Toyota of Tampa Bay - Service Center

Good customer service and very attentive in the service center. I appreciate the reminders for service but they can be excessive with the follow up calls. center. I appreciate the reminders for service but they can be excessive with the follow up calls. More

Excellent service, fast and very professional. The lounge is very clean. The experience was very good. The lounge is very clean. The experience was very good. More

Brandon was a true professional who worked hard to get my avalon fixed up in a timely manner. He was very clear on his communication and made my experience with the dealership smooth. avalon fixed up in a timely manner. He was very clear on his communication and made my experience with the dealership smooth. More

It took me almost 8 hrs. waiting for my car. Also, more than 30 minutes wait to finalize my papers. I was ahead waiting to finish my transaction, then one customer came, he t waiting for my car. Also, more than 30 minutes wait to finalize my papers. I was ahead waiting to finish my transaction, then one customer came, he took care of him first before me, while I was waiting. This is the first experience to have this kind of service. Been a customer for a long time and every time I bring my car for maintenance service, didn't have this problem, as soon the service representative informs me that my car was ready, it didn't take that long to release my car. More

Norman has always been very helpful when having him as an advisor. He’s very professional and cordial. advisor. He’s very professional and cordial. More

Brandon is a five star service provider. He is consistent, caring, sincere, and professional. I am blessed to have his services. He is consistent, caring, sincere, and professional. I am blessed to have his services. More

Norman was very helpful, courteous and professional. He kept me up to dale on when I car would be ready and came to get me as soon as it was ready. He kept me up to dale on when I car would be ready and came to get me as soon as it was ready. More

Brandon was very thorough and helpful! I look forward to asking for him for our next service appt. I look forward to asking for him for our next service appt. More

As always, Derrick Howard helped us out and took excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! More

No problems with the service itself as I came in for a routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update after an hour of waiting with no update if the service was even started. I was told by the tech at 9:45 that the service had not been started and it would take another 20 to 30 minutes to be completed. I’m not sure if I was pushed back on the schedule due to being 10 minutes late however that was not communicated to me and I waited for a long time. Typically, the entire service for an oil change is done within an hour, and I have more communication with the tech in the process. The tech did apologize for the wait time and it seemed like the service center was very busy that morning. More