Toyota of Wallingford - Service Center

Oil change Staff were helpful, the job was done promptly, service questions were answered in detail, and I really appreciate being able to get a loaner when I br Staff were helpful, the job was done promptly, service questions were answered in detail, and I really appreciate being able to get a loaner when I bring my car in. More

2017 Rav4 30,000 mile service Brought my 2017 Rav4 in for 30,000 service. Told the service would take approximately 1 hour & 20 minutes. Ended up needing front brakes in addition Brought my 2017 Rav4 in for 30,000 service. Told the service would take approximately 1 hour & 20 minutes. Ended up needing front brakes in addition to the 30,000 service. Still in and out within 1 1/2 hours. Great service -- my third vehicle from Toyota of Wallingford and all have been serviced by them More

Rav 4 service Check in was quick and easy. The service advisor was polite and answered my questions. The service was done in the time promised, and the price was Check in was quick and easy. The service advisor was polite and answered my questions. The service was done in the time promised, and the price was very reasonable. More

Personal service Gina Roberts was very polite, congenial, and kept me informed without using any tech talk. My car had to stay longer than we intended. More work neede Gina Roberts was very polite, congenial, and kept me informed without using any tech talk. My car had to stay longer than we intended. More work needed to be done because it was time. Gina immediately offered me a ride home and was great about explaining the what and the why of the repairs. The car was done at the time she said. All in all it was a positive experience. More

Exceptional service Gina kept me informed and the service provided was timely. The Price was as quoted. I am very happy with this service department. Strongly recommend. Gina kept me informed and the service provided was timely. The Price was as quoted. I am very happy with this service department. Strongly recommend. More

Exelence Good and fast service. Nice , professional and friendly staff. I would recommend Toyota of Wallingford to my friends and family . Very pleased ! Good and fast service. Nice , professional and friendly staff. I would recommend Toyota of Wallingford to my friends and family . Very pleased ! Thank you guys! More

Great Service Department The service department always treats me well. They take care of me and my vehicle. They offer rides to work and keep in communication during the ser The service department always treats me well. They take care of me and my vehicle. They offer rides to work and keep in communication during the service time. Bob, Jon and the team are awesome! More

Service representative My service representative was friendly and cheerful. Contacted me as soon as the car was ready. Wait time was accurate. I am sorry I didn’t get her na My service representative was friendly and cheerful. Contacted me as soon as the car was ready. Wait time was accurate. I am sorry I didn’t get her name. More

fast, reliable service I had an appointment for the 30,000 mile oil change and service. They took the car right on time and I waited. I was out in about an hour. I waited I had an appointment for the 30,000 mile oil change and service. They took the car right on time and I waited. I was out in about an hour. I waited in the showroom where it was quiet and they have tables and wifi so I could use my computer. It was a stress-free experience. They used to offer a free car wash, but haven't done that for a while. More

Tires and rim replacement There was a little bit of an attitude from one of your representatives over the phone when all I had was a simple question about my car. But overall t There was a little bit of an attitude from one of your representatives over the phone when all I had was a simple question about my car. But overall the service done on the car was a 4/5. When I gave my car to the dealership to be worked on, I had the nut that holds my spare tire in the back, when the service was completed, they had told me it was missing and I’m not sure where it went. I think for the money I spent on the service,they could have replaced the nut for free. More