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Toyota of Smithfield

Smithfield, RI

4.6
317 Reviews

550 George Washington Highway

Smithfield, RI

02917

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Showing 317 reviews

March 15, 2011

Friendly knowlegable salespeople,no pressure during our sales which was conducted as quickly as we wanted.We picked the car up the next day.Very goodwill when we lost a hubcap shortly after purchasing our More

by jimkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug,Paul,Henry
March 10, 2011

I have rated this dealership extremely poor due to the lack of service and professionalism I received when a brand new vehicle When I tried to reach them they never returned my calls. I tried to reach th More

by ABCJ11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service sales owner
March 09, 2011

I would highly recommend buying a toyota from Colonial. It was by far the best experience I have ever had purchasing a car. I didn't know much about toyotas when I got there but their team of experts helpe More

by horserider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
henry jim botvin
March 08, 2011

Outstanding support and customer service from the first step to the end. It had to be the smoothest car purchase I have ever completed. Everyone on the staff knew exactly what they needed to do and I nev More

by usnsheriff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abed
March 08, 2011

Great place to buy a car. Wasn't sure which model we wanted but sales person, Eric, showed us and drove us in several cars so we were able to make an informed decision. once we settled on a Camry and ch More

by torchadeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric and henry
March 07, 2011

I went to Colonial Toyota to look into purchasing a used Lexus RX350. I met with Ben who immediately made me feel welcome and very much at ease. I have had some negative experiences with some other local de More

by amysapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ben botvin
March 07, 2011

I have purchased several Toyotas from Colonial and always got great customer service and great prices. My most recent purchase was a Tundra with some special options. The sales team went to work finding the More

by wth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Botvin
January 03, 2011

Dealer was exceptional in helping my wife and I in our search for a new car. They were very friendly and helpful, and spent more than enough time helping us decide which one was best for us. Also explai More

by Millis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Ben, Michael
October 12, 2010

Brought my car in for service, and found the dealer to be extremely pleasant and helpful. They did what they said they were going to, and the cost came in just below the estimate I was given. They washed m More

by John Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Botvin, Rayna Botvin
October 12, 2010

Recently had an issue caused by another Toyota dealer, but discovered by Colonial.From the start Rayna Botvin was upfont, polite, caring and professional.Colonial gave me a loaner, performed all the warra More

by helpslipfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayna Botvin
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