Toyota of Tampa Bay - Service Center

As always, Derrick Howard helped us out and took excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! More

No problems with the service itself as I came in for a routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update after an hour of waiting with no update if the service was even started. I was told by the tech at 9:45 that the service had not been started and it would take another 20 to 30 minutes to be completed. I’m not sure if I was pushed back on the schedule due to being 10 minutes late however that was not communicated to me and I waited for a long time. Typically, the entire service for an oil change is done within an hour, and I have more communication with the tech in the process. The tech did apologize for the wait time and it seemed like the service center was very busy that morning. More

It's become so busy that the customer is no longer important to you, the service is very bad. important to you, the service is very bad. More

This is the best service Ive had, my advisor was very patient with me and explained everything. I am very happy with the kindness I received and the honesty about my vehicle. The service was quicker then patient with me and explained everything. I am very happy with the kindness I received and the honesty about my vehicle. The service was quicker then expected. Mr.Roberts was an outstanding gentleman! More

Josh Very nice guy help Me out with my car very kind and sweet got everything in my car good very nice guy was very helpful sweet got everything in my car good very nice guy was very helpful More

I received great service from Austin. He was very nice and answered all of my questions. He was very nice and answered all of my questions. More

Exelente servicio y el asociado muy atento me gustó mucho el Servicio gracias sigan así el Servicio gracias sigan así More

Great service Friendly personnel Clean bathrooms Knowledgeable staff Good in a out time Good hours bathrooms Knowledgeable staff Good in a out time Good hours More

I don't like my previous service, you guys charged me for wipers which I didn't ask for. wipers which I didn't ask for. More

BUYERS BEWARE. This is the epitome of a scummy dealership. They raised the sticker price of the vehicle with out me noticing, changed the bank and interest rate day This is the epitome of a scummy dealership. They raised the sticker price of the vehicle with out me noticing, changed the bank and interest rate days later without explanation, sold me a car with 4 bad tires. Only agreed to cover cost of one tire, and then put two different types of tires on my car. Refuse to fix a light that was broken when I bought it, and wants $1600 to fix. If you take your car into service, expect to be there all day and upselled. Don’t try to call and talk to a manager you be transferred around in circles and forwarded to voicemails with no return calls. We just bought another car for my wife at courtesy Toyota in Brandon and will definitely stay away from Toyota of Tampa bay. Night and day difference More