Toyota of Wallingford - Service Center

Good overall. Response back communication as to when the car will be ready could have been better. Response back communication as to when the car will be ready could have been better. More

Absolutely fabulous treatment while I was there for service five star Will return for more service as needed thank you very much service five star Will return for more service as needed thank you very much More

Beautiful dealership with people who really care about me and my car! Everyone was friendly and helpful and my car! Everyone was friendly and helpful More

Joanna was wonderful- great explanation and follow up. The Service Dept very organized and well run. The Service Dept very organized and well run. More

Excellent experience working with Mark. We came in for routine maintenance on our 2017 Highlander and walked out with our 2022 Highlander Ltd! Mark gave us straight answers to our few quest We came in for routine maintenance on our 2017 Highlander and walked out with our 2022 Highlander Ltd! Mark gave us straight answers to our few questions, making our decision easy and painless to purchase a beautiful upgraded vehicle! WOW Toyota of Wallingford was a pleasure from the start on our previous vehicle, and again on our 2nd one this time. We are customers for life and enjoyed seeing the same faces on the sales /service this visit and every visit. Can’t thank you enough for Everything, Mark, Dan, Steve, and all! God Bless you all 🙏🚙🎄 More

I went in to get my wipers replaced. When I called in the morning to see if I needed an appointment for that, Megan, my service advisor said I only needed to pull into the garage and som When I called in the morning to see if I needed an appointment for that, Megan, my service advisor said I only needed to pull into the garage and someone would come out and install them. Indeed, the parts guy came out and installed the wipers right away while I was in the car. When I went to start the car, it was dead. I couldn't believe it. How fortunate for me to have it die right where it would need to be to fix it! I went in to the service counter to tell Megan what happened. Despite not having an appointment and being fully booked, she said she would have the driver bring me home while she found someone to work on the car. It was ready in just a few hours. I love Toyota of Wallingford and Megan is proving to be a very good service advisor. In my eyes she had big shoes to fill as Bob was my advisor for 40 years! More

Waited during a routine maixtenance In their new and improved service waiting. In and out in about an hour. This is my 2nd car purchase with them and why I will continue to be a loyal customer. improved service waiting. In and out in about an hour. This is my 2nd car purchase with them and why I will continue to be a loyal customer. More

Toyota of Wallingford is an Excellent facility. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. All the service and repairs have been completed in a timely manner. More

They are usually really great. This past visit was for tire rotation. The multi point inspection didn’t pick up much except for the usual cabin air filter. THEY TOTALLY MISSED THE This past visit was for tire rotation. The multi point inspection didn’t pick up much except for the usual cabin air filter. THEY TOTALLY MISSED THE BULB NEEDING TO BE REPLACED IN THE HEADLIGHT! I forgot it was out and didn’t mention it to them. Now I have to wonder if they really do inspect anything. Also when I went to get in my car to leave, the driver side seat was reclined waaaay back and the mirror was askew. No one should have to adjust the seat that much to move the car from the garage or car wash out to the parking lot. More

The service was very professional and thorough, I also enjoyed an updated vestibule, nice stuff! enjoyed an updated vestibule, nice stuff! More