Toyota of Wallingford

Overall totally amazing experience Car buying isn’t easy for anyone. It’s stressful and anxiety provoking. However I had an amazing experience with Steve at wallingford Toyota. Steve gr Car buying isn’t easy for anyone. It’s stressful and anxiety provoking. However I had an amazing experience with Steve at wallingford Toyota. Steve greeted me when I came in with a winning smile and easy demeanor. I didn’t feel attacker by vultures like you can feel at some other dealerships. He asked me what I wanted and didn’t try to sell me on the things I didn’t. He was easy to talk to and share a laugh with so the process wasn’t stressful at all. Due to past issues I had late payments and credit issues. Breaking this news to someone can either go well or very bad. Since I have pretty bad anxiety on a normal day, I was impressed with how Steve was able to break this news to me without sending my anxiety through the ceiling. He reassured me and told me he would do whatever he could to help. I also had problems with my insurance which he patiently helped me through. If there was a delay for any reason he told me why so I wasn’t sitting there wondering what was happening. I had an overall completely amazing experience with steve and would not hesitate to suggest him to anyone. More

Happy customer Phil is the best! He helped me find the right car and the process was seamless. I didn’t feel pressured or rushed. I can be somewhat difficult and Phil is the best! He helped me find the right car and the process was seamless. I didn’t feel pressured or rushed. I can be somewhat difficult and Phil handled me graciously. Jay was a great help too. I now have a new Toyota for much less than I expected to pay. Thank you so much Phil and Jay!!! More

Best Dealership EVER!! Phil was my Salesman. He was so kind, professional and patient. Honestly, I left 2 other dealerships closer to my home and visited them first. Their c Phil was my Salesman. He was so kind, professional and patient. Honestly, I left 2 other dealerships closer to my home and visited them first. Their customer service was horrendous! Toyota of Wallingford went above and beyond for me. I would HIGHLY recommend them to everyone! They were all so professional and their customer service was OUTSTANDING. Jay, the Manager, also went above and beyond for me. If you are shopping for a car, I would go here first!!!! More

Great deals and assistance! Fred and the whole crew at Toyota of Wallingford were great! The process was easy and seamless. We were able to get the deal we were looking for. We'r Fred and the whole crew at Toyota of Wallingford were great! The process was easy and seamless. We were able to get the deal we were looking for. We're happy to give our continued business to Toyota of Wallingford. More

Excellent service I met with Fred Hollman re: my leased highlander. I had many questions re: releasing or buying. Fred was very patient, knowledgeable & most importantl I met with Fred Hollman re: my leased highlander. I had many questions re: releasing or buying. Fred was very patient, knowledgeable & most importantly personable. After reviewing the info with my husband, we chose our next car & Fred had everything ready when we returned. He went over everything thoroughly again & helped us get the best deal possible. My family of 5 loves the highlander. This is our 3rd car from Toyota of Wallingford. They dont disappoint. Ask for Fred! More

Amazing , kind, none pressured salesmen This was my first experience at Toyota , and to say the least it was an excellent experience. My salesman Phil was super easy going, very helpful , an This was my first experience at Toyota , and to say the least it was an excellent experience. My salesman Phil was super easy going, very helpful , and didn’t pressure me into anything. Highly recommend Toyota of wallingford, i will be spreading the word! More

It was awesome. Even though it took a week for approval Phil and Jay went above and beyond to get the approval and I was able to get the car I wanted. I will go back Even though it took a week for approval Phil and Jay went above and beyond to get the approval and I was able to get the car I wanted. I will go back to WOW Toyota of Wallingford for my next car also. More

Excellent service Bob listened to my needs answered my concerns and got me in a truck that works perfect for me and my family I definitely recommend any one looking for Bob listened to my needs answered my concerns and got me in a truck that works perfect for me and my family I definitely recommend any one looking for a vehicle to stop by and talk to him during your process of looking. Also Dan was very friendly and created a relaxing atmosphere for us during the financing which is usually kind of nerve racking and that is appreciated. It was a very friendly atmosphere and they all made my family feel welcome. More

Very easy experience. We were anxious to replace our old car. The dealership was the only one in the area open on Sunday. Experience was painless from test drive through We were anxious to replace our old car. The dealership was the only one in the area open on Sunday. Experience was painless from test drive through closing the next day. Steve did not pressure. He answered our questions and gave us room to decide. More

Toyota of Wallingford New Customer I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his days off). I took numerous test drives and had lots of questions since this is the first used vehicle I've ever purchased. Sales rep. Tom Boland, who went on the last test drive with me, was also eager to be helpful and answered my questions, which made me sure about purchasing this vehicle from this dealership. The business transaction for the purchase with Bill D. in Finance was concise, smooth, and informative.  Sohail in Finance was great, very nice---he answered questions quickly and clearly. During the sales process, I expressed concerns about very poor reviews I'd seen on-line for this dealership.  I was assured I'll have no issues.  I trust my future interactions with Toyota of Wallingford will go as smoothly as the sales component. The only downside: CJ (sales mgr.) said that the (high) dealer processing fee is absolutely NOT negotiable, in contradiction to the sales order and posted sign that, as mandated by CT law, state the fee is negotiable. CJ also stated that the customer may never register a vehicle him/herself and that I was completely wrong about the law on this. CGS very clearly states:  "the buyer MAY ELECT, WHERE APPROPRIATE, to submit the documentation required for the registration and transfer of ownership of the motor vehicle which is the subject of the sale to the Commissioner of Motor Vehicles, in which case the dealer SHALL reduce such fee by a proportional amount."  Please note the dealership sign says the DMV fee shall be reduced by zero. More