Toyota of Wallingford - Service Center

Great Service Department The service department always treats me well. They take care of me and my vehicle. They offer rides to work and keep in communication during the ser The service department always treats me well. They take care of me and my vehicle. They offer rides to work and keep in communication during the service time. Bob, Jon and the team are awesome! More

Service representative My service representative was friendly and cheerful. Contacted me as soon as the car was ready. Wait time was accurate. I am sorry I didn’t get her na My service representative was friendly and cheerful. Contacted me as soon as the car was ready. Wait time was accurate. I am sorry I didn’t get her name. More

fast, reliable service I had an appointment for the 30,000 mile oil change and service. They took the car right on time and I waited. I was out in about an hour. I waited I had an appointment for the 30,000 mile oil change and service. They took the car right on time and I waited. I was out in about an hour. I waited in the showroom where it was quiet and they have tables and wifi so I could use my computer. It was a stress-free experience. They used to offer a free car wash, but haven't done that for a while. More

Tires and rim replacement There was a little bit of an attitude from one of your representatives over the phone when all I had was a simple question about my car. But overall t There was a little bit of an attitude from one of your representatives over the phone when all I had was a simple question about my car. But overall the service done on the car was a 4/5. When I gave my car to the dealership to be worked on, I had the nut that holds my spare tire in the back, when the service was completed, they had told me it was missing and I’m not sure where it went. I think for the money I spent on the service,they could have replaced the nut for free. More

Reliable, Courteous and always a great help. I’ve had my Toyota’s serviced here for over a decade. Never had a complaint or had to bring the car back to repair the same or similar problem as bef I’ve had my Toyota’s serviced here for over a decade. Never had a complaint or had to bring the car back to repair the same or similar problem as before. Their mechanics and service folks are top notch. More

Great customer service Brought my 2018 Camry in for oil change and another issue. Bob attentively listen, brought my car in for oil change and completed service in 45 minute Brought my 2018 Camry in for oil change and another issue. Bob attentively listen, brought my car in for oil change and completed service in 45 minutes. He said he would call back about my issue. Called within an hour and resolved my issue. What more can anyone ask for with customer service. GThanks to Bob for a great WOW experience More

Great experience. Good customer services and good job quality. Every one was so friendly and kind. Great timing for appointment making and service. Very convenient for Good customer services and good job quality. Every one was so friendly and kind. Great timing for appointment making and service. Very convenient for dropping off and pickup during the work day.. More

Great customer service. Quick in and out. Great customer service. I have recommended this dealership to many family and friends. Easy to set appointment and ready to go as so Quick in and out. Great customer service. I have recommended this dealership to many family and friends. Easy to set appointment and ready to go as soon as I arrived. More

50000mile service. Always good! No matter what the mileage Service is always great no matter what the mileage is!! They are friendly and courteous and helpful most of all honest with helping you make a decisio Service is always great no matter what the mileage is!! They are friendly and courteous and helpful most of all honest with helping you make a decision about servicing the vehicle More

Pleasant The woman who helped me was nice and provided me with up to date information. I just don’t understand why there is a cost $100+ to upgrade the comput The woman who helped me was nice and provided me with up to date information. I just don’t understand why there is a cost $100+ to upgrade the computer in my car? More