Toyota of Smithfield

Best customer service experience! ! Peace of mind! Trust worthy staff. From the sale person up until the financial support staff. Their Team work make the dream work. ! Peace of mind! Trust worthy staff. From the sale person up until the financial support staff. Their Team work make the dream work. More

Sufi was professional, responsive, and helpful throughout the whole process. If you're looking for a new Toyota, we recommend you reach out to him and give him a chance! throughout the whole process. If you're looking for a new Toyota, we recommend you reach out to him and give him a chance! More

After having a bad experience at Boch Toyota south I went here to colonial Toyota, everyone at this dealership is very nice and winning to help it’s one of the best dealership experiences I’ve had, I would r here to colonial Toyota, everyone at this dealership is very nice and winning to help it’s one of the best dealership experiences I’ve had, I would recommend this dealership if your shopping for a new vehicle Christian & katelyn were awesome More

The staff was ready and able to work with me to find what I needed. They were very keen on meeting my needs with the vehicle and made a smooth transition of it all. I needed. They were very keen on meeting my needs with the vehicle and made a smooth transition of it all. More

Great service, my salesman was excellent and friendly, even the financial advisor was great, this dealership will be dependable for as a working man, thank you Toyota of Smithfield even the financial advisor was great, this dealership will be dependable for as a working man, thank you Toyota of Smithfield More

Wonderful customer service very helpful And gets the job done and put you in what you can afford highly recommend done and put you in what you can afford highly recommend More

Great customer service! !!!! Highly recommend :) He has sold me my last 4 cars and was very helpful !!!! Highly recommend :) He has sold me my last 4 cars and was very helpful More

I’ve been shopping around for cars but wasn’t ready to sell my car yet,I didn’t want to be influenced in buying anything…Nadine took the time and answered all my questions and cleared and doubts I might’v sell my car yet,I didn’t want to be influenced in buying anything…Nadine took the time and answered all my questions and cleared and doubts I might’ve had…Highly recommend visiting there…her customer service was very kind and knowledgeable. More

I purchased a used car in September. The body shop has no clue what they're doing. Right rear corner must have brushed a yellow pole. They couldn't get the yellow paint off the bumper The body shop has no clue what they're doing. Right rear corner must have brushed a yellow pole. They couldn't get the yellow paint off the bumper cover. The stone guard applique was torn on the right from wheel well. Told the salesman I would take care of it. He kept picking at it and made it far worst. They made it even worst and then tried to buff it out. Turned the whole thing black. Nice car, runs week so far. Don't know why they charges full price for brakes and tires. They're the dealership. AND then one week after the warranty was up, the battery died. I didn't appreciate that when I went to pay for everything, they had automatically added in the highest warranty, and then tried to charge me for the inspection sticker. State law, the dealership has to inspect it. And then, they charged me for the title paperwork. I registered it myself. Apparently, the parent organization, Balise, is all about the money. Service is slow. They have a rapid employee turnover. Service forgot to reset the maintenance warning. I had to find the low tire myself and reset it. Really not sure I should go back to them for anything. They still can't find the issue with another car, the front end. Something locks and then releases with a very loud bang. The tire store heard it. I think because it's part of the drive line and under warranty, they don't want to hear or see it. I'll most likely have to find the issue myself. It could be an axle. More