Toyota of Wallingford

It is with GREAT PRIDE and PLEASURE that my wife and myself write this review. We have purchased many vehicles throught the years, and never were we treated more fairley and friendly and like FAMILY th myself write this review. We have purchased many vehicles throught the years, and never were we treated more fairley and friendly and like FAMILY then by TOYOTA OF WALLINGFORD!!!!!! We would also like to mention that the service is outstanding!!!! We would like to SPOTLIGHT two of the SHINING STARS that TOYOTA should be PROUD to call their own..... Owner Steve Zion and Diane Roberts. Who keep us coming back TIME AND TIME AGAIN!!!!! THANK YOU for everything that Toyota of Wallingford has done for us and our family through the years. Big John & Phyllis More

This is my first review for any commercial product/service in my life. yes, I was very impressed by this dealership and strongly recommend them to everyone. I just moved to Connecticut beca product/service in my life. yes, I was very impressed by this dealership and strongly recommend them to everyone. I just moved to Connecticut because of my new job and needed to buy a car in very short time to commute. I am an young female and went to this dealership by myself. It may sound crazy even though I purchased Scion XD model(has Pure Price system and no negotiation for the price). However, I had no choice since I really needed a car and all my friends are far away from me. Before going, I searched this site and had some information about dealership in area. I called a few dealershiop and dropped by another(closer one) before I went to this dealer. It was truly unpresure experience. Then, I went to this dealership. First thing I need to mention is there are other female customers coming alone. It was really uncommon scene. Second, they are exceptionally kind as well as professional. No push. Before I entered the dealership, I thought "okay. just try one more time. if they push, I'll leave right away" It did not happen. Third, they made it really quick. Quick estimate and quick processing. I picked up my car the very next day. How luck I was cheking this site before my car-shopping. I am a person relying on internet for many things and now, even more trust the power of internet. If you check this review and go this dealership, do not forget to mention you saw their positive review online. They will give you even a lot better service - as I have had. Believe all of these reviews and go to this dealership if you are in area. (Actually, it took more than an hour for me to drive there from the place I live. but I am really satisfied with my decision) More

ANOTHER pleasant experience with Toyota of Wallingford. Ron Jackson arranged the details of our fifth ( at least ) vehicle from this dealership. He was most courteous, pleasant and waited patiently while w Ron Jackson arranged the details of our fifth ( at least ) vehicle from this dealership. He was most courteous, pleasant and waited patiently while we cruised Route 5 thoroughly checking out the competition, returning with comments and questions. Obviously we return for many reasons - Ron, the great service department, and those warm smiles and greetings from Diane Roberts! We'll be back. Bob and Judie More

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I had a great experience buying my certified, pre-owned Toyota Camry. The salespeople were very outgoing and helpful. The car has run beautifully since I bought it two weeks ago and I am very happy with it Toyota Camry. The salespeople were very outgoing and helpful. The car has run beautifully since I bought it two weeks ago and I am very happy with it. It was scrupulously clean and the engine runs like a new car, although it is six years old. The mileage was relatively low which accounts for the price, but it's worth every penny! The only problem was the VIN etching wasn't done. But, I have been assured that it will be as soon as possible. Overall, it was a very positive experience. Mary Thompson More

Very easy process through the internet department--didn't have to sit in the showroom while a salesperson confirred with his boss. everything was negotiated and done with by the time I showed up to test driv have to sit in the showroom while a salesperson confirred with his boss. everything was negotiated and done with by the time I showed up to test drive. All I had left was to sign the paperwork. More

I need to post an update to my previous comments abount that dealership, as we've been through a couple humps and bumps with service department. Fortunately, thanks to beautiful work of Karen we had everyt that dealership, as we've been through a couple humps and bumps with service department. Fortunately, thanks to beautiful work of Karen we had everything resolved. She calmly explained where the confusion came from, and performed all necessarry work on our truck. Thanks a million Karen - you're the best. More

Wallingford Toyota does not jack up the price of the Prius although a dealer closer to home does. There was no high pressure to buy, just information and honesty. We were told that it would be a 3-6 mon Prius although a dealer closer to home does. There was no high pressure to buy, just information and honesty. We were told that it would be a 3-6 months wait but our car came in within 2 months (maybe because we were willing to take the more expensive packages.) More

Wallingford Toyota DID finally fix the problem. I feel they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rot they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rotated. They needed to be replaced but the service department kept saying "they are fine" hard to believe a tire is fine when the inside tread is gone. If it wasn't for Ron Jackson fixing the situation I would never return. Still we had to waste more time in the waiting room when it should have been fixed right the first time. I am giving this dealership one more chance, but I am going to keep a closer eye on their work. Like I said before, my hat is off to Ron Jackson, he is a man that stands by his word. More

The sales folks were very helpful with my new car purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a good rate. The topper was when I was at a cell phone store trying to determine which phone was compatable with my new car's electronic features. I was provided with a website to reference. Something that simple was very much appreciated since it helped me select a phone that I knew would work properly with my new car, saving me time and trouble. Good service, friendly sales personnel, willingness to assist in many ways are the things that set Toyota of Wallingford apart from others... so thanks! More