Toyota of Wallingford

Very very high quality organization that seems to have the right (and rare) ethics behaviors that is usually so sorely missing. Polite efficient and honest. Got a fair deal on the new car, the trade, et the right (and rare) ethics behaviors that is usually so sorely missing. Polite efficient and honest. Got a fair deal on the new car, the trade, etc. Sam Gettings, internet sales associate, was the bomb. On her game, responsive, polite, straightforward, dedicated to finding the right vehicle and an all around pleasure to deal with. I started this process in Rockland County, NY and got such a bad taste from the local dealer so quickly that I elected to drive 60 miles to work with Toyota of Wallingford. They earned my business and I would do it again. More

Eric was very good to work with. He went out of his way to make us feel comfortable and to get us the car we wanted. Overall, I was pleased with the whole experience. to make us feel comfortable and to get us the car we wanted. Overall, I was pleased with the whole experience. More

I was very satisfied with Toyota of Wallingford. They were very friendly and informative. Bill DiChello and Gloria Fernandez helped me purchase my new 2012 Toyota Camry SE. Bill helped me with the purcha were very friendly and informative. Bill DiChello and Gloria Fernandez helped me purchase my new 2012 Toyota Camry SE. Bill helped me with the purchase of my new car and gave me a great deal. He explained about and answered all questions about my new vehicle, which led to my purchase. He gave me a break down of all the options, and was very knowledgeable about the car. He was very friendly, helpful, personable and honest. Gloria helped me with the financing and contract part of my purchase. She was very knowledgeable, and explained all aspects of the contract, down to every detail, that I had questions about. She also explained in great detail about the financing options, such as GAP insurance and a maintenance plan, which I purchased due to the fact I had all the information about each one. She was very friendly, helpful, personable and honest also. Everyone that also worked their were very nice, and the atmosphere in the dealership was very personable and friendly. They also have lifetime oil changes with the purchase of their cars. When in their service department it had a nice lounge and was kid friendly with a play area, so I am looking forward to my first service oil change. Overall I was very satisfied and pleased with my new car purchase. And Bill and Gloria made my purchase experience pleasurable, where I was anxious when first thinking about buying a new car. I am going to absolutely recommend them to family and friends, and will also be buying a used vehicle for my son in early spring. More

from soup to nuts, the new car leasing process was thorough and professional. the staff @ wallingford toyota, specifically, Dan Roberts, were friendly and helpful. Dan took the time to go through eve thorough and professional. the staff @ wallingford toyota, specifically, Dan Roberts, were friendly and helpful. Dan took the time to go through every detail and feature of my new car so I would drive off the lot well versed in as many aspects of the car as possible. he was instrumental in orchestrating the final deal; a price i am satisfied with and happy to pay. i highly recommend Toyota of Wallingford - this is the 2nd car i've purchased from them and i have every intention of returning to Toyota of Wallingford for all services vehicle related. keep up the great work!!! thanks for making what's normally a dry and boring process a fun and easy process. More

I was looking for a car on the internet and I came across Toyota of Wallingford. I made an appointment with Dan Roberts to see a car I really liked for my daughter. I went with my husband and daughter but wh Toyota of Wallingford. I made an appointment with Dan Roberts to see a car I really liked for my daughter. I went with my husband and daughter but when we got to the dealer, everything changed for the better because we ended up buying a better car: 09 Camry. Dan was very courteous and he made us feel like family. We felt the same way with Gloria Fernandez. She was very nice and helpful with everything; she even helped us get a low interest rate with the Finance Director Sohail Butt who was also a very nice guy. I love all three of them. I would really really recommend this dealer to anyone. This is the first time I could say the whole deal went through smoothly with no hidden fees, surprises of any kind, or pressure from any body. To the dealer I would give you this advice: Put Gloria on the Spanish channel "Univision" to bring more buyers because she has her way with words. I have seen Gloria on TeleMundo as well. I would definitely buy another car from Toyota of Wallingford. Thank You so very much much Dan, Gloria, and Sohail! -Martha, Luis, and Jackie More

Mike was extremely professional and easy to deal with. I have already recommended him to friends and will continue to do so. My overall experience with the dealership was very positive. I had some confusi have already recommended him to friends and will continue to do so. My overall experience with the dealership was very positive. I had some confusion about the numbers with Gloria but I believe it was on my part and everything was straightened out without any conflicts. Both Steve's are great to deal with also I was there the Wednesday before Thanksgiving and did not return until the day after; when I walked in the door he remember my name it is the little things that make people remember such a positive and professional place. More

We were very pleased with every aspect of buying our new Toyota Camry. Everyone we had to deal at the dealership was friendly and helpful. Toyota Camry. Everyone we had to deal at the dealership was friendly and helpful. More

From start to finish this was the best car buying experience I've ever had. Bill was very friendly & made the waiting time,necessary as my husband needed to return to our home to get the car we were experience I've ever had. Bill was very friendly & made the waiting time,necessary as my husband needed to return to our home to get the car we were trading in, less stressful. Gloria made, what is usually a tedious process of filing out paperwork, a very enjoyable process. They both have the type of personality that puts the customer at ease. I plan on having my daughter look for her first car at this dealership. In the prices of looking for a car for ourselves we feel that we have found a perfect starter car for her. They were both helpful about giving us suggestions about how she could use buying her first car to help her establish her credit. More

Elvin Witcher made our visit to lease a real pleasure. His knowledge of the vehicle that we wanted was very good. My wife and I were very pleased with how our experience with the whole staff at WOW was h His knowledge of the vehicle that we wanted was very good. My wife and I were very pleased with how our experience with the whole staff at WOW was handled. With much pleasure, we will certainly enjoy this new Rav4 as much as we did last one that we turned in. We have always enjoyed our visits to this dealership for the friendliness and professional way your employees greet everyone. Thank You!! More

Not only did they sell me a new truck with some three four scratches in it, but when I brought it back 30 min.s after I left, Elvin tells me well it's not that bad. So the manger Vic told me he will get four scratches in it, but when I brought it back 30 min.s after I left, Elvin tells me well it's not that bad. So the manger Vic told me he will get me a new gas door ( that's where 70% of the scratches were ) and also throw in a new tool box for the back of the truck, which he did, but I was told they ordered it and was dropping it off for the install, however I filled my gas tank up and reset my odometer before going there... I came back to pick up my truck and more than a quarter tank of gas is missing ( which means to me they beat the hell out of it ) and there is 71 more miles on my new truck !! I got in my new truck and the radio was on full blast, there more miles on it, and used my gas !! I was so mad I went in to ask why they drove it and I was assured no one drove my truck off the lot and only after I confronted them with the odometer, and gas they finally admitted having to use it to go pick up the box cause they couldn't get it shipped... B.S. !! Long story short I was promised to have a new gas door installed and still haven't, can't even get a call back !?!? I've now owed my truck 5 months and when I do call it's seems the person I'm looking for isn't in.... Or is on another call and will call me back... In case there reading this, I'm still waiting to hear back from you ! JUST A OVER ALL BAD EXPERIENCE WITH WALLINGFORD TOYOTA- AFTER YOU SIGN THE PAPERS IT'S ON TO THE NEXT SUCKER !! AND THIS IS TRULY HOW I FEEL ABOUT THIS DEALERSHIP !! More