Toyota of Wallingford

I need to post an update to my previous comments abount that dealership, as we've been through a couple humps and bumps with service department. Fortunately, thanks to beautiful work of Karen we had everyt that dealership, as we've been through a couple humps and bumps with service department. Fortunately, thanks to beautiful work of Karen we had everything resolved. She calmly explained where the confusion came from, and performed all necessarry work on our truck. Thanks a million Karen - you're the best. More

Wallingford Toyota does not jack up the price of the Prius although a dealer closer to home does. There was no high pressure to buy, just information and honesty. We were told that it would be a 3-6 mon Prius although a dealer closer to home does. There was no high pressure to buy, just information and honesty. We were told that it would be a 3-6 months wait but our car came in within 2 months (maybe because we were willing to take the more expensive packages.) More

Wallingford Toyota DID finally fix the problem. I feel they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rot they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rotated. They needed to be replaced but the service department kept saying "they are fine" hard to believe a tire is fine when the inside tread is gone. If it wasn't for Ron Jackson fixing the situation I would never return. Still we had to waste more time in the waiting room when it should have been fixed right the first time. I am giving this dealership one more chance, but I am going to keep a closer eye on their work. Like I said before, my hat is off to Ron Jackson, he is a man that stands by his word. More

The sales folks were very helpful with my new car purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a good rate. The topper was when I was at a cell phone store trying to determine which phone was compatable with my new car's electronic features. I was provided with a website to reference. Something that simple was very much appreciated since it helped me select a phone that I knew would work properly with my new car, saving me time and trouble. Good service, friendly sales personnel, willingness to assist in many ways are the things that set Toyota of Wallingford apart from others... so thanks! More

My overall experience with Toyota of Wallingford was great. From the sales to finance to delivery everyone was top notch. I was also impressed that the person (Jay) that delivered the car spent the time great. From the sales to finance to delivery everyone was top notch. I was also impressed that the person (Jay) that delivered the car spent the time and effort to go over everything with me. Also Ron's follow up and service were second to none. More

I purchased a certified Toyota in May. My entire experience with the salesperson, Chuck, and his manager, was most positive in every regard. Everyone at the dealership was professional, courteous, experience with the salesperson, Chuck, and his manager, was most positive in every regard. Everyone at the dealership was professional, courteous, and attentive. Some follow-up details that I requested be attended to were quickly and efficiently handled without any cost to me. Perhaps the only thing I would recommend could use some improvement would be the detailing. My father's business was a new car dealership so I am particularly astute about the cleanliness of a car, new or used. I detailed the car myself and found that the exterior was not cleaned or waxed well at all. Nonetheless, I am very pleased with my car and the people at Wallingford Toyota. I would definitely recommend them to anyone. They are worth the visit. More

I have bought my last 4 cars at Toyota. They have great service and wonderful sales people. They are very helpful and courteous. They told me I had a 4-6 month wait on my Prius but I was pleasantly surpris service and wonderful sales people. They are very helpful and courteous. They told me I had a 4-6 month wait on my Prius but I was pleasantly surprised when I got my car within a month. They were very accommodating and had it ready when I was ready to pick it up. I wasn't at the dealership a long time when I picked it up. I filled out whatever papers that needed to be filled out and I was on my way. It looked beautiful and had a full tank of gas ready to go. Michael Cote took the time with me to show me how the GPS worked and also set up my Blue Tooth phone. I stop in now and again for my free car wash and they always get me in and out as quickly as possible. They always take the time to answer any questions I might have. More

I drove right by another Toyota dealership not more than 5 miles from my home because I was so impressed with Toyota of Wallingford from the very first internet contact. This dealership has so far done eve 5 miles from my home because I was so impressed with Toyota of Wallingford from the very first internet contact. This dealership has so far done everything superbly. I have already recommended this dealership to any number of people, and will continue to do so. More

I purchased a Hoghlander from this dealer while I was still living in England. They were keen to work with me even though I could not meet them in person. Great communication paved the way to a pleasurea still living in England. They were keen to work with me even though I could not meet them in person. Great communication paved the way to a pleasureable purchase. Once I arrived at the dealership after moving from England, everything was in place to complete the purchase and drive the vehicle off the lot. Excellent service all around! More