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Toyota of Wallingford - Service Center
Wallingford, CT
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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643 Reviews of Toyota of Wallingford - Service Center
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January 11, 2020
Great service and staff Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed was routine maintenance. But I do have lifetime free oil change and battery replacement, and they've readily replaced 2 batteries since I've had the car, and many oil changes. Saved me a lot of money! They have always been fast, courteous and performed expert work. They have a pretty substantial 25 point inspection that gives you a really good heads up on any issues you do or may have. Like ANY dealer, their repairs are costlier than a private shop, but they also know their vehicles inside-out. I'll continue to use them and will likely buy my next car from them as they treated me right from the get-go and I got an excellent price. I highly recommend them. More
by Brock
Employees Worked With
Steve Zion Jr
January 06, 2020
Assuming it was due to the construction but I noticed that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assum that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assume it had to be driven through a muddy area. The service and staff were good as they always are. More
by Jgootman
December 29, 2019
Service advisor very courteous. Technician evaluated a potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within 1/2 hour. More
by Wgwatson
Employees Worked With
Bob Olson
December 26, 2019
great service I bought a used 2013 Highlander at toyota of wallingford, received a great deal and lifetime battery replacement & oil changes. Received a new battery I bought a used 2013 Highlander at toyota of wallingford, received a great deal and lifetime battery replacement & oil changes. Received a new battery this year no questions asked( can't beat it) More
by davnoyes06040
Employees Worked With
Alexia perez
December 19, 2019
One of best Toyota dealerships I’ve had the pleasure The sales staff ( Bob Blakeslee) and their service department namely Carla have been absolutely wonderful. Always a smile and most accommodating exper The sales staff ( Bob Blakeslee) and their service department namely Carla have been absolutely wonderful. Always a smile and most accommodating experience here at Toyota of Wallingford. I use to go to another Toyota dealership but decided to follow Bob since he’s always taken care of myself and my company. He is one of the most professional salesman I’ve dealt with. He genuinely cares and his reputation and his clients experience and satisfaction. It is without reservation that I rate Toyota of Wallingford top honors 5 out of 5 stars! More
by Kent
Employees Worked With
Carla Rodrigues , Robert Blakeslee
December 15, 2019
They are always helpful, friendly, patient and professional. This is my second Prius and I would not bring it anywhere else. Great service and great dealership. professional. This is my second Prius and I would not bring it anywhere else. Great service and great dealership. More
by Archs
Employees Worked With
Bob Olson
December 13, 2019
Oil Change Plus others Went in for an Oil Change and Came out with a $467.00 bill. Other stuff was recommended to be done. Yuk. time went fast. I know it had to be done but Went in for an Oil Change and Came out with a $467.00 bill. Other stuff was recommended to be done. Yuk. time went fast. I know it had to be done but it is a tough time while I'm out of work for a workers' comp surgery More
by kareng335
Employees Worked With
November 17, 2019
It’s hard to find a good dealership these days but this one’s right up there. I have been going there for 15 years and never had a reason to consider anywhere else. one’s right up there. I have been going there for 15 years and never had a reason to consider anywhere else. More
by ChopperChief
November 11, 2019
While I am normally pleased with the service, this time I was disappointed. It took 2 1/2 hours for an oil change and tire rotation. I made a 7AM appointment for prior to work and was told to allow 30-40 min was disappointed. It took 2 1/2 hours for an oil change and tire rotation. I made a 7AM appointment for prior to work and was told to allow 30-40 minutes. After over an hour, the car was returned to me without the oil change. They took it back telling me it would just take a few minutes. An hour later I was still waiting. More
by Kim
Employees Worked With
November 03, 2019
Always so nice and accommodating. Never feel pressured to do extra or unnecessary work like other places. And overjoyed when I got a phonecall the next day because the technician noticed that I was overcharg do extra or unnecessary work like other places. And overjoyed when I got a phonecall the next day because the technician noticed that I was overcharged for some of the service so I got a refund! More
by Rav4CD
Employees Worked With
Ash
