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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,816 Reviews

2,816 Reviews of Toyota of Scranton - Service Center

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February 09, 2024

Dan Seijas does a great job of taking care of me and my vehicles. Joe Gatto and Jordan Printz are excellent in the Sales Department along with Ryan Cali in Finance. That is my outstanding team at Toyota o More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Seijas, Joseph Gatto
Feb 09, 2024 -

Toyota of Scranton responded

Dear Joe, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Dan, Joe, Jordan, and Ryan provided you with excellent service during your visit to Toyota of Scranton. It's our goal to ensure that every customer feels well taken care of, and we're delighted that you had such a positive experience with our team. We appreciate your trust in us and are grateful for your support. Should you need anything else in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, The Toyota of Scranton Team

February 06, 2024

Alan and Adrianna were very patient and and helpful. I am so happy with my new car! More

by BENDAN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrianna
Feb 06, 2024 -

Toyota of Scranton responded

Dear BENDAN35, Thank you so much for sharing your experience with us! Alan and Adrianna are indeed valuable members of our team, and we're thrilled to hear they provided you with patient and helpful service. Congratulations on your new car! We're delighted to have been a part of your journey, and we hope it brings you many miles of happiness. Should you need anything else in the future, please don't hesitate to reach out. Warm regards, Sales Team Toyota of Scranton

February 06, 2024

Jeff and Franco were professional and exceptionally helpful. They provided options for me to look at when the car I was looking for wasn't immediately available to test drive. They helped me get a pric More

by K.KAIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff. I'm not sure his last name.
Feb 06, 2024 -

Toyota of Scranton responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeff and Franco provided you with professional and exceptionally helpful service. At Toyota of Scranton, we strive to make the car-buying process as smooth and stress-free as possible, and it's fantastic to hear that they were able to provide you with options and help you find a price you were satisfied with, all without feeling pushy or overbearing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Sales Team Toyota of Scranton

February 05, 2024

The Service Advisors at Scranton Toyota are true professionals and dedicated to customer service. My Service Advisors were outstanding during a recent issue with my car. I was kept up-to-date on a More

by CJAMESEMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas and Jon Higgins
Feb 06, 2024 -

Toyota of Scranton responded

Dear CJAMESEMT, Thank you for taking the time to share your recent service experience with us! We're thrilled to hear that our Service Advisors provided you with outstanding service and kept you well-informed throughout the process. At Toyota of Scranton, we are dedicated to providing top-notch customer service, and it's gratifying to know that our efforts are appreciated. Your recommendation means the world to us, and we're honored to have earned your trust. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Service Team Toyota of Scranton

February 02, 2024

The car was advertised with 2 keys & rubber mats throughout- i had to make a second trip to get the mats but never got the one for the cargo area. Had to make an appointment for another trip to get More

by ZANEYMOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Aimer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Aikman
February 01, 2024

I love this dealership they make me feel very comfortable and easy to talk to. I always recommend Toyota to everybody I care about. More

by EARIVERA.SHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Toyota of Scranton responded

Dear EARIVERA.SHOO, Thank you for your wonderful review! We're thrilled to hear that you love our dealership and that our team makes you feel comfortable and easy to talk to. Providing a welcoming and positive experience for our customers is incredibly important to us, and we're delighted that we've been able to achieve that with you. Your recommendation means the world to us, and we're honored to have earned your trust. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help. Warm regards, Service Team Toyota of Scranton

January 29, 2024

This place is a A+ . I would take my car to no other Toyota dealer More

by SEELEYLORI1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Toyota of Scranton responded

Dear SEELEYLORI1970, Thank you for sharing your positive feedback about Toyota of Scranton! We are honored to receive an A+ rating from you and truly appreciate your loyalty to our dealership. It's fantastic to hear that you wouldn't take your car to any other Toyota dealer. We strive to provide excellent service and a customer-friendly experience, and your endorsement means a lot to us. If there's anything specific you appreciate about our service or if there are ways we can further enhance your experience, please feel free to let us know. We value your input and are always here to assist you with any automotive needs you may have. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with top-notch service in the future. Best regards, Service Team Toyota of Scranton

January 29, 2024

Excellent dealership friendly people and nice clean building great customer care and great selection of vehicles Thankyou More

by TRAP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Manck
Jan 30, 2024 -

Toyota of Scranton responded

Dear TRAP01, Thank you for taking the time to share your positive experience with Toyota of Scranton! We are delighted to hear that you found our dealership to be excellent, with friendly people, a clean building, and great customer care. Our team works hard to provide a welcoming and customer-focused environment, and we are thrilled to know that it reflected in your experience. We take pride in maintaining a clean and inviting space for our customers. We are also pleased that you found our selection of vehicles to be great. It's our goal to offer a diverse range of high-quality vehicles to meet the needs and preferences of our valued customers. Thank you for choosing Toyota of Scranton, and we appreciate your kind words. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe and happy driving! Best regards, The Toyota of Scranton Team

January 28, 2024

Service department is the best in the business. David is a true asset to Toyota of Scranton. More

by LORISEDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jan 30, 2024 -

Toyota of Scranton responded

LORISEDONA, Thank you so much for your kind words about our service department! We're thrilled to hear that you consider us the best in the business, and we couldn't be happier to have David as a part of our team. David is indeed a true asset to Toyota of Scranton, and we're proud to have him representing our commitment to excellent customer service. We'll make sure to pass along your compliments to him and the rest of the service team. Your satisfaction is our top priority, and we appreciate your trust in choosing us for your automotive needs. If there's anything more we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for being a valued part of the Toyota of Scranton community. We look forward to serving you again in the future. Best regards, The Service Team Toyota of Scranton

January 23, 2024

Chris Ellis is an outstanding service advisor who went above and beyond to have my car fixed in a timely manner. I highly recommend Chris as an service advisor. More

by JMAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
Jan 24, 2024 -

Toyota of Scranton responded

Dear JMAPP, Thank you so much for taking the time to share your positive experience with Chris Ellis, our service advisor at Toyota of Scranton! We're thrilled to hear that Chris went above and beyond to ensure your car was fixed in a timely manner. Chris is dedicated to providing exceptional service, and it's always rewarding to receive such positive feedback. We appreciate your recommendation, and we're delighted to have Chris as part of our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. We value your trust in Toyota of Scranton, and we look forward to serving you in the future. Best regards, Service Team Toyota of Scranton

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