Toyota of Wallingford
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I would not recommend this dealership. While the I would not recommend this dealership. While the people who helped me were pleasant and friendly, after I had decided to buy from a different deale I would not recommend this dealership. While the people who helped me were pleasant and friendly, after I had decided to buy from a different dealership they would not stop contacting me. After 3 weeks, I was still receiving emails from them. I did not expect to receive that from a car dealership, even if I chose not to buy from them. After one final email attempt, I did receive a nice message from Ron Jackson who was kind in dealing with this situation. More
Our sales person Leo was very friendly and easy to work with on our car purchase. Overall transaction was pleasant and we were on our way in a new car. with on our car purchase. Overall transaction was pleasant and we were on our way in a new car. More
I purchased my 2009 Scion XD from Toyota of Wallingford back in 2008 and since then have always had them for all service/check ups. I have to drive up there from Stamford every time but am willingly doing back in 2008 and since then have always had them for all service/check ups. I have to drive up there from Stamford every time but am willingly doing so instead of taking any risk trying unknown others. They are extremely friendly as well as professional and absolutely worth spending my 2 hours for a round trip. For example, in my most recent experience with them, there was an accident on the way and I had to miss my original appointment and called them to reschedule, but Karen squeezed me in the afternoon on same day. I was lucky there was a room for the day but it was impossible if Karen had not actively helped me. After service was done, Jon explained very nicely and kindly what was done and what else needed for next steps. This is just one example - I have always had a great experience with them and trust whatever they do. Every single person in the service center truly is the best in class. Last but not least, this is my first review on any dealers and I even registered for this site only to upload my review for Toyota of Wallingford. More
Mike was great in helping me buy a new "used" car, he made the process easy and I am greatful to him. I love my new car. I will refer everyone I know to to him in the future. (I have to say tha car, he made the process easy and I am greatful to him. I love my new car. I will refer everyone I know to to him in the future. (I have to say thank you to Lori who put me in touch with Mike as well). Thanks for the GREAT experience Mike. More
This is a fabulous dealership! They were all extremely friendly and accomodating. I highly recommend purchasing a car from this dealer. Gloria was extremely helpful in explaining my payment options and friendly and accomodating. I highly recommend purchasing a car from this dealer. Gloria was extremely helpful in explaining my payment options and leasing options. Sahail was amazing. Bill took me on two test drives to let me decide which car I really wanted and Jeff worked with my financial situation. All were very helpful. I actually had fun while buying a car which could be stressful but this team made the stress disappear. More
We had been looking for a new car for months and were not satified with either the price or the customer service at other dealeships . One sunday after one of our many disapointing searches, we came across satified with either the price or the customer service at other dealeships . One sunday after one of our many disapointing searches, we came across this dealership and went in expecting to be disapointed yet again. Thankfully we came across Leo who made us feel welcome from the start and who listen to exacly what we wanted and found us the car of our dream. He was like the answer to our prayers! We were suprised at just how hard he worked at getting us exacly what we had asked for even when other places made it seem like it was vitually impossible to get what we wanted. we are greatful to have found someone who had the patience and knowledge to answer all our questions and clear any doubts we had . Then we met Gloria who was wonderful from the start her warm and outspoken personality and made us feel at home and confident about our purchase she was very detailed in every aspect of our loan process and made it very easy to understand our options i could not have asked for a better team. Thanks to Jeff we were able to get a loan to get the car we were looking for and never thought we would be able to get. Thank you to all of you for all the hard work you did. We can't thank you enough! You made our car buying experience unlike any other!!!!!!!!!!!!!! More
When I walk through the door Leo greeted me right away when I told him how bad my credit was he didn't say we wouldn't be able to help me he said we will find a car for you it didn't matter that my credit when I told him how bad my credit was he didn't say we wouldn't be able to help me he said we will find a car for you it didn't matter that my credit was bad he treated it like it was great. After Leo did his part he took me to meet with Sohail who worked my finance part they were looking for me to put down $1500 I told him I have no money and I was not going to borrow from anyone then he called the bank due to the car having over 62,000 miles the most years I could get for a loan is 48months I told him I can't pay $388/mo and I thanked him for everything he did to try to help me but it didn't stop there they were determined to help me get a car then Gloria called me and explained the lowest payment she can give me is $339/mo and I would have to pay biweekly and she also explained on how to rebuild my credit I was grateful for what the all did. Jeff worked so that a loan could be established. I was very happy because with my bad credit I was able to get a loan in my name without a co-signer now I can rebuild my credit thanks to these four individuals. Thank You, Terra More
I have purchased two cars from Toyota of Wallingford, and have had them serviced there since first dealing with them six years. The staff has always been courteous and cooperative, and I have never had any have had them serviced there since first dealing with them six years. The staff has always been courteous and cooperative, and I have never had any problems with the work that was done. I can even get my daughter to willingly take the car(s) in for their maintenance appointments, as long as they're on "manicure Monday mornings" -- yep, free manicures while you wait! Highly recommended. More
Katey is an absolute benefit and pleasure for Toyota of Wallingford. She is supremely friendly, understanding and accomidating. I witnessed her talk a customer "off the ledge" for a recall on her vehicle! Wallingford. She is supremely friendly, understanding and accomidating. I witnessed her talk a customer "off the ledge" for a recall on her vehicle! It was a simple recall that had nothing to do with safety but was unruly anyway. Katey talked with her and before that woman left she was apologizing to Katey! Katey humbley said, " that's ok, no problem, I understand your frustration" and still when someone like myself shows up...( that is not unruly and understands we all have a job to do and sometimes your job is not that fun). She immediately switches gears and has a smile and a clever response for my less than hilarious ice breaking antidote. In today's economy, employees...better yet....people like Katey should be applauded and rewarded for her dedication! More
I had some type of black holes hanging from my car on the right hand side under th tire. I was driving down Colony Rd in Wallingford, CT when I seen a toyota dealer ship and said to myself,let me see if the right hand side under th tire. I was driving down Colony Rd in Wallingford, CT when I seen a toyota dealer ship and said to myself,let me see if they can help me . Bob and Irvin was GREAT,I could not tell them what was hanging nor could I tell them what I hit, I don't remember hitting anything, well Bob being the GREAT (funny) guy that he is , say to make me feel better that's what happend here at toyota parts just fall down on your car (I LOVE HIM) he also said if my husband come by , he would not tell my husband he seen me (SMILE).Anyway to make a long story short, Bob and Irvin are GREAT and as long as you have the two of them working for you , you will always have WONDERFULL RATERING . I go to the dealership in New Haven/Woodbridgewhich which they are wonderful too, but it good to know I can get the same services right here by my job in Wallingford. THANKS AGAIN GUY, YOU ARE CORRECT YOU ALL ARE SIMPLY THE BEST. CARIS BROWN-DAVIS INVOICE # 324289 More