Toyota of Wallingford - Service Center

Great customer service Everyone at Toyota is outstanding. No matter what the question, it is answered clearly and quickly. My Prius is almost Four years ago and my complete Everyone at Toyota is outstanding. No matter what the question, it is answered clearly and quickly. My Prius is almost Four years ago and my complete experience has been totally pleasant. Thank you. More

Great Customer Service I purchased my car at Toyota of Wallingford 5 years ago, and always return for the free oil changes and any other maintenance work. Attention is given I purchased my car at Toyota of Wallingford 5 years ago, and always return for the free oil changes and any other maintenance work. Attention is given as soon as I walk in, the staff are always polite and helpful. I usually wait in the showroom, and have a free cup of coffee. The work is always done well, on time and at a reasonable cost. All of the staff that I have encountered are friendly and considerate. There is never a hard sell to get work done, or to purchase a new car. I would not go anyplace else for work on my car, or when I want to purchase another car. I highly recommend Toyota of Wallingford. More

Work was completed quickly I had made an appointment prior to my oil change. I was taken care of within 10 minutes upon arriving. Service employee explained all that was done an I had made an appointment prior to my oil change. I was taken care of within 10 minutes upon arriving. Service employee explained all that was done and suggestions for future service More

Happytoyotaowner Love the fact that my service issues are minimal and my Highlander runs smoothly. Love my Toyota and the dealer I bought it from!!! Thanks WOW!!! Love the fact that my service issues are minimal and my Highlander runs smoothly. Love my Toyota and the dealer I bought it from!!! Thanks WOW!!! More

Satisfied customer since 1984 I am only on my third Toyota since 1984 and that's because they make such a reliable car and have excellent trained mechanics. I've never been oversol I am only on my third Toyota since 1984 and that's because they make such a reliable car and have excellent trained mechanics. I've never been oversold services. They have always been honest about when repairs could wait and when my 1991 Corolla with 259,000 miles on it needed to stay off the highways and not invest any more money in repairs because the body was falling apart. I now only have my 2006 Corolla to bring in and still have complete confidence knowing they are keeping me safe on the road. None of my Toyotas have left me stranded because I bring my car into the dealership for all scheduled maintenance by these wonderful mechanics. I have been recommending them since 1984! More

Customer first always I needed immediate help and called. An appointment was made at once while I was headed there. They also made time for a recall that was pending and p I needed immediate help and called. An appointment was made at once while I was headed there. They also made time for a recall that was pending and put a new battery in my key fob. They were able to do this while I waited. Couldn’t ask for more. More

Excellent Customer Service I was going on a road trip and hadn't realized my vehicle was approaching a maintenance appointment. I called the service department and Genna was I was going on a road trip and hadn't realized my vehicle was approaching a maintenance appointment. I called the service department and Genna was able to get me the appointment and made certain that my vehicle was ready for the trip. Very grateful for the excellent customer service. Thank you Genna!! More

Fast friendly Fast service in and out on my lunch break also every staff member very friendly every time I drive 53 minutes there for service but I don't mind Fast service in and out on my lunch break also every staff member very friendly every time I drive 53 minutes there for service but I don't mind More

You get what you pay for Many reminders, excellent staff, prompt service. Can't get any better than that, unless they wash the car for free with service. That would be nirva Many reminders, excellent staff, prompt service. Can't get any better than that, unless they wash the car for free with service. That would be nirvana. More

My service experience The staff was very friendly, informative and professional The service waiting area was clean and pleasant. My waiting time for the complete servi The staff was very friendly, informative and professional The service waiting area was clean and pleasant. My waiting time for the complete serving of my car wasn't that long. More