Toyota of Tampa Bay - Service Center

Very clean; staff professional and informative; timely, and honored appointment. Waiting room clean, friendly, and accommodating. and honored appointment. Waiting room clean, friendly, and accommodating. More

What makes Toyota of Tampa Bay is my Service Advisor Norman Vassell. He is a True Professional in his profession. To start He is prompt to meet me when I arrive. He hears me out and gets all the inform Norman Vassell. He is a True Professional in his profession. To start He is prompt to meet me when I arrive. He hears me out and gets all the information I give him concerning my auto. Keeps me abreast if there is any other service that I may need. He lets me know how the work is going during my stay. At the end, he makes sure that my auto is washed. All of this happens in a courteous and joyful manner> More

Took a while but it got done and was done well. Austin was beyond helpful. Austin was beyond helpful. More

Thank you very much, it was a pleasure to communicate and everything turned out at the highest level! everything turned out at the highest level! More

Excellent service. David took care of me. Fifteen words reviews are too much to be honest. David took care of me. Fifteen words reviews are too much to be honest. More

Dint resolve the issue of sound which i reported near the dashboard. Also price was quoted too expensive dashboard. Also price was quoted too expensive More

Waiting time to pick up the loaner was too long (~20 minutes). Brandon was professional and informative despite another wait before I can pick up my car. It was not washed before I got there. minutes). Brandon was professional and informative despite another wait before I can pick up my car. It was not washed before I got there. More

It’s been a pleasure to work along with Norman as he truly plays a huge part in great customer service by providing above and beyond care for my vehicle and was consistent with communication to assure I truly plays a huge part in great customer service by providing above and beyond care for my vehicle and was consistent with communication to assure I felt safe! More

David's service was very good and it was also super fast, it only lasted 26 minutes. it only lasted 26 minutes. More

Took 3 visits complaining about unkniwn noise while getting two tire rotations till finally had a flat to go another $1000 in debt for new set to finally get rid of the noise was coming from the bad ti getting two tire rotations till finally had a flat to go another $1000 in debt for new set to finally get rid of the noise was coming from the bad tires. Only last service rep brought up that I had driven the tires beyond their expected life over 50k miles. Got better tires to last another 4 years at least beats dryrotted used tires or paying twice that in dealer fees for a new car and prices that are too xxxx high! More