Toyota of Scranton - Service Center

Toyota of Scranton responded

Dear RBTRAMS10, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a pleasant experience at Toyota of Scranton and that our team provided you with nice service. Ensuring a friendly atmosphere and excellent service is always our priority, and we're glad to know that our efforts are appreciated. Your encouraging words motivate us to continue delivering top-notch service to all our customers. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We value your support and look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear jmfranco79, Thank you so much for your glowing review! We're thrilled to hear that you consistently receive excellent, professional, and friendly service at Toyota of Scranton. David is indeed a remarkable member of our team, and we're delighted to hear that he goes above and beyond to ensure your satisfaction. Your kind words about David's dedication and passion mean a lot to us. We strive to provide top-notch service to all our customers, and it's always encouraging to hear when we hit the mark. We'll be sure to pass on your compliments to David and the rest of our team. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again in the future. Warm regards,Dear jmfranco79, Thank you so much for your glowing review! We're thrilled to hear that you consistently receive excellent, professional, and friendly service at Toyota of Scranton. David is indeed a remarkable member of our team, and we're delighted to hear that he goes above and beyond to ensure your satisfaction. Your kind words about David's dedication and passion mean a lot to us. We strive to provide top-notch service to all our customers, and it's always encouraging to hear when we hit the mark. We'll be sure to pass on your compliments to David and the rest of our team. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again in the future. Warm regards, The Toyota of Scranton Team

jmfranco79 responded

It is always a pleasure to work with your dealership. We drive an hour to your dealership for service even though there are other service centers nearby. David is the reason we go there and continue to do so. Thanks so much!

Toyota of Scranton responded

Dear Beeb1228, Thank you for choosing Toyota of Scranton for your recent vehicle purchase! We're thrilled to hear that your experience, from the moment you walked in to driving away in your new vehicle, met your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new ride! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much for sharing your experience with us, FLYFISHERNJ! We're thrilled to hear that your first service appointment at Toyota of Scranton was such a positive one. Our team works hard to ensure that our facilities are clean and inviting, and it's fantastic to know that you found them welcoming. We take great pride in our service process and are delighted that it met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Response to "VVBAY56": Dear VVBAY56, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the delay in completing your vehicle's service. We understand that your time is valuable, and we strive to meet our commitments promptly. We regret that we fell short of our estimated completion time in this instance. Our team is continuously working to improve our processes to ensure more accurate estimations and timely service deliveries. If there's anything further we can do to address your concerns or assist you with your vehicle, please feel free to contact us directly. Your satisfaction is important to us, and we appreciate your patience and understanding. Thank you for choosing Toyota of Scranton for your automotive needs. We hope to have the opportunity to serve you better in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear STPHNSAKS, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good and reliable service experience at Toyota of Scranton. Providing prompt and dependable service is a top priority for us, and we're glad to see that reflected in your feedback. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thanks again for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear NBUTSKO122, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that everything from the moment you walked in until you left was made easy and comfortable for you. Providing exceptional hospitality and ensuring a seamless experience for our customers is our top priority at Toyota of Scranton. We appreciate your kind words and are thrilled that you had a great experience doing business with us. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear EHORENSKY, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great visit to our dealership and that our team provided you with kind and courteous service. Ensuring top-notch service is always our priority, and we're glad to know that we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to welcoming you back to Toyota of Scranton! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you for sharing your experience with us, Greasebaby! We're delighted to hear that you had a positive interaction with our team during your recent visit to Toyota of Scranton. Keeping you informed and addressing your questions is always our priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Warm regards, Service Team Toyota of Scranton