Toyota of Tampa Bay

Gerardo Dugarte nos atendió muy bien ! Con la venta de una highlander 24 gracias ! Por todo gracias amigo !!! Muchas gracias ! Muy atento Con la venta de una highlander 24 gracias ! Por todo gracias amigo !!! Muchas gracias ! Muy atento More

Hamzeh, the salesperson, left even though after 4 days of talking we made it perfectly clear we would be driving nearly 4hrs to make the purchase. Tom assisted us instead and he was good however everything H talking we made it perfectly clear we would be driving nearly 4hrs to make the purchase. Tom assisted us instead and he was good however everything Hamzeh told us was not on the docs. The purchase price was higher, the rate was higher, our payment was higher& the term was longer. There was a minor damage on the CarFax and 3 of 4 rims were noticeably damaged. None of this was disclosed in the pictures nor videos. We live 3.5hrs away with Friday evening traffic it was a nearly 5hr drive. I was very angry& disappointed. Initially I said I felt we were “conveniently deceived”. After everything that happened it became clear we were blatantly deceived. Antonio, the mgr, made a few adjustments however it was NOT the deal we were told& drove out of town for. I understand sales requires a certain amount of deception however when someone gives you their word and actually live up to it you should also do your part as much as possible. With what we were told for price and trade they basically cheated us out of more than $2K. They made NO adjustments to the price& increase the trade by $406. We came thinking $38-39k out the door and left with more than $40k. What happened to us was unnecessary and unacceptable. We were willing to (& did) purchase the vehicle because it was what I wanted (I also wanted a peaceful drive back home& to avoid martial conflict). I’m not satisfied with the deal nor how we were handled. Other than GAP assistance we weren’t offered any compensation. I am satisfied with the vehicle and that superseded my anger. It was just uncalled for. Why cheat us when we showed up ready, willing, and able to make a purchase and not waste anybody’s time….oh yeah we also never got our $25 gift card. More

Thanks you Samuel Das Neves For your good attention and comfort when showing me cars comfort when showing me cars More

Vendedor y Financista. son muy profesionales. Trato amable y todo muy claro. Son los mejores son muy profesionales. Trato amable y todo muy claro. Son los mejores More

They, always explain things to your understanding. Good services and work done on time. Thanks Good services and work done on time. Thanks More

Excellent service like always. Anytime I have an issue or concern with my vehicle I know I am in real good hands with this dealership. I am always making sure people I know go to t Anytime I have an issue or concern with my vehicle I know I am in real good hands with this dealership. I am always making sure people I know go to this dealership to have the same experience that I always have as well. More

Mr. Derrick Howard provides the best service always attentive. The only reason I keep bring my Toyota RAV4. attentive. The only reason I keep bring my Toyota RAV4. More

Derrick was amazing and helped me with my regular maintenance. Very quick and polite. Would definitely recommend. maintenance. Very quick and polite. Would definitely recommend. More

Thank you for your great service, and your great stuff specially Brandon, I got my best service specially Brandon, I got my best service More

JC was professional and communicative, and I would be happy to be helped by him again. happy to be helped by him again. More