Toyota of Wallingford - Service Center

Liars I had a great experience purchasing my vehicle at this location but the service department is awful. They had me going in for free oil changes, which I had a great experience purchasing my vehicle at this location but the service department is awful. They had me going in for free oil changes, which sounds great except they always find something else that needs work. No real surprise. Now my car has 130,000 miles on it and they tell me that my "free" oil change is only every 10k miles instead of the 5k miles they have always done. With so many miles on the car it should go in more frequently - not less!! I took the car to a friend who is a mechanic and need less to say, I won't be back here. They are liars! I'm sure it's worse if you're a female which is also infuriating. More

In for a recall The registration process when I arrived was speedy. I was told it would take about an hour to an hour and 15 minutes and my car was finished right in The registration process when I arrived was speedy. I was told it would take about an hour to an hour and 15 minutes and my car was finished right in that amount of time. Everyone I encountered was pleasant It was a good experience. More

Wow factor for sure! This is my second Prius purchase at Toyota of Wallingford. This one was a super easy experience start to finish. I am in love with my new ride. This is my second Prius purchase at Toyota of Wallingford. This one was a super easy experience start to finish. I am in love with my new ride. Steve Hernandez....you get an A+. Thank you! More

Service was great. They replaced the battery in key. Recently had the keyless entry key battery replaced. In the recent past had 4 new tires and battery replaced. Everyone was very friendly and helpful. Recently had the keyless entry key battery replaced. In the recent past had 4 new tires and battery replaced. Everyone was very friendly and helpful. I did get the shuttle to work and picked up. There were 2 different guys - they were very nice but the guy in the afternoon that picked me up to go back to Toyota drove on the Merritt way too fast. I was definitely nervous. More

Good experience Always have a good experience here. It's a car dealership, but as far as they go this is a good one. The staff is very helpful, facility is clean an Always have a good experience here. It's a car dealership, but as far as they go this is a good one. The staff is very helpful, facility is clean and the rates competitive, about all you can ask for. More

Good service I brought my car in for a 10k mile service lady week. Everyone was friendly, the work was done in an hour, good experience. Would recommend! I brought my car in for a 10k mile service lady week. Everyone was friendly, the work was done in an hour, good experience. Would recommend! More

Service I was actually taken before time of appointment and it was ready before the time I was given. Service people were very nice. There is also a nice wait I was actually taken before time of appointment and it was ready before the time I was given. Service people were very nice. There is also a nice waiting room and a bench outside More

Hard working and honest! I’ve never been disappointed with the service at Toyota of Wallingford. They take good care of my car and I feel very safe driving it as much as I do. I’ve never been disappointed with the service at Toyota of Wallingford. They take good care of my car and I feel very safe driving it as much as I do. They do great work and only do what is needed. More

Brakes Asked to have brakes checked. Told they were fine, just changed the brake fluid. Still making same noise. Will have to bring my car back again. Obviou Asked to have brakes checked. Told they were fine, just changed the brake fluid. Still making same noise. Will have to bring my car back again. Obviously, the car was not taken out for a ride, even around the lot or they could have heard the noise. Very expensive maintainance, more than what was quoted online More

Fast and Friendly Took my Toyota Camery to this dealers Service Center. They were efficient and friendly. We were in and out in less that one hour for our 20000 mile Took my Toyota Camery to this dealers Service Center. They were efficient and friendly. We were in and out in less that one hour for our 20000 mile checkup. More