my tire flatten? I sa I had a good service this time. I had my tire pressure light on. I called for emergency appointment. The women asked me if I see my tire flatten? I said no. She said that cold weather sometimes can cause the pressure inside the tire low. I said I want it check anyway. She checked me in right away because I need to go to work. When I got there, they took me right in and have my vehicle check and found a nail on the left tire. It took another 15 minutes to fix it. All together I get in and out in 35 minutes. I am able to go work without getting late. More

90 mile service and new tires I purchased my Highlander in 2013 and have always had it serviced here. Everyone has always been helpful and flexible. Staff is friendly and keeps me I purchased my Highlander in 2013 and have always had it serviced here. Everyone has always been helpful and flexible. Staff is friendly and keeps me informed. More

Great service. Great customer service. I bought my vehicle from this dealer for this main reason. Always top notch! Service, sales all the employees are very accommodating and hard workin I bought my vehicle from this dealer for this main reason. Always top notch! Service, sales all the employees are very accommodating and hard working. More

Very polite! Everyone in the service department is very polite. Someone is always there to open the door to the department when they see you heading in. I’m still Everyone in the service department is very polite. Someone is always there to open the door to the department when they see you heading in. I’m still surprised every time, because you just don’t see that anymore. As far as the service, my husband and I have 3 Toyota’s and we bring every one of them here when anything is needed. The workers are great. I know the job isn’t easy and I really appreciate what the do. More