Toyota of Tampa Bay - Service Center

Service experience was great. Timely, professional and good communication. What I didn't like was the 3% credit card fee that greedy dealers charge. This fee has always been built Timely, professional and good communication. What I didn't like was the 3% credit card fee that greedy dealers charge. This fee has always been built into the price of their service or products. But now the greedy dealer has found a way to extract more money from you. May think twice before I go back to Tampa Bay Toyota. More

Angela was very helpful and communicated timely regarding my 2018 Highlander. She clearly enjoys her job and it shows. my 2018 Highlander. She clearly enjoys her job and it shows. More

Past had bad experiences and Presently having good experiences. Management is critical for continuous success. experiences. Management is critical for continuous success. More

Always can count on my service man, Norman. Among the most professional and courteous. I've ever had period my man in sales has always been Mickey. Who is another true blue pro? PeriodI wouldn' Among the most professional and courteous. I've ever had period my man in sales has always been Mickey. Who is another true blue pro? PeriodI wouldn't use anybody but toyota tampa bay More

added 3% because I used a credit card. Could find my paperwork or key when I went to get my car and I even called ahead by 30 minutes to say I was coming. The service was done quickly wh Could find my paperwork or key when I went to get my car and I even called ahead by 30 minutes to say I was coming. The service was done quickly which was the only good part. Not impressed with the lack of friendliness when I picked up my vehicle - my service ice associate was off for the day More

It was a great service. David is very professional and friendly to help me go over all the services that I need David is very professional and friendly to help me go over all the services that I need More

Tried to sell me an oil pan I didn't need. Could have used a new plug or put back old one. Yes, threads in pan going bad but I was told by 3 other mechanics I trust that I didn't need a $ Could have used a new plug or put back old one. Yes, threads in pan going bad but I was told by 3 other mechanics I trust that I didn't need a $900 oil pan. Service mgr insisted they couldn't use old one before I insisted he put old back on or find a new one or have my car towed to my other mechanic. This is not the first time over the years that I was being sold something that could have been repaired but Toyota wanted to place a new, expensive Toyota part. This is a 15 year old car, low mileage and in great shape but not necessarily needing a very expensive new Toyota part instead of replacing just a plug and rethreading as necessary. More

This dealership has had one of the most successful sales staff in the past decade. staff in the past decade. More

Brandon did a great job of informing me what services were needed for my car, how much that would be, and how long till my car would be ready. were needed for my car, how much that would be, and how long till my car would be ready. More

Excellent customer care Outstanding employee communication Great listeners Aims to provide good repairs Prompt work ethics communication Great listeners Aims to provide good repairs Prompt work ethics More