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Toyota of Wallingford - Service Center
Wallingford, CT
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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643 Reviews of Toyota of Wallingford - Service Center
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February 26, 2023
In general they are friendly and helpful, if not always timely. Getting a service appointment can take longer than it seems like it should. I had to bring my vehicle back after being serviced because the n timely. Getting a service appointment can take longer than it seems like it should. I had to bring my vehicle back after being serviced because the new transmission fluid was less than it was supposed to be and caused gear shifting issues. This was explained openly by the ever friendly and helpful Shannon. It appeared to be an honest mistake, but I'm not happy that I had to fit another service visit into my schedule. More
by Jim
Employees Worked With
Shannon McCallum
February 15, 2023
Great customer service from representatives in each department. Accommodations were met and greatly appreciated on that day. department. Accommodations were met and greatly appreciated on that day. More
by GPell
Employees Worked With
February 12, 2023
We three Toyotas: 2 Avalons and 1 Camry are in two locations. We trust Toyota to keep our cars running. They have done an excellent job!! Our oldest Toyota was traded in after 18 years and received locations. We trust Toyota to keep our cars running. They have done an excellent job!! Our oldest Toyota was traded in after 18 years and received an excellent trade-in value. This service visit was as normal: efficient, professional, and thorough. Who could ask for anything more. More
by cav
Employees Worked With
Shannon McCallum
February 11, 2023
Very professional work completed. I’m a happy customer that bought many Toyota’s from Wallingford Toytota… I’m a happy customer that bought many Toyota’s from Wallingford Toytota… More
by Sdichello
Employees Worked With
Other Employees :
Steve Zion Jr, Bob Olson, Shannon McCallum
February 11, 2023
Joanna (service rep) was fantastic! Extremely professional and informative, Joanna was very honest and keep me up to speed with what was needed for my vehicle. She was very personable a Extremely professional and informative, Joanna was very honest and keep me up to speed with what was needed for my vehicle. She was very personable and honest. Jason C. was the person that serviced my vehicle and did a phenomenal job. He was very clear and descriptive in his technician notes. And future recommendations I felt very confident and pleased with his knowledge. More
by Sin D
Employees Worked With
Joanna (Service Rep) and Jason C. (Technician)
