Toyota of Wallingford - Service Center

I went in to get my wipers replaced. When I called in the morning to see if I needed an appointment for that, Megan, my service advisor said I only needed to pull into the garage and som When I called in the morning to see if I needed an appointment for that, Megan, my service advisor said I only needed to pull into the garage and someone would come out and install them. Indeed, the parts guy came out and installed the wipers right away while I was in the car. When I went to start the car, it was dead. I couldn't believe it. How fortunate for me to have it die right where it would need to be to fix it! I went in to the service counter to tell Megan what happened. Despite not having an appointment and being fully booked, she said she would have the driver bring me home while she found someone to work on the car. It was ready in just a few hours. I love Toyota of Wallingford and Megan is proving to be a very good service advisor. In my eyes she had big shoes to fill as Bob was my advisor for 40 years! More

Waited during a routine maixtenance In their new and improved service waiting. In and out in about an hour. This is my 2nd car purchase with them and why I will continue to be a loyal customer. improved service waiting. In and out in about an hour. This is my 2nd car purchase with them and why I will continue to be a loyal customer. More

They are usually really great. This past visit was for tire rotation. The multi point inspection didn’t pick up much except for the usual cabin air filter. THEY TOTALLY MISSED THE This past visit was for tire rotation. The multi point inspection didn’t pick up much except for the usual cabin air filter. THEY TOTALLY MISSED THE BULB NEEDING TO BE REPLACED IN THE HEADLIGHT! I forgot it was out and didn’t mention it to them. Now I have to wonder if they really do inspect anything. Also when I went to get in my car to leave, the driver side seat was reclined waaaay back and the mirror was askew. No one should have to adjust the seat that much to move the car from the garage or car wash out to the parking lot. More

Toyota of Wallingford is an Excellent facility. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. All the service and repairs have been completed in a timely manner. More

The service was very professional and thorough, I also enjoyed an updated vestibule, nice stuff! enjoyed an updated vestibule, nice stuff! More

Excellent service and the people was very kind. Always they give me the solution for my car. Always they give me the solution for my car. More

Very well trained courtesy staff they provide excellent service on time good atmosphere I am going to recommend friends & family members for delirshp excellent service on time good atmosphere I am going to recommend friends & family members for delirshp More

Fair service prices. Upfront and accurate estimates. Knowledgeable staff. Glad we bought our Toyota here. Upfront and accurate estimates. Knowledgeable staff. Glad we bought our Toyota here. More

Toyota of Wallingford always has excellent service whenever I bring my car in. I especially appreciate their new and improved ways of communicating the inspection and service status to me in real tim whenever I bring my car in. I especially appreciate their new and improved ways of communicating the inspection and service status to me in real time via text, email and video; it makes it so much easier to know what is going on, what my car needs and to quickly communicate with them. The dealership and service area are always clean, open and welcoming and the staff are always friendly, professional and helpful. More