Toyota of Wallingford

We recently purchased a Toyota Camry from Toyota of Wallingford. While the purchase transaction did not go the way we expected, it was how the dealership handled the mistake that impressed us the most Wallingford. While the purchase transaction did not go the way we expected, it was how the dealership handled the mistake that impressed us the most. When we first went to the dealership, we traded in our Honda for a Toyota RAV4. We were sold on the fact that the car had dual side airbags. Upon taking delivery of the car and driving it home, I discovered that this model did not have side curtain air bags. At this point, I had already purchased the car and traded my Honda into the dealership. The next day, I was fearing the worst and went back to the dealership. I explained that the car did not have the features that the salesman described when I first test drove the car, but that I wanted to exchange this car for another. Without hesitation Steve Zion Jr, the used car sales manager, apologized for their mistake and took the RAV4 back. They even canceled the registration! After two more hours of checking out cars (The salesman even took a car of the lift in the garage to show us new inventory that just arrived)and test driving, we settled on a Toyota Camry. This car was perfect for us and had the safety features that we wanted. Between Steve, Nick Culver and Jeff Benham, we were treated just right and my wife and I could not be happier with our purchase. The way Toyota of Wallingford handled a mistake was what impressed me. Any dealer can say that they have good customer service, but Toyota of Wallingford went the extra mile and took care of me as a customer. Very nice job! The two salesmen were helpful, courteous, and spent extra time researching the answers to my questions. Thank you for our new Toyota! Carlos and Cristina from Wolcott More

I think Wallingford Toyota offers a competitive price with friendly service. I really liked being able to negotiate the purchase via the internet. In addition, their location is conveniently located. with friendly service. I really liked being able to negotiate the purchase via the internet. In addition, their location is conveniently located. While this is my first car purchased from this dealership, I have been a patron of the service department for years. More

After having a company car for many years, I was looking for a hassle free, easy process for getting a new car. Mike and the team at Toyota of Wallingford were great to work with and really made buying a c for a hassle free, easy process for getting a new car. Mike and the team at Toyota of Wallingford were great to work with and really made buying a car an extremely easy process! I look forward to my next purchase and sending lots of friends their way! More

John took me on a test drive of the Prius and was very knowledgable about the basic functions of the car. He was able to answer all my questions and went out of his way to insure that a new windshield be knowledgable about the basic functions of the car. He was able to answer all my questions and went out of his way to insure that a new windshield be installed as the old one was chipped. Thanks John, Rob Anderson More

i liked that the salesman was not pushy, & he worked with me to meet my needs. Jeff also found out the best options for me to make my purchase. i choose a toyota tundra 2010 & asked for certain accesories me to meet my needs. Jeff also found out the best options for me to make my purchase. i choose a toyota tundra 2010 & asked for certain accesories & Jeff & his manager Jay put in with the deal. I was happy More

We recently purchased a 2011 Avalon. Our experience at Toyota Of Wallingford was excellent. Jon Thorpe, our sales representative, was professional and accomodating. He continues to be available to answer Toyota Of Wallingford was excellent. Jon Thorpe, our sales representative, was professional and accomodating. He continues to be available to answer any questions. This is definitely a consumer friendly dealership! More

We recently purchased a 2011 Avalon from Toyota of Wallingford. Our experience there was excellent. Jon Thorpe, our sales representative, was professional and accomodating and continues to be availab Wallingford. Our experience there was excellent. Jon Thorpe, our sales representative, was professional and accomodating and continues to be available to answer questions. All staff, management through service, were helpful and customer oriented. More

I would recommend Toyota of Wallingford for a new car purchase. Jon Thorpe made the process easy and kept in touch with me throughout the process, covering in detail the likely delivery date, price, and purchase. Jon Thorpe made the process easy and kept in touch with me throughout the process, covering in detail the likely delivery date, price, and features of the car. Jon was very knowledgeable and friendly. I found him very easy to work with, not overly agressive as other dealers had been in the past. Toyota of Wallingford also made sure I was completely satisfied through follow-up correspondences after my purchase of a 2010 Siena. I also like that in addition to its lower price than its competitors, Toyota of Wallingford is providing me with oil changes for the car.If purchasing another Toyota I would look first to this dealership, and Mr. Thorpe. More

I have now purchased my 4th scion Xb - I have delt with almost everyone at that dealership and I have nothing but excellent things to say about all of them. Frank was fabulous today, and the owners Steve almost everyone at that dealership and I have nothing but excellent things to say about all of them. Frank was fabulous today, and the owners Steve Zion Sr and Jr are two of the most respectable guys you will ever find. From the parts department to service to sales, you could never ever go wrong going to this dealership and you will always get treated as a customer not a number. They dont force you to buy anything and aren't right on you when you arrive. They let you look at your own pace and dont put any pressure on you at all. I have and will always recomend this dealership to anyone and everyone! More

The whole experience of turning in and getting a new lease was very pleasant. Jon show a high level of customer service, great understanding of my needs and was very helpful in selecting a new car. He lease was very pleasant. Jon show a high level of customer service, great understanding of my needs and was very helpful in selecting a new car. He showed me different models and was able to describe important aspects of each. I would recommend him to other people. More