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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,816 Reviews

2,816 Reviews of Toyota of Scranton - Service Center

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December 12, 2023

Amazing customer service . Keep up the great work! Great staff in all departments! What more could you ask for. More

by STEPHEN.DUDASCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Toyota of Scranton responded

Thank you, Stephen! We're thrilled to hear that you had an amazing experience with our customer service. We appreciate your kind words and are delighted to know that our staff across all departments made a positive impression. Your encouragement means a lot to us, and we'll continue striving to provide excellent service. If you ever have more feedback or need assistance in the future, feel free to reach out. Thanks again for choosing Toyota of Scranton! Many thanks, The Toyota of Scranton Team

December 12, 2023

A comfortable, no pressure, welcoming, easy to deal with dealership. Was worth the 2 hour drive to deal with Toyota of Scranton over other closer dealers. More

by ALANNA.SARTI
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Scranton responded

Dear Alanna Sarti, Thank you so much for taking the time to share your positive experience with Toyota of Scranton. We are thrilled to hear that you found our dealership to be comfortable, pressure-free, and welcoming. Providing a seamless and enjoyable experience for our customers is a top priority for us. It's fantastic to know that you felt at ease and found our team easy to deal with. We truly appreciate your decision to make the 2-hour drive to choose Toyota of Scranton over other closer dealerships. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to being of service to you in the future, and thank you again for choosing Toyota of Scranton. Best regards, The Sales Team Toyota of Scranton

December 11, 2023

They stand behind their product and got me in and out in no time. Excellent Customer Service. More

by dogdazey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 11, 2023 -

Toyota of Scranton responded

dogdazey2, Thank you for taking the time to share your positive experience with Toyota of Scranton! We're honored to be your trusted choice. Drive safely! Regards, The Service Team Toyota of Scranton

December 08, 2023

Wow! Need I say more? I think not. More words do not make it a better testimonial. More

by MARYJODEVEREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
Dec 08, 2023 -

Toyota of Scranton responded

Dear MARYJODEVEREAUX, Thank you for your succinct and powerful testimonial! We're thrilled to know that your experience with us has left you with a positive impression. Your straightforward endorsement speaks volumes, and we truly appreciate your time in sharing your thoughts. If there's ever anything more you'd like to share or any specific aspect of your experience that stood out, feel free to let us know. We're here to ensure our customers have exceptional experiences from start to finish. We're grateful for your support and hope to have the pleasure of serving you again in the future. Best regards, Toyota of Scranton Service Team

December 07, 2023

Good Experience Abe great salesman knew alot about the truck did not pressure me at all. More

by KENLIZB
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gotto good guy helped alot great man
Dec 08, 2023 -

Toyota of Scranton responded

KENLIZB, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're delighted to hear that Abe provided you with excellent service and made your truck-buying experience enjoyable. Our team takes pride in being knowledgeable and ensuring that our customers feel comfortable throughout the process. It's fantastic to know that Abe's approach was not only informative but also pressure-free. We understand the significance of making such an important decision, and we strive to create an environment where our customers can make choices that suit their needs and preferences. We truly appreciate your kind words and your trust in Toyota of Scranton. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and hope you enjoy every moment with your new truck! Best regards, Toyota of Scranton Sales Team

December 06, 2023

Everyone was so helpful and patient when I was shopping for a new car. A great experience. Highly recommend this dealership. More

by FLOYDIECAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gatto
Dec 06, 2023 -

Toyota of Scranton responded

Dear FLOYDIECAT, Thank you for sharing your positive experience with us! We're delighted to hear that our team was helpful and patient during your car shopping journey. Providing a great experience for our customers is a top priority, and we're glad to know we've met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future. Safe travels, and thank you for choosing Toyota of Scranton! Best regards, Sales Team Toyota of Scranton

Dec 06, 2023 -

Toyota of Scranton responded

FLOYDIECAT Your 5-star review made our day! We're thrilled to have provided you with a positive car-buying experience at Toyota of Scranton. Enjoy the open road in your new vehicle. Warm regards, Sales Team Toyota of Scranton

December 06, 2023

The vehicle came super fast and Jordan made the buying process so smooth and easy!!! More

by ALESHADENNIS1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Toyota of Scranton responded

Dear ALESHADENNIS1999, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received your vehicle promptly and that Jordan provided you with a smooth and easy buying process. Our team at Toyota of Scranton strives to deliver excellent service, and it's always rewarding to know when we've met or exceeded our customers' expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and hope you enjoy your new vehicle! Safe travels, and we look forward to serving you again in the future. Best regards, The Toyota of Scranton Sales Team

December 05, 2023

Nice experience overall. Abe was really great to deal with. He was well educated on the product and answered all of our questions. More

by JOEYCIUCCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Toyota of Scranton responded

JOEYCIUCCIO, Thank you for the fantastic review! We're overjoyed to learn that you had a five-star experience with our sales team at Toyota of Scranton. Your satisfaction is our priority, and we're grateful for the opportunity to earn your trust. If you have any friends or family looking for a great dealership, we'd love the chance to impress them too. Thank you for choosing us. Warm regards, Toyota of Scranton Sales Team

December 05, 2023

Very friendly and helpful. Always works with us to get us where we'd like to be with a vehicle. More

by 2BIZA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Toyota of Scranton responded

Thank you for the fantastic review! We're delighted you had a five-star experience with our sales team. Enjoy your new Toyota. Warm regards, Sales Team Toyota of Scranton

December 05, 2023

Everyone was so helpful. Was glad they weren't pushy and just listened to my needs. More

by KELLY1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember Finance guys name
Dec 06, 2023 -

Toyota of Scranton responded

KELLY1276, We appreciate your kind words and the 5-star rating! It was a pleasure assisting you with your purchase at Toyota of Stroudsburg. Safe travels in your new vehicle! Thank you, Sales Team Toyota of Scranton

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