Toyota of Wallingford - Service Center

Toyota of Wallingford always has excellent service whenever I bring my car in. I especially appreciate their new and improved ways of communicating the inspection and service status to me in real tim whenever I bring my car in. I especially appreciate their new and improved ways of communicating the inspection and service status to me in real time via text, email and video; it makes it so much easier to know what is going on, what my car needs and to quickly communicate with them. The dealership and service area are always clean, open and welcoming and the staff are always friendly, professional and helpful. More

Service was quite good this visit, and attention was paid to details for future upkeep. to details for future upkeep. More

The new check in process will be great during the bad weather. It was easy it is just people have to get used to the new way in. From checkin until checking out I was kept on the loop. weather. It was easy it is just people have to get used to the new way in. From checkin until checking out I was kept on the loop. More

I usually have good experiences at Toyota of Wallingford but this time was frustrating. All I needed was a headlight, but when my service rep had to leave that minor repair became an all day event culminati but this time was frustrating. All I needed was a headlight, but when my service rep had to leave that minor repair became an all day event culminating with a text at 3:57 to tell me I needed that headlight. When I picked up the completed car the posted service status still showed "in progress." I hope this was a one time glitch; looks to me like the protocol for an advisor leaving midshift needs review. More

I had my car serviced on 8/26/24 and I have to say that everyone was so helpful and polite. Thank you so much for a great experience! everyone was so helpful and polite. Thank you so much for a great experience! More