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Toyota of Wallingford - Service Center
Wallingford, CT
667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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667 Reviews of Toyota of Wallingford - Service Center
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January 30, 2020
Love the Service people I have been going to Toyota for years. When it comes to Bob Olson, I am always met with a big smile. He is a really nice guy and I actually look for I have been going to Toyota for years. When it comes to Bob Olson, I am always met with a big smile. He is a really nice guy and I actually look forward to when my car needs service, because I trust them and Bob so much. Amazing experience. More
by LCBell
Employees Worked With
Bob Olson
January 27, 2020
Eleven years of service and still happy with Toyota of Walli Great service in spite of difficult working conditions, due to huge construction project at dealership. Service reps were wonderful - courteous, knowl Great service in spite of difficult working conditions, due to huge construction project at dealership. Service reps were wonderful - courteous, knowledgeable, caring, and extremely helpful. Work was expertly performed in a timely manner. Happy with service all around More
by bigblackcougar
Employees Worked With
Bob Olson
January 19, 2020
Service rep was pleasant and efficient. Service was done in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to leave the car. However, once inside staff was great! More
by Loralargo7
January 18, 2020
Terrible customer service. Dishonest employees...I’m confident the service I came for was not actually performed. Dirty facility. Poor parking. Definitely don’t recommend. confident the service I came for was not actually performed. Dirty facility. Poor parking. Definitely don’t recommend. More
by craginj
Employees Worked With
I don’t know the employees names who supposedly worked on my car
January 11, 2020
Great service and staff Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed was routine maintenance. But I do have lifetime free oil change and battery replacement, and they've readily replaced 2 batteries since I've had the car, and many oil changes. Saved me a lot of money! They have always been fast, courteous and performed expert work. They have a pretty substantial 25 point inspection that gives you a really good heads up on any issues you do or may have. Like ANY dealer, their repairs are costlier than a private shop, but they also know their vehicles inside-out. I'll continue to use them and will likely buy my next car from them as they treated me right from the get-go and I got an excellent price. I highly recommend them. More
by Brock
Employees Worked With
Steve Zion Jr
January 06, 2020
Assuming it was due to the construction but I noticed that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assum that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assume it had to be driven through a muddy area. The service and staff were good as they always are. More
by Jgootman
December 29, 2019
Service advisor very courteous. Technician evaluated a potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within 1/2 hour. More
by Wgwatson
Employees Worked With
Bob Olson
December 26, 2019
great service I bought a used 2013 Highlander at toyota of wallingford, received a great deal and lifetime battery replacement & oil changes. Received a new battery I bought a used 2013 Highlander at toyota of wallingford, received a great deal and lifetime battery replacement & oil changes. Received a new battery this year no questions asked( can't beat it) More
by davnoyes06040
Employees Worked With
Alexia perez
December 19, 2019
One of best Toyota dealerships I’ve had the pleasure The sales staff ( Bob Blakeslee) and their service department namely Carla have been absolutely wonderful. Always a smile and most accommodating exper The sales staff ( Bob Blakeslee) and their service department namely Carla have been absolutely wonderful. Always a smile and most accommodating experience here at Toyota of Wallingford. I use to go to another Toyota dealership but decided to follow Bob since he’s always taken care of myself and my company. He is one of the most professional salesman I’ve dealt with. He genuinely cares and his reputation and his clients experience and satisfaction. It is without reservation that I rate Toyota of Wallingford top honors 5 out of 5 stars! More
by Kent
Employees Worked With
Carla Rodrigues , Robert Blakeslee
December 15, 2019
They are always helpful, friendly, patient and professional. This is my second Prius and I would not bring it anywhere else. Great service and great dealership. professional. This is my second Prius and I would not bring it anywhere else. Great service and great dealership. More
by Archs
Employees Worked With
Bob Olson
