Toyota of Smithfield
Smithfield, RI
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Friendly knowlegable salespeople,no pressure during our sales which was conducted as quickly as we wanted.We picked the car up the next day.Very goodwill when we lost a hubcap shortly after purchasing our sales which was conducted as quickly as we wanted.We picked the car up the next day.Very goodwill when we lost a hubcap shortly after purchasing our Yaris. Convenient location. Clean comfortable showroom.We'll be back! More
I have rated this dealership extremely poor due to the lack of service and professionalism I received when a brand new vehicle When I tried to reach them they never returned my calls. I tried to reach th lack of service and professionalism I received when a brand new vehicle When I tried to reach them they never returned my calls. I tried to reach the service manager for over 5 days, the business manager never returned my call as he promised. I wrote a detail letter to the GM and he never replied. I forwarded my letter to the GM again and the Owner - and never heard from them. LACK of PROFESSIONALISM! LACK of SERVICE and NOT standing behind their vehicles. POOR QUALITY vehicle! Absolutely unreal! More
I would highly recommend buying a toyota from Colonial. It was by far the best experience I have ever had purchasing a car. I didn't know much about toyotas when I got there but their team of experts helpe It was by far the best experience I have ever had purchasing a car. I didn't know much about toyotas when I got there but their team of experts helped me to understand what a great value and security owning a toyota would bring me. Also, they helped me to decide which model would be best for me. I'm extremely happy with my new toyota and will buy the next one from them as well. Great customer service , great attitude, great car.. Colonial Toyota is the place to buy a car! More
Outstanding support and customer service from the first step to the end. It had to be the smoothest car purchase I have ever completed. Everyone on the staff knew exactly what they needed to do and I nev step to the end. It had to be the smoothest car purchase I have ever completed. Everyone on the staff knew exactly what they needed to do and I never had a doubt about their professionalism. I would recommend to anyone looking to purchase a new car. More
Great place to buy a car. Wasn't sure which model we wanted but sales person, Eric, showed us and drove us in several cars so we were able to make an informed decision. once we settled on a Camry and ch wanted but sales person, Eric, showed us and drove us in several cars so we were able to make an informed decision. once we settled on a Camry and choose a color we were able to take the car home the same day. The Business manager Henry was able to accommodate our finance needs and got us on the road in time to pick the kids up from school with a new surprise. Thank you colonial Toyota for making a car buying experience an enjoyable event More
I went to Colonial Toyota to look into purchasing a used Lexus RX350. I met with Ben who immediately made me feel welcome and very much at ease. I have had some negative experiences with some other local de Lexus RX350. I met with Ben who immediately made me feel welcome and very much at ease. I have had some negative experiences with some other local dealers that really left a me feeling a little apprehensive about the whole car buying scenario. My whole experience at Colonial was excellent from start to finish. Ben walked me through the entire process, which was done with such ease I was amazed!I also dealt with Abed in the finance department. He was extremely informative and very easy to work with. I would recommend Colonial to anyone looking to purchase a vehicle,it was really refreshing to deal with such great people! More
I have purchased several Toyotas from Colonial and always got great customer service and great prices. My most recent purchase was a Tundra with some special options. The sales team went to work finding the got great customer service and great prices. My most recent purchase was a Tundra with some special options. The sales team went to work finding the vehicle with the options I wanted and had it delivered to me within two days. Great Service. I would highly recommend them. More
Dealer was exceptional in helping my wife and I in our search for a new car. They were very friendly and helpful, and spent more than enough time helping us decide which one was best for us. Also explai search for a new car. They were very friendly and helpful, and spent more than enough time helping us decide which one was best for us. Also explained all financing options and trade ins. We went to numerous Toyota dealers in Rhode Island, and the people at Colonial were the best by far. More
Brought my car in for service, and found the dealer to be extremely pleasant and helpful. They did what they said they were going to, and the cost came in just below the estimate I was given. They washed m extremely pleasant and helpful. They did what they said they were going to, and the cost came in just below the estimate I was given. They washed my car also. Dealt with Michael and Rayna, and found them both to be very knowledgeable and polite. Would recommend this dealer for Toyota service. More
Recently had an issue caused by another Toyota dealer, but discovered by Colonial.From the start Rayna Botvin was upfont, polite, caring and professional.Colonial gave me a loaner, performed all the warra but discovered by Colonial.From the start Rayna Botvin was upfont, polite, caring and professional.Colonial gave me a loaner, performed all the warranty work and Rayna kept me informed throughout. Rayna showed sincerity in dealing with a major safety issue and her staff solved all my issues. After picking up my car Rayna called me to make sure I was 100% satisfied and I am. I will buy my next toyota at Colonial and will definetely continue to use them for my servicing. thanks again More