Toyota of Wallingford - Service Center

Great people to deal with. Whether it’s sales or service you can’t beat them! I’ve been a customer since it was Century Toyota. They are the best! you can’t beat them! I’ve been a customer since it was Century Toyota. They are the best! More

Service Review The service was good. I dropped my car off and was told it'd be about 2 1/2 hours and it was. I didn't get a real time for bringing in the car to be s The service was good. I dropped my car off and was told it'd be about 2 1/2 hours and it was. I didn't get a real time for bringing in the car to be serviced. At least I didn't think so. I was told between 8am-4pm which were the new hours due to the current situation. I was told once I dropped my keys off that I was supposed to bring it at 8:15am. I wasn't told how to drop off my car which was a little confusing. The dealership is being renovated, so the last few times I've had to bring the car around the side to the "new" service area. I guess when I went this time the person I was supposed to meet at an outside tent had stepped away. I had no way of knowing that was where I was supposed to go. I parked and walked to the service area which said employees only. A kind woman who was waiting for her car on a bench outside told me to go back in the front to the tent to drop off my keys. The guy at the tent was there when I got back. Maybe a sign on the table under the tent that says "Drop off keys here for service appointments" and maybe a sign that says "Be right back, please wait for help" would be helpful. More

Great dealership. The service department is excellent. Bob Olson is the best service advisor ever !! I've been getting my cars serviced here since around the time when they first opened the dealership. I Bob Olson is the best service advisor ever !! I've been getting my cars serviced here since around the time when they first opened the dealership. I wouldn't take my car anywhere else for service. I purchased my last car (RAV-4) here 17 years ago, and it's still going strong !! More

Service always excellent. I have always experienced great customer service at Toyota of Wallingford. Jeff was knowledgeable, friendly and efficient and I would recommend servic I have always experienced great customer service at Toyota of Wallingford. Jeff was knowledgeable, friendly and efficient and I would recommend service here to anyone who needs their vehicle serviced. More

Amazing people and service! Steve, Bill, Eric, Sohail and all the rest of the staff have been so great with every experience I’ve had there so far. Great place to buy and get services done! all the rest of the staff have been so great with every experience I’ve had there so far. Great place to buy and get services done! More

When I came in to the dealership it felt like that the service desk felt home to me. Very friendly and made my day. Love the atmosphere and and the team the service department has. service desk felt home to me. Very friendly and made my day. Love the atmosphere and and the team the service department has. More

Made everything convenient and easy when making appointment, explained all services being performed. They were able to correct a problem with the Bluetooth. Overall, a very easy time. appointment, explained all services being performed. They were able to correct a problem with the Bluetooth. Overall, a very easy time. More

excellent service Service was quick and I enjoyed talking with Sara at the front desk. Found a slice in my tire and was able to put a new one on that day!!!! Service was quick and I enjoyed talking with Sara at the front desk. Found a slice in my tire and was able to put a new one on that day!!!! More

As I write every time, everything and everyone were excellent. Problems, if any, are always handled in a timely manner and with the most expertise. excellent. Problems, if any, are always handled in a timely manner and with the most expertise. More

Coming Together at Wallingford Toyota Always feel that nearly all staff are customer-focused and that the value and quality we receive from the work done is excellent. Scheduling by phon Always feel that nearly all staff are customer-focused and that the value and quality we receive from the work done is excellent. Scheduling by phone is smooth and helpful. Courtesy pickup at my home by Jason, who was prompt, polite, and personable, in addition to a very safe driver, made the services end well. Looking forward to the construction being completed, to make the parking lot a safer place to drive and to park. More