Toyota of Wallingford

I originally went to the Toyota dealership in Milford and had an awful experience. I was referred to visit the Wallingford dealership because they are known for their excellent service and I was not dissapoi had an awful experience. I was referred to visit the Wallingford dealership because they are known for their excellent service and I was not dissapointed! I was helped by Dan Roberts and he was exceptional. I had spoken to his boss, who I cannot remember the name of to tag in this, but he was very kind as well, had informed Dan of my car of interest and Dan had it pulled up and ready for me. He was Funny, attentive, very knowledgeable and very reassuring that my choice wasn't going to be met with dissapointment. Upon the walk around of my vehicle, I noticed the car had scratches on it, and Dan personally made sure that it was taken care of along with other things I wanted addressed, he took care of it without hesitation. I would recommend anyone who goes to this dealership to request him. Gloria had helped me with my financing, answered all of my questions thoroughly and patiently. She made herself approachable and very easy to talk to, which was a nice change considering it seems like normally when you meet people who work in financing are miserable. But she is a very happy person. The only put off issue I had with my experience was with this man named Frank who is not the same man listed above, he is supposedly the head sales associate. I had never met him before and he approached me with such a rude attitude and honestly spoke out of turn to me. When I turned to him for an explanation for his tone he shook me off. He then began to speak to Dan in such a deragatory, condesending manner that I did not appreciate. I honestly do not know how he works in sales and it seemed that by the scene that he made for quite a while, that no one in the building seemed surprised by his behavor and kind of just shook it up to thats just how he is. If I ever need any help with my vehicle in the future and I walk in and that man is the only one there, I will just wait until anyone else is available. Other than that, I will make sure to recommend this dealership to anyone. :) More

We had a great experience at Toyota of Wallingford. We will recommend this dealer to our friends. The Camry is a great car at a great price. will recommend this dealer to our friends. The Camry is a great car at a great price. More

First experience buying a car from a dealer. Jack and Gloria very friendly, Jack help me to get the right car for my family and very good prices A++ Gloria very friendly, Jack help me to get the right car for my family and very good prices A++ More

Great Staff! Excellent work and great attitude towards the customer. I have bought other vehicules in the past (Toyota) from other places and Wallingford Toyota has been the BEST overall by far!! Specia the customer. I have bought other vehicules in the past (Toyota) from other places and Wallingford Toyota has been the BEST overall by far!! Special thanks to Evan, Stew, Sohail and Gloria! Sincerely, Marcos Rodriguez More

Evan is by far the best sales person ever! I needed my car washed cause it got covered in bird poop and he went out of his way and washed my car for me. He has been nothing but great to me when it comes t car washed cause it got covered in bird poop and he went out of his way and washed my car for me. He has been nothing but great to me when it comes to helping me with silly little things like that. More

This our third purchase from this dealership and we are completely satisfied. Everyone we dealt with was friendly and very accommodating. The whole process from shopping to finalizing the sale went smoothl completely satisfied. Everyone we dealt with was friendly and very accommodating. The whole process from shopping to finalizing the sale went smoothly with no hassles. I would highly recommend this team. More

My Experience at Toyota of Wallingford has been excellent, due to the Great customer service rendered to me and my Family. Elvin is a wonderful gentlemen and Outstanding professional in his service excellent, due to the Great customer service rendered to me and my Family. Elvin is a wonderful gentlemen and Outstanding professional in his service and very patient. This is my second time coming to Toyota of Wallingford. I went pass Toyota of Hartford and Manchester to see Elvin even though I l live in Hartford because I knew I could trust his southern polite manners and wonderful servive. Gloria Fernandez is an excellent Financial Representative. I let her know that I was on a strict budget and she was very attentive to my needs as a customer. Gloria was very helpful in working with me to place my payments on the computer and recommended the best warantie for my new Toyota Corrolla. My nine year old son even gave Gloria a complement telling her that she is a nice Lady. Gloria had a nice warm smile in return to my Family that made us feel very comfortable and we knew we were in good hands. I would most certainly recommend Toyota of Wallingford to my Family and Friends and I'll be back for my free oil change, carwash ! Thank You, Paula Eastwood More

Toyota of Wallingford provided us excellent service on the purchase of our new Rav4. Bill Dichello is an excellent salesman and was able to answer multiple questions about the car and work with me to get the purchase of our new Rav4. Bill Dichello is an excellent salesman and was able to answer multiple questions about the car and work with me to get a good deal. When completing the financing Paul Solomon was great and answered all of our questions about each line item that we had questions on. Great experience! More

My husband and I went to a couple of dealerships prior to Toyota and Scion of Wallingford. This was by far the best customer service we ever experienced. Mike Bush was extremely patient with us answered al Toyota and Scion of Wallingford. This was by far the best customer service we ever experienced. Mike Bush was extremely patient with us answered all our questions. He was very easy to work with. We then met with Paul Solomon in Finance who made the transaction seemless. This was the BEST experience we ever had! I would recommend this dealership to anyone giving them 5 stars. Thank You! More

my husband and i had a great experience with your sales consultant Dan Roberts and your finance manager Gloria Ferandez and also who helped us was sohail Butt they all did wonders for us and their persona consultant Dan Roberts and your finance manager Gloria Ferandez and also who helped us was sohail Butt they all did wonders for us and their personality alone made us very comfortable and at ease, they were very professional as well as friendly, i would recommend toyota of walllingford to all my friends, thankyou More