Toyota of Scranton - Service Center

Toyota of Scranton responded

Thank you for your kind words, Walhd! We're delighted to hear that David Grieco provided you with exceptional service and took the time to address all your questions thoroughly. Delivering outstanding customer experiences is our priority, and we're thrilled that you consider Toyota of Scranton the best dealership. We truly appreciate your support and look forward to continuing to exceed your expectations. If you ever need anything else, please don't hesitate to reach out. Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear khart1152, Thank you so much for your kind words and continued support! We're thrilled to hear that you've consistently had positive experiences with our dealership. Ensuring that our customers have a seamless and enjoyable experience is always our goal, from making appointments to completing the work promptly. We're delighted that you appreciate our welcoming staff and amenities like our coffee shop and snack bar. It's our pleasure to provide you with a comfortable environment while you wait. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear TRENCROM2017, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding our proactive approach and attentiveness to your concerns. It's our priority to ensure that every aspect of your experience with us is positive. We apologize if your sales experience didn't meet your expectations, and we're grateful for your understanding. I would welcome your feedback on your sales experience. You can reach me at 570.702.8776 to further discuss. If there's anything further we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear SalemJoan10, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had an excellent buying experience at Toyota of Scranton. At Toyota of Scranton, we strive to provide our customers with nothing short of exceptional service, and we're delighted to hear that we could meet your expectations. Your kind words about our team's punctuality, helpful suggestions, and attentive service mean a lot to us. We truly value your business and the trust you've placed in us. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

Thank you for the glowing review, DWRIGHTER0013! We're thrilled to hear that you had a great experience with us and that our team provided helpful service throughout the process. Keeping you informed every step of the way is our priority, and we're glad it made a positive difference for you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

MCCORMICK0425, Thank you so much for your wonderful feedback, McCormick0425! We're delighted to hear that you've had a positive experience with us, from purchasing your RAV4 to your scheduled service appointments. Providing exceptional service and earning your praise and appreciation means a lot to us. We're grateful for your support and look forward to continuing to serve you and your vehicle needs in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you, SalyVictorino92, for taking the time to share your experience with us! We're thrilled to hear that you had a great and easygoing process with us at Toyota of Scranton. Providing excellent customer service and ensuring our customers feel accommodated is our top priority. We're glad our team's knowledge of our cars and their ability to offer good deals contributed to your satisfaction. Your feedback means a lot to us, and we appreciate your business. If you ever need anything else, don't hesitate to reach out. Warm regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

GARDNERCODEY907, Thank you so much for your kind words, Gardner! We're thrilled to hear that our team at Toyota of Scranton provided you with a great experience. Delivering knowledgeable and helpful service in a quick and easy manner is what we aim for with every customer. We appreciate your business and hope to see you again in the future! Warm regards, The Toyota of Scranton Service Team

Toyota of Scranton responded

Thank you so much, Joe and Theresa, for your unwavering loyalty and trust in Toyota of Scranton! We're thrilled to have earned your continued support through our dedicated team, especially David Grieco, who exemplifies our commitment to exceptional service. Your recommendation means the world to us, and we're honored to be your #1 choice for vehicles. Here's to many more miles of excellence with your Toyota vehicles. We look forward to serving you and your family for years to come! Warm regards, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

Thank you for choosing Toyota of Scranton, Bheery51! We're honored to stand out among the many Toyota dealerships you've visited. Jon Higgins and our team strive to provide an unparalleled experience, and we're delighted to hear that reflected in your feedback. Should you need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton