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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
649 Reviews

649 Reviews of Toyota of Wallingford - Service Center

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April 06, 2021

Employees bend over backwards to make sure customer is satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership More

by kathleenallison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Olson
April 01, 2021

Brought car in for warranty issue to be corrected, women neglected to inform me that they needed access to back seat. She said if "you run right down and clean it out we can have the car ready this afterno More

by muffie555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Carofano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorraine
Apr 01, 2021 -

Toyota of Wallingford responded

Hi, I am really sorry you had a bad experience last time you came down, and we apologize that we did not inform you ahead of time to clear out the back seat. We would like an opportunity to make things right with you, can you please give our service manager Paul a call at (203)303-1078.

March 30, 2021

Appointments are available again to sit and wait for the car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you! More

by delucia525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Olson
March 28, 2021

We have always had great service since Toyota of Wallingford opened many years ago. They have done an excellent job with all three Toyota vehicles we bought from them over the years. Thank you. More

by Bob P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Olson
March 27, 2021

Looking forward to finished construction and service area. Much improved over last visit Great group of people to work with. Safety Android COVID protocols in place for staff and customers More

by Macurtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Olson
February 26, 2021

Our home town local dealer which we usually love . However my wife brought my truck in for service , which was supposedly all set up . Upon arivial that was not the case . The person keen nothing abou More

by Robbie0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
February 16, 2021

Been dealing with Bob Olsen for 35 years and is the #1 reason I’ve been a Toyota of Wallingford customer for so long! Also Rocco Esposito has been a pleasure to deal with! More

by Wit24
Recommend Dealer
Yes
Employees Worked With
Bob Olson
January 24, 2021

staff was friendly and knowledgeable. work was done before the stated time. always get great service whenever i bring my vehicle in to this location. More

by my camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
January 11, 2021

I have been dealing with them since 2001 and Elvin ha always taken care of me. Also , the service department is very good, despite the situation we are all in now. Was unable to visit since last Januar More

by edobosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Olson
January 10, 2021

The staff was very pleasant and informative. They answered my questions thoroughly. The work was completed in a reasonable amount of time. I would definitely recommend them to others. More

by Gramma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Olson
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