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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
2,913 Reviews

2,913 Reviews of Toyota of Tampa Bay - Service Center

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August 18, 2017

Excellent Service Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me t More

by Emy 12
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Toyota of Tampa Bay responded

Thank you for your great review. We are happy to hear Elga took great care of you!

August 16, 2017

They try to fix it but... *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I More

by rjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry was great though!
Aug 18, 2017 -

Toyota of Tampa Bay responded

RJL, we're very sorry to read this review and can only begin to understand your frustration. If you'd like to contact us directly about your situation, we would appreciate an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

June 29, 2017

Sincere low pressure aim to please Martin. Bob. and JASON were honest and straight forward NO pressure NO rushing VERY knowledgeable NO question BY ME WAS treated as a stupid question More

by Wiggled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Koehler, Martin Koehler, Jason Bray
Jun 30, 2017 -

Toyota of Tampa Bay responded

We always try to make sure our customer's experience is as stress-free as possible! Thanks for the awesome review!

May 25, 2017

poor service resolution Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their More

by francia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Wilmot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Nolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collision department Manager
May 25, 2017 -

Toyota of Tampa Bay responded

Hi, Francia - We're so sorry to read your review. We care a lot about our customers and take comments like yours seriously. We'll make sure to pass along this information to the staff and if there's anything more you'd like to add, please feel free to send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

May 16, 2017

No da un buen servicio Está persona no me atendió bien, es lamentable que personas como ella se vallan los clientes y no regresen. Doy mala calificación para esta empleada More

by Alexandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elga Matos
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Toyota of Tampa Bay responded

Lo sentimos que tuvistes una mala experiencia con nosotros. Nunca queremos que nuestras clientes tienen una visita negativa. Tomamos en serio estos comentarios y nos vamos a revisar los con nuestros empleados. Si tienes mas informacion para nosotros, por favor mandanos un email si quieres. Sinceramente, Michelle, Especialista de relaciones al cliente, mwhidden@morganautogroup.com

April 17, 2017

NEW PURCHASE LOVED WORKING WITH AHMED, HE'S A SWEETHEART. ONLY COMPLAINT AND IT'S MY OVERSIGHT, I DID NOT NOTICE I DIDN'T HAVE A CD PLAYER. OTHER THAN THAT WE WE More

by K. PICKRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Bryant, Ahmed Hassan
Apr 18, 2017 -

Toyota of Tampa Bay responded

Thanks for the great review, K! Glad you're enjoying your new C-HR.

March 20, 2017

Great service and very friendly staff We were surprised at how great our experience turned out. We went in with a 2005 Prius that needed $4400 in repairs (hybrid battery and PCM had to be More

by Hybrid_or_Bust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry (Gold Team Service), Justin Kokenda (Financing), Alan Brodsky, Noe Enriquez
Mar 21, 2017 -

Toyota of Tampa Bay responded

Thanks for the incredible review; we're proud to have earned five stars across the board. Glad you're happy with your new Prius C!

January 31, 2017

Excellent Love her she's amazing she didn't waste any time super energetic took care of the issue very professional person..will recommend this place to anyone More

by Bowflex30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2016

Smooth As I walked around everyone was smiling. All of the personnel kept asking me had I been helped and really made me feel at home. Its like family at tha More

by tlawes74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eyad Alaghawani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2016

GREAT SERVICE MANAGER MY SERVICE MANAGER NORMAN VASSELL, DID A GREAT JOB IN HELPING ME WITH THE BUYING OF 4 NEW TIRES. HE ALSO SENT ME IN THE MAIL THE FLYER I NEEDED FOR TH More

by AJ Contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NORMAN VASSELL
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