Toyota of Tampa Bay

I have to wait for more the 3 hours for my rotation service , I didn’t like it service , I didn’t like it More

Very good attention, kindness and speed at work in addition to excellent service, grateful to the person who took care of me addition to excellent service, grateful to the person who took care of me More

Jack Parks was a great person to work with and I would recommend him. Recommending Toyota in an entirety is questionable. The car I got was used but I did expect better when it came to detail/cleaning the recommend him. Recommending Toyota in an entirety is questionable. The car I got was used but I did expect better when it came to detail/cleaning the car. I wiped my steering wheel when I got home and it was black.. so I went ahead and sanitized everything else. Also during the buying process the price kept going up and there was pressure to get more money out of my pocket. I didn’t like the constant pressure after saying no multiple times.. and that’s what lead me to walk out of the building. However, someone else came to speak to us and was nice enough to bring the price back down and so I went through with it. Just didn’t like how dirty the car was. More

After hesitation regarding purchasing the car, I encountered a mechanical issue on the same day I am now driving a car with big rental sign on back. I also feel I could have gotten a better deal s encountered a mechanical issue on the same day I am now driving a car with big rental sign on back. I also feel I could have gotten a better deal somewhere else, adding to my frustration. More

Excelente ,profesional,atentos ,inigualable 100 porciento recomendable,buen servicio y honestos ,garantizado,sin duda Toyota Tampa bay es el lugar . recomendable,buen servicio y honestos ,garantizado,sin duda Toyota Tampa bay es el lugar . More

Everyone was kind and courteous and kept me up to date on the service of my vehicle. the service of my vehicle. More

I had the misfortune of dealing with Toyota of Tampa Bay and it was an absolute nightmare. From start to finish, the experience was a textbook example of everything that could go wrong with a car dealer Bay and it was an absolute nightmare. From start to finish, the experience was a textbook example of everything that could go wrong with a car dealership. Firstly, the salesperson Yousef Abdullah was pushy and seemed more interested in meeting their quota than actually helping me find a suitable car. They kept trying to upsell me on vehicles that were clearly out of my budget and not at all what I was looking for. Once I finally settled on a car, the paperwork process was excruciatingly slow. It felt like they were deliberately stalling to wear me down so I would accept their inflated financing rates and unnecessary add-ons. They conveniently "forgot" to mention several fees until the very last minute, which nearly doubled the price I initially agreed upon. Toyota of Tampa bay was nothing short of a financial disaster orchestrated by a salesperson Yousef Abdullah and Chris Bice the so called manager whose only goal seemed to be squeezing every last penny out of me. From the moment I stepped onto the lot, it was clear their priority was profit over customer satisfaction. They were not just pushy; they were downright predatory. They immediately latched onto me like a vulture, recommending cars well beyond my budget and pushing unnecessary add-ons like extended warranties and rust-proofing treatments. Despite my clear budget constraints, they persisted in trying to upsell me at every turn. When it came time to discuss financing, they conveniently neglected to mention the exorbitant interest rates and hidden fees that would inflate the total cost of the car. I felt pressured into accepting their terms, as they made it seem like this was my only option to secure the vehicle I wanted. To add insult to injury, the final price they quoted me was significantly higher than what we initially agreed upon. They tacked on fees for "preparation" and "documentation" that were never disclosed upfront, essentially holding my purchase hostage until I reluctantly agreed to pay up. When I protested and asked to speak to a manager, the salesperson became defensive and dismissive, insisting that these were standard industry practices and that I should have been more informed. Their lack of integrity and willingness to exploit customers for financial gain was appalling. In the end, I left Toyota of Tampa Bay feeling cheated and taken advantage of. The entire experience left a bitter taste in my mouth, and I would caution anyone considering buying a car from them to proceed with extreme caution. Unless you enjoy being manipulated and financially exploited, find a dealer that values honesty and respects their customers' budgets. I came back and I tried to address these issues with a different salesperson a year later because I cannot afford those awful rates, they were dismissive and unapologetic, insisting that these were standard practices and that I should have read the fine print more carefully. Their lack of professionalism and blatant disregard for customer service left a sour taste in my mouth. Overall, I would strongly advise anyone considering buying a car from Toyota or Tampa Bay to stay away. Their deceptive sales tactics, poor customer service, and lack of transparency make them one of the WORST car dealerships I have ever encountered. Save yourself the headache and find a dealer that actually values its customers. More

I recently visited Toyota of Tampa bay for a routine oil change and had a fantastic experience. The waiting area was clean and comfortable . The service was fairly quick. I appreciated the thorough insp oil change and had a fantastic experience. The waiting area was clean and comfortable . The service was fairly quick. I appreciated the thorough inspection report they provided, highlighting any additional maintenance needs without any pressure to buy. The prices were reasonable, and I felt my car was in good hands. Highly recommend! Derrick was my advisor and was very pleasant and professional and explained every step thoroughly. More

Excellent job, I didn't wait too long and Orlando oriented me especially about the car. oriented me especially about the car. More

Excellent service experience and awesome customer service provided while waiting for my vehicle that was being inspected along with complimentary service. provided while waiting for my vehicle that was being inspected along with complimentary service. More