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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
640 Reviews

640 Reviews of Toyota of Wallingford - Service Center

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July 29, 2024

They've done a good job with the remodel and customer service has stepped up as well More

by dfroz7660
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Rivera, Bailey Tyler
Jul 30, 2024 -

Toyota of Wallingford responded

Thank you so much! Enjoy your new vehicle.

July 28, 2024

All staff are very professional and they keep you informed as they proceed with your vehicle. I recommend Toyota of Wallingford to all my friends and family. More

by steckert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Manzueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Very nice setup. Easy to move through .I do not like putting that new app on my phone. More

by Luckyhorse9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Noel was great and professional. Very good service and care for my new 2024 Toyota. More

by gailMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
Jul 30, 2024 -

Toyota of Wallingford responded

Thank you so much! Enjoy your new vehicle.

July 15, 2024

The new service center is beautiful and the upgrades to the customer service system made communication very easy. The staff was also super welcoming and helpful. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Rivera
July 04, 2024

It’s pretty easy now with the drop off and garage and texting and everything More

by austinfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
June 18, 2024

Oil change was quick. Check in was painless, staff was friendly, and waiting area was comfortable. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

All the people there to assist me were excellent They took time with me. And explained everything that needed to be done. More

by sandramalis042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I had a price quoted to me on an email from Toyota. The person weighting up my bill had no knowledge of the quoted price. Bottom line I did get the lower bill. The person wrighting up the bill should h More

by ronmerriam2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Toyota of Wallingford responded

Thank you so much! Enjoy your new vehicle.

June 01, 2024

Great experience from the moment I drove into the service bay - clean area, and immediately greeted and told where to go and what amenities were available in the waiting area. My service advisor handled the More

by Sam21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately can’t remember