Toyota of Wallingford

My Toyota experience is always exceptional. I am never pressured, hassled or talked into buying features that I don't really need. Elvin Witcher always makes me feel like family. This is my 5th Toyota s pressured, hassled or talked into buying features that I don't really need. Elvin Witcher always makes me feel like family. This is my 5th Toyota so far. When it's time to buy my teenage son a car, I'll be coming back to see Elvin! More

After visiting and shopping for a Toyota Prius at 4 local dealers I ended up at Toyota of Wallingford expecting the same stressful experience of all the others, but NOT SO...these were true gentlemen strivin dealers I ended up at Toyota of Wallingford expecting the same stressful experience of all the others, but NOT SO...these were true gentlemen striving to give the best deal possible to the customer. They were engaging, extremely friendly and very determined to make what is normally a volley of caddy bantering a respectful, informative, pleasant transaction that truly went way beyond my expectations. Thanks to all for getting me in the car I wanted at an affordable price...I will be a return customer. More

I walked in to check out a new car and was very scared. This was my major purchase on my own since the death of my husband in 2008. Elvin approached me and reassured me by saying we will make this painles This was my major purchase on my own since the death of my husband in 2008. Elvin approached me and reassured me by saying we will make this painless! Elvin asked what can I do for you and I asked to see a Toyota Rav 4. Other VNA nurses had said it was a great car for winter driving to patients' homes. When he asked what color I wanted, I was afraid to pick a color , but He picked out the best blue color for me. Perhaps, he realized that my trade in car was blue. My Rav 4, has all the needed features without extra's that I don't need. Elvin understands what an older customer is looking for and gave expert sales service with a touch of compassion. Thank you Toyota of WLFD. Sincerely yours, Connie Laskowski More

My husband and i bought out the lease on our 2006 4-runner and bought a new 2011 4-runner because we both really enjoy the 4-runner, but we went back to toyota of wallingford because of the service t 4-runner and bought a new 2011 4-runner because we both really enjoy the 4-runner, but we went back to toyota of wallingford because of the service they have provided to us over the past 5 years. Frank was the salesman whom we worked with and he was very patient/helpful in helping us figure out how we could buy out a lease and buy a new car with a set amount of money. We did not want to lease again and frank checked with the finance dept to find out how much the buyout on our lease was and that helped us decide how much to put down on our new car. Frank spent several hours working with my husband and myself until we were satisfied with the cost of both cars, at all times Frank was friendly/patient/honest with us. John was also quite helpful in going over our finances and helping us understand the paperwork especially with the lease we bought out. I recommend toyota of wallingford,ct to all friends and coworkers. thanks, katie &james More

Toyota of Wallingford was the first Toyota dealership that my wife and I visited in our search for a new Toyota. We found the sales people busy with customers, necessitating us to wait awhile to meet wi that my wife and I visited in our search for a new Toyota. We found the sales people busy with customers, necessitating us to wait awhile to meet with a salesperson, which we did not mind. As soon as he had finished attending to the customer(s) that preceded us, we were greeted by a friendly salesperson, Nick Culver. I explained to Nick that we were just beginning our quest and wanted to gather as much information as possible. We found Nick very accomodating in every way. He was an excellent listener! He wanted to learn what we were looking for in a vechicle, what our needs, taste and budget were. He did not have a personal agenda that he was trying to execute. He understood that we would be totally turned-off and driven away by the typical "pushy salesmanship." Nick answered all our questions. If there was anything he couldn't answer, he immediately found the answer. Nick provided us with all the brochures for the models we were considering. My wife, who nwould be the driver of the new vechicle, was offered the opportunity to test drive on e or more of the vechicles. Nick was there to try to find the car that met asll of our needs. Nick gave us some price quotes for the models we were considering. I promised Nick that we would return after pricing a few other dealerships and give him an opportunity to beat our best offer. This promise was made because we found Nick to be very honest,sincere and very professional. Nick and I kept in communication all through the shopping. Yet, i never felt pressured or being high-pressured by Nick. In the end, we found Nick's deal from Toyota from Toyota of Wallingford to be our best deal. We happily purchased a new 2010 Yarus. I would highly recommend Nick Culver of Toyota to anyone interested in purchasing a new or used Toyota. More

Excellent experience. Honest, reliable sales persons. Excellent perks included with the purchase and the vehicle is exactly as promised...no hidden fees or suprises. I would highly recommend this dealers Excellent perks included with the purchase and the vehicle is exactly as promised...no hidden fees or suprises. I would highly recommend this dealership to anyone. The new vehicle was ready as promised in mint condition with a full tank of gas. More

We were treated very professionally and courteously from beginning to end and continuing through to the end of the transaction when we came back to have the bluetooth and mudflaps put on. Dave answer all beginning to end and continuing through to the end of the transaction when we came back to have the bluetooth and mudflaps put on. Dave answer all my questions and even came in on his day off since I had changed my mind. Normally I have my husband handle the car buying since I never found it to be a pleasant experience I would rather go to dentist then buy car but Dave and the staff at Wallingford Toyota changed my mind and made it a pleasure.We were treated well by Dave and appreciated the that when we came in to do the paperwork the finance manager was very efficient got us out quickly. The integrity of the people we dealt with was very apparent.This was the smoothest transaction I have ever done when purchasing a new car. I would reccomend this dealer to anybody who wants the best price, and best transaction. David Goduti is the best saleperson I have ever dealt with not pushy and very knowledgeable. Thanks again. Cindy S More

I was very pleased by the service I received at Wallingford Toyota. The staff is very friendy and polite. My sales associate Mike Cote was extremely helpful. He took the time to answear any questi Wallingford Toyota. The staff is very friendy and polite. My sales associate Mike Cote was extremely helpful. He took the time to answear any question I had ,if all dealerhsips had a car salesmen as patient as him . I would deffinatley purchase another car from this dealer ship in the near future. Sincerily , Kimberly J Downing More

My expectation for buying a car is always "here comes the stress". Not so at this dealership. It was surprisingly stress free. They were friendly, helpful and knew their business. The facilities were nic stress". Not so at this dealership. It was surprisingly stress free. They were friendly, helpful and knew their business. The facilities were nicely kept and clean and like the all around assistance. There are 2 items I feel a little pushy about the experience. Both have nothing to do with the dealership but Toyota's review. 1. The phone call after from Toyota on a survey about my experience. The assumption that taping phone calls is a given right on your part. Either be taped or do not take the survey. Sorry chose the later. 2. This review. 250 characters or more? Common on! Am I writing a college essay! Pushy! That's all - I'll still give Toyota a thumbs up. More

I've recently went in for my 25k mile service on my 2009 Rav4. In the past I've never had a problem with their service dept but on this visit I have to say I am disappointed in their quality control. An oil Rav4. In the past I've never had a problem with their service dept but on this visit I have to say I am disappointed in their quality control. An oil change was performed but someone left the old oil change tag on the windshield, I had to check the invoice to make sure they did the oil change. There is no excuse for the tag not to be changed. Then 2-3 weeks later my low tire pressure warning light comes on. It was a simple fix of putting air in my tires and I did keep a close eye on the pressure for the next few days in case I did have a slow leak. I did discovered my spare (also in the loop for checking pressure which is a great feature to have)was at 20 lbs and also my 2 rear tires were slightly above 22-23lbs, and a front was at 29lbs. Are they not checking tire pressure anymore during a service? I understand that with a change in temperature that tire pressures can change slightly, but I find it hard to believe my light warning light will turn on just 3 weeks after a major service unless they did not check the tires. I usually request a tire rotation but I think I'll start marking my tires with chalk from now on to see if they are really doing it. I originally chose Wallingford Toyota based on quality and reputation, but I'm concerned that they are slipping in the quality dept. On a minor note, I make my appointments for Saturday morning and prefer to drop my car off the night before, but this time it wasn't ready until after 3:30pm that day! Come on guys, considering the shortcuts you've taken I would expect my car to be finished by lunch. More