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2,860 Reviews of Toyota of Scranton - Service Center
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December 04, 2024
I feel as though I get the run around every time I bring the truck in, especially when my wife brings it in. The last instance with the tire she was told that they were rotated improperly but when they fou the truck in, especially when my wife brings it in. The last instance with the tire she was told that they were rotated improperly but when they found out they did the rotation it wasn’t the issue. The truck has never been serviced anywhere but Scranton Toyota. Lots of excuses for any issues. The back breaks are at a 2 but the fronts are a 10, Toyota uses small pads from the factory? Not to mention the price is about $300 higher than anywhere else to replace them. Seems like its impossible to get a straight answer. More
by CHRISTOPHER.COAR
Verified CustomerEmployees Worked With
November 30, 2024
I had no problems with my service appointment. Jon Higgins was very helpful and professional. I am very happy with the service. Jon Higgins was very helpful and professional. I am very happy with the service. More
by nybaker
Employees Worked With
November 30, 2024
Always a great experience dealing with Dave Greico and Toyota of Scranton thank you a a Toyota of Scranton thank you a a More
by JMPLAWLER
Employees Worked With
November 30, 2024
Best dealership we've ever been in. Everyone was very helpful and professional. The cafe inside is a nice touch. Everyone was very helpful and professional. The cafe inside is a nice touch. More
by CBOUT2000
November 28, 2024
Pleasant environment, very professional all my services done in a very timely manner. Everything explained in detail thank you very much. done in a very timely manner. Everything explained in detail thank you very much. More
by DS822412
Employees Worked With
November 27, 2024
didn't receive service. That's all I have to say for these fifteen words. That's all I have to say for these fifteen words. More
by ONEILLK
November 27, 2024
I feel special when I drop my vehicle off for service. I don’t have to get out of my car until I’m in the building and the staff is so attentive. I was given a food voucher to use at their state-of-the-ar I don’t have to get out of my car until I’m in the building and the staff is so attentive. I was given a food voucher to use at their state-of-the-art waiting and coffee shop area. I feel right at home here. I believe I made a good choice by buying a new Toyota! More
by MKIELAR
Employees Worked With
November 27, 2024
Always an easy,no hassle,no pressure experience with whatever my Toyota Dealer needs may be whatever my Toyota Dealer needs may be More
by rjs671
November 26, 2024
Customer friendly, even get a voucher for the in-house deli/coffee counter, which has good eats. Almost 2 hours for a scheduled oil change and tire rotation, seems a little long . Then the expected sug deli/coffee counter, which has good eats. Almost 2 hours for a scheduled oil change and tire rotation, seems a little long . Then the expected suggestion to change the cabin filter at 7,000 miles for $90, yeah, right. Everyone was nice and friendly, a professional dealership experience. More
by LABANALYST2004
Employees Worked With
November 26, 2024
Taken care of problem solved. Took vehicle in without appt because of warning that came up Took vehicle in without appt because of warning that came up More
by DAHRDH
Employees Worked With
