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Toyota of Tampa Bay - Service Center

Tampa, FL

4.7
2,001 Reviews

2,001 Reviews of Toyota of Tampa Bay - Service Center

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May 26, 2018

Excellent job! Came in to have airbags replaced. Got checked in right away. All employees were friendly and got the job done quicker than expected. Very impressed More

by Nalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer
May 30, 2018 -

Toyota of Tampa Bay responded

Thank you very much for your amazing review, Nalina! We are glad to know you had a great visit with us!

May 26, 2018

Awesome o.o I bought my car from Toyota on Fletcher 13 years ago, and are the only ones who have maintained my car since. When you have employees like Elga who de More

by Purple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Toyota of Tampa Bay responded

Thank you very much for the full five stars across the board!

May 25, 2018

Overall excellent I received great service from Ryan Spencer, he was very thorough in explaining all the services in detail and the amount paid was cheaper than what wa More

by Vkeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer
May 25, 2018 -

Toyota of Tampa Bay responded

Thank you very much for your awesome review!

April 26, 2018

Exceptional Dealership! John Weicherding, his sales staff, and the service department have treated us like family. More importantly, wherever John goes, he always ensures tha More

by ELUSGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Caivano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman, Ramon Viray, Xavier Pesantes, John Weicherding
Apr 26, 2018 -

Toyota of Tampa Bay responded

We are so happy to know that John has taken such great care of you! Thank you for the wonderful review!

March 27, 2018

Happy with my service He was very helpful n Friendly. Told us about needing new tires . Took time to discuss prices . N made sure we recvd the discount coupons we saw onli More

by Thelma47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Venters
Mar 27, 2018 -

Toyota of Tampa Bay responded

Thanks so much, Thelma!

February 24, 2018

Great customer service Alan was was great.very helpful got me in and out great great service all around Great place 2 do business id recommend 2 all my friends More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Brodsky
Feb 26, 2018 -

Toyota of Tampa Bay responded

Thanks so much for your awesome review!

January 08, 2018

DO NOT RECOMMEND My vehicle has been damaged three times when in for service!!! Apparently if they say "they will make it right as always" it is OK to do the damage! More

by E. Noll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve C.
Jan 09, 2018 -

Toyota of Tampa Bay responded

We apologize if you didn't receive exceptional customer care during your visit with us and would like the opportunity to speak with you. We know you have reached out before but we can guarantee management will contact you if you send us your contact information. We will be forwarding your comments to them as well. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 06, 2017

Oil change I recently gotten my oil changed and fluids topped off. Dec 27 to be exact and my oil pan was left half way off which I didn’t realize till a couple d More

by Lamarm141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demetrius Culler Jr
Dec 07, 2017 -

Toyota of Tampa Bay responded

We are upset to read your review and will make sure that management reads your comments. We apologize if you didn't have the best visit with us but appreciate your feedback. If you have anything more to add, please reach out via email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 18, 2017

Excellent Service Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me t More

by Emy 12
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Toyota of Tampa Bay responded

Thank you for your great review. We are happy to hear Elga took great care of you!

August 16, 2017

They try to fix it but... *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I More

by rjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry was great though!
Aug 18, 2017 -

Toyota of Tampa Bay responded

RJL, we're very sorry to read this review and can only begin to understand your frustration. If you'd like to contact us directly about your situation, we would appreciate an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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