Toyota of Smithfield

From the moment that I walked in to Toyota of Smithfield, Mustafa made it evident that customer service is a priority. He was very attentive, knowledgeable, professional, and efficient. He also followed up Mustafa made it evident that customer service is a priority. He was very attentive, knowledgeable, professional, and efficient. He also followed up with me after I left the dealership to ensure that any additional questions or concerns were addressed. I also had the fortunate experience of dealing with Abed Mensah during my transaction. The wealth of knowledge that he shared eased all of my anxiety about the process. Both he and Mustafa are very valuable assets to the Toyota family. I would recommend the dealership to anyone who wants a hassle free, quality experience, with persons who are passionate about what they do. Today, I drove away in my new vehicle!! More

Mustafa was great. He was pleasant and customer oriented. I felt heard and he helped find me a vehicle I love at a price I can afford. He was pleasant and customer oriented. I felt heard and he helped find me a vehicle I love at a price I can afford. More

Mustafa was fantastic to work with! He was super thorough and professional. He is a big reason I will recommend Toyota of Smithfield to family and friends. He was super thorough and professional. He is a big reason I will recommend Toyota of Smithfield to family and friends. More

Dealer was excellent. Informative, friendly, polite, and communicative. He made purchasing my new vehicle a great experience even though it can be a timely process. Informative, friendly, polite, and communicative. He made purchasing my new vehicle a great experience even though it can be a timely process. More

We like the “no haggle” policy, their flexibility, and the professionalism of every person we encountered. An enormous thanks to Mustafa! He is such a professional. He gave us a generous hour of expl the professionalism of every person we encountered. An enormous thanks to Mustafa! He is such a professional. He gave us a generous hour of explaining everything on the dashboard computer and he knew every corner of the car.and you aren’t even a Chrysler dealership. He showed us things we would never have discovered. I also thank him and all others in your dealership who allowed us to have back my Enclave for an additional 2 weeks while we outgassed the cleaning chemicals odors that I cannot tolerate from the Pacifica. That was generous beyond what you owed us and an act of kindness I needed. Above all else, kindness and you all showed it. Thank you. More

Harrison was friendly and kind. It was a long wait for the financing to go through and he was attentive and understanding. I would buy another car from him. The gentleman going over It was a long wait for the financing to go through and he was attentive and understanding. I would buy another car from him. The gentleman going over the financing was clear, explained everything, understood our loan, all in all a positive car buying experience and I would buy another car at Toyota of Smithfield from Harrison again. Thank you. More

I had a 9:15 appointment for a tire replacement and inspection of the other 3 tires. The new tire did not have a tire stem cover. I paid $187 for this. They should at least put a cap on the tire and inspection of the other 3 tires. The new tire did not have a tire stem cover. I paid $187 for this. They should at least put a cap on the tire and the tires that needed them. There is at least 1 other that I noticed that needed a cap. These caps are 4 for $1 at AutoZone. The dealership could afford to include these. I also had to wait 3 hours for a simple job. My Service Advisor Anthony was the only good thing about the service center. More

Mustafa was very courteous and professional through out the entire car buying process. I would recommend him to my family and friends. Thank you the entire car buying process. I would recommend him to my family and friends. Thank you More

I fully expected to NOT purchase a vehicle during this visit. Based on my visits with other dealerships (Chevy, Ford) I didn’t expect my pricing and trade values to be met. I am happy at how it went and e visit. Based on my visits with other dealerships (Chevy, Ford) I didn’t expect my pricing and trade values to be met. I am happy at how it went and ended up leaving with my new Tundra. Mustafa was helpful and personable to work with. Thank you. Brian More

He was very good and he explained to me all details and features of the RAV4. Thank you for making my purchase experience very smooth. features of the RAV4. Thank you for making my purchase experience very smooth. More