3,222 Reviews of Toyota of Tampa Bay - Service Center
Toyota of Tampa bay is a great place to get your service done. The customer care is excellent and efficient. They do an awesome job every time to go. done. The customer care is excellent and efficient. They do an awesome job every time to go. More
Excellent service provided by Derrick Randall and crew at Toyota of Tampa Bay. Quick prompt greetings Toyota of Tampa Bay. Quick prompt greetings More
Norman was exceptional. He cares about the service that I received. I will continue to call him to set up an appointment. He cares about the service that I received. I will continue to call him to set up an appointment. More
Service leader not informed that wheel keys are not available and wheel rotation not done. I called back to his mobile as well as call center almost 10 min was waiting not connected to service leader. available and wheel rotation not done. I called back to his mobile as well as call center almost 10 min was waiting not connected to service leader. More
Derek was great to work with. He made me feel at ease through the whole process even when things got messy with my warranty coverage.. He made me feel at ease through the whole process even when things got messy with my warranty coverage.. More
Deceptive advertiser. Offers $29.95 oil change, then charges $72 for oil change plus "shop supplies" and labor, and Tax, and finally discounts the $30 and charges the $42 Offers $29.95 oil change, then charges $72 for oil change plus "shop supplies" and labor, and Tax, and finally discounts the $30 and charges the $42 difference. The tax was expected, but the rest is pure deception. This is like advertising a hamburger for $10, then charging an additional $10 for labor (cooking) and and adding on more for the use of "kitchen utensils". Fool me once shame on you, fool me twice shame on me. You just lost a 15 year customer. Oh and they offered an uber ride to get back to the dealership. It took 4 times for them to send the uber driver to my house instead of to the dealer. When I mentioned that to the manager, they blamed uber. Nothing like a business that always shifts all blame elsewhere and never takes responsibility. Sorry for the repeat bad press on this, but you keep sending me emails requesting feedback. More
Mi auto estro por cambio de aceite y ahora tiene más problemas debido al trabajo de mecánica problemas debido al trabajo de mecánica More
This was my first encounter with Norman. I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not try to sell me a service I don't need. I've been coming to the same dealer for many years (every six months) and upon occasion have encountered an advisor who tried to sell me a service I really didn't need. I would be happy to work with Josh or Jarod again. More
Dealer was slow about getting the second key but when they did, excellent service. Thanks they did, excellent service. Thanks More