2,913 Reviews of Toyota of Tampa Bay - Service Center
Excellent Service Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me t Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me to get back my car even before my scheduled time. Her customer service was superb. She is Awesome! More
They try to fix it but... *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I brought my Scion XB in because all of the indicator lights came on. 6 trips and over a year later, the indicator lights still come on after leaving the shop. I just want my money (still out $350.00) back so I can move on. I have lost confidence that they can fix it. More
Sincere low pressure aim to please Martin. Bob. and JASON were honest and straight forward NO pressure NO rushing VERY knowledgeable NO question BY ME WAS treated as a stupid question Martin. Bob. and JASON were honest and straight forward NO pressure NO rushing VERY knowledgeable NO question BY ME WAS treated as a stupid question More
poor service resolution Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their vocabulary....they don't do a good painting job, and they do not back it up........Collision dept need to be reviewed closer.....bad influence for Toyota....I being toyota fun for 40 yrs.....today my bad experience with above dept changed my mind.... More
No da un buen servicio Está persona no me atendió bien, es lamentable que personas como ella se vallan los clientes y no regresen. Doy mala calificación para esta empleada Está persona no me atendió bien, es lamentable que personas como ella se vallan los clientes y no regresen. Doy mala calificación para esta empleada Gracias More
NEW PURCHASE LOVED WORKING WITH AHMED, HE'S A SWEETHEART. ONLY COMPLAINT AND IT'S MY OVERSIGHT, I DID NOT NOTICE I DIDN'T HAVE A CD PLAYER. OTHER THAN THAT WE WE LOVED WORKING WITH AHMED, HE'S A SWEETHEART. ONLY COMPLAINT AND IT'S MY OVERSIGHT, I DID NOT NOTICE I DIDN'T HAVE A CD PLAYER. OTHER THAN THAT WE WERE IN AND OUT IN RECORD TIME WITH NO ISSUES. TRULY ENJOY MY C-HR. STILL LEARNING WHERE EVERYTHING IS...LOL THANKS TO EVERYONE More
Great service and very friendly staff We were surprised at how great our experience turned out. We went in with a 2005 Prius that needed $4400 in repairs (hybrid battery and PCM had to be We were surprised at how great our experience turned out. We went in with a 2005 Prius that needed $4400 in repairs (hybrid battery and PCM had to be replaced). We were devastated and needed to replace the car. The service team (especially Terry) really helped us understand all of our options. To avoid spending on a used Prius that may need costly repairs in the next few years, we decided on a new 2016 Prius C. Alan, Noe, and Justin were incredibly helpful and it was obvious that they actually cared about us. We never thought we would finance a new car, but they made it simple, understandable, and affordable. We will never use another mechanic or dealership, from now on we'll stick with Toyota of Tampa Bay More
Excellent Love her she's amazing she didn't waste any time super energetic took care of the issue very professional person..will recommend this place to anyone Love her she's amazing she didn't waste any time super energetic took care of the issue very professional person..will recommend this place to anyone More
Smooth As I walked around everyone was smiling. All of the personnel kept asking me had I been helped and really made me feel at home. Its like family at tha As I walked around everyone was smiling. All of the personnel kept asking me had I been helped and really made me feel at home. Its like family at that location. I ended up trading in my car that day and only went in to get my old car serviced. They are amazing! More
GREAT SERVICE MANAGER MY SERVICE MANAGER NORMAN VASSELL, DID A GREAT JOB IN HELPING ME WITH THE BUYING OF 4 NEW TIRES. HE ALSO SENT ME IN THE MAIL THE FLYER I NEEDED FOR TH MY SERVICE MANAGER NORMAN VASSELL, DID A GREAT JOB IN HELPING ME WITH THE BUYING OF 4 NEW TIRES. HE ALSO SENT ME IN THE MAIL THE FLYER I NEEDED FOR THE WARRANTY OF THE TIRES. HE WAS PROFESSIONAL AND WENT THE EXTRA MILE WITH ANOTHER SERVICE I HAD DONE AT THE DEALERSHIP. I HAVE BEEN SERVING MY 2 TOYOTA SUV'S THERE SINCE 2009. BESIDES OF A SERVICE MANAGER THAT RETIRED A FEW YEARS AGO, HE HAS BEEN THE BEST I HAVE WORKED WITH SINCE. GO NORMAN, KEEP UP THE GREAT WORK. More